Model 36 9" Color TV/ VCR Combo
(160-0429)                 Troubleshooting            Faxback Doc. # 50434

TROUBLESHOOTING GUIDE

If you follow the instructions in this manual and still have trouble
operating your Model 36, try the suggestions in this troubleshooting
chart.  If you still cannot solve the problem, take the Model 36 to your
local RadioShack store for assistance.

Problem                Possible Cause                 Suggestions

No power.              The power cord (AC or DC)      Plug the AC power
                       is not connected.              cord into an AC
                                                      outlet, or plug the
                                                      DC adapter into your
                                                      vehicle's cigarette
                                                      lighter socket.

                       POWER not pressed.             Press POWER.

                       DC adapter is connected        Disconnect the DC
                       when you want to use AC        adapter from the
                       power.                         Model 36.

                       The fuse in the DC adapter     Check the fuse and
                       might be blown.                replace it if
                                                      necessary (see
                                                      "Replacing the DC
                                                      Adapter's Fuse" in
                                                      Faxback Doc.
                                                      # 50435).

Timer recording        The clock is not set           Check the clock and
does not work.         correctly.                     reset it if
                                                      necessary.

                       Tape not inserted or           Insert a tape, or
                       erase-protection tab           place a piece of
                       missing.                       strong tape over the
                                                      erase-protection tab
                                                      hole.  See "Erase
                                                      Protection" in
                                                      Faxback Doc.
                                                      # 50433.

                       The program timer              Set the program
                       is not set or is               timer correctly.
                       set incorrectly.

                       The Model 36 was not           Press POWER to turn
                       turned off at the set          off the Model 36
                       start time (TIMER REC          (the TIMER REC
                       indicator not on).             indicator should be
                                                      on).

Cannot record.         Tape mot inserted or           Insert a tape, or
                       erase-protection tab           place a piece of
                       missing.                       strong tape over
                                                      the erase-protection
                                                      tab hole.  See
                                                      "Erase Protection"
                                                      in Faxback Doc.
                                                      # 50433.

Picture is poor        The tracking is not            Adjust the tracking
on playback.           properly adjusted.             (see "Tracking" in
                                                      Faxback Doc.
                                                      # 50431).

                       Video heads are dirty.         The video heads must
                                                      be cleaned (see
                                                      "Cleaning the Video
                                                      Heads" in Faxback
                                                      Doc. # 50435).

                       The video tape might           Try another tape.
                       be faulty.

Operation buttons      Dew protection system          Unplug the Model 36
do not work when       has been activated.            for about 2 hours or
power is on and a                                     until DEW does not
cassette is inserted                                  appear when you plug
(DEW appears).                                        it in.  Then proceed
                                                      with operation.

Remote control         The cassette might be          Press EJECT or STOP/
buttons do not         jammed.                        EJECT several times
work when the                                         to release the
power is on                                           cassette.
and a cassette
is inserted.           The remote control's           Replace the remote
                       batteries might be weak.       control's batteries
                                                      if necessary.

                       Automatic repeat playback      Set automatic repeat
                       is on (none of the buttons     playback to OFF.
                       work except POWER and STOP).   See "Using Automatic
                                                      Repeat Playback" in
                                                      Faxback Doc. # 50432

Cannot record from     Connections are incorrect.     Use shielded audio/
the input jacks.                                      video cables with
                                                      phono-type
                                                      connectors to
                                                      connect the source
                                                      device to the
                                                      Model's 36's input
                                                      jacks.  See
                                                      "Connecting an
                                                      External Device" in
                                                      Faxback Doc. # 50428

                       Model 36 is not set            Set Model 36 to AUX
                       to AUX.                        (see "Viewing an
                                                      External Device" in
                                                      Faxback Doc.
                                                      # 50430).

Cannot see broad-      Antenna/CATV connections       Recheck all
cast TV programs       are incorrect.                 connections.  See
using the Model's                                     "Connections" in
tuner.                                                Faxback Doc. # 50428

Picture or sound       Interference from              Keep your Model 36
is not stable          electrical and                 away from electrical
during playback.       magnetic sources.              appliances.  Be sure
                                                      to position it at
                                                      least 8 inches away
                                                      from another TV or
                                                      video monitor.

                       The tape might be faulty.      Try another tape.

(LB/eb 10/16/98)

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