4-Head VHS HQ VCR Model 114/63
(160-0551/633)              Troubleshooting            Faxback Doc. # 44933

Additional Information

If you follow the instructions in this manual and still have trouble opera-
ting your VCR, look in this chart for the problem description and its solu-
tion.  If your VCR still does not work properly, contact your local Radio
Shack store.

PROBLEM                           POSSIBLE SOLUTION

No power.                         The power cord is not connected, plug
                                  the power cord into an AC outlet.

Timer recording did not           The power is on.  Turn off the power.
work, or a broadcast was
recorded at the wrong time.       The timer is not set or is set
                                  incorrectly.  Check the timer settings.

VCR Plus + recording did          The power is on.  Turn off the power.
not work, or a broadcast          
was recorded at the wrong         VCR Plus + is not set or is set
time or on the wrong channel.     incorrectly.  Check the VCR Plus +
                                  settings.

                                  The guide channels are not set correctly.
                                  Check the guide channel settings.

Cannot Record.                    The erase-protection tab is missing.
                                  Place a piece of tape over the tab hole.

Picture is poor on playback.      The TV is not set to the proper channel.
                                  Set the TV to Channel 3 or 4.

                                  The TV's fine tuning is not set
                                  correctly.  Fine tune your TV.

                                  Audio/video connections are incorrect.
                                  Check all connections.

The playback picture is           The video heads are dirty. See "Cleaning
distorted.                        the Video Heads" on Faxback Doc. # 44934.

                                  The VCR might not have adjusted the
                                  tracking correctly.  You might need to
                                  manually adjust tracking (see "Tracking"
                                  on Faxback Doc. # 44931).

No picture on playback.           The TV is not set to the proper channel.
                                  Set it to Channel 3 or 4, or to its
                                  audio/video input if you connected it to
                                  the VCR's R-AUDIO-L/VIDEO OUT jacks.

                                  Audio/video connections are incorrect.
                                  Check all connections.

Remote control buttons do         Something is blocking the path from the
not work when the power is        remote control to the VCR.
on and a cassette is loaded.
                                  Bright light is shining on the VCR's
                                  remote control sensor window.  Block the
                                  source of the light, get closer to the
                                  VCR or change the VCR's location.

                                  The remote control might be set for
                                  another device's operation. Press VCR then
                                  try again.

                                  The remote control's batteries might be
                                  weak.  Replace the batteries.

Cannot see broadcast TV           TV/VCR is not set correctly.  Repeatedly
programs using the VCR's          press TV/VCR until VCR appears.
tuner.
                                  Audio/video connections are incorrect.
                                  Check all connections.

Cannot record from the            Connections are incorrect.  Check all
input jacks.                      connections.

                                  INPUT is not set correctly. Select LINE 1
                                  or LINE 2.

No stereo sound for a stereo      You have not connected the VCR's AUDIO
recording (Model 63 only).        OUT jacks to a stereo system or stereo TV.
                                  Connect the jacks to a stereo output.

                                  The audio out setting is not correctly
                                  set.  Set it to Hi-Fi - see "Receiving/
                                  Recording Stereo/SAP Broadcasts (Model 63
                                  Only)" on Faxback Doc. # 44932.

                                  The VCR might not have adjusted the
                                  tracking correctly.  You might need to
                                  manually adjust tracking (see "Tracking"
                                  on Faxback Doc. # 44931).

(br/EB 10/28/97)

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