Model-20 Beta Hi-Fi Video Cassette Recorder
(160-0600)                 Troubleshooting            Faxback Doc. # 41513

Troubleshooting Guide

If you have followed the instructions contained in this manual and have
difficulty operating your VCR, locate the SYMPTOM in the left column below.
Check the corresponding POSSIBLE CAUSE and CORRECTIVE ACTION columns to
locate and remedy the problem.

SYMPTOM                  POSSIBLE CAUSE                  CORRECTIVE ACTION

No power                 Power cord is not connected.    Connect power
                                                         cord to an AC
                                                         outlet.

                         POWER switch is not ON.         Press POWER
                                                         switch.

Cassette will not        Fingers or other objects        Turn power off
fully eject or load.     are in the loading bay          then back on.
                         during an unload operation.

Timer recording          The program timer is set        Set the program
is not possible.         incorrectly.                    timer correctly.

                         The TIMER switch is not ON.     Set TIMER switch
                                                         to ON.

                         No tape is in unit.             Insert the
                                                         cassette.

                         The record safety tab           Place plastic
                         on cassette is missing.         tape over missing
                                                         safety tab.

Record mode cannot       The record safety tab on        Place plastic
be engaged.              cassette is missing.            tape over missing
                                                         safety tab.

                         The PLAY button is not          Press RECORD and
                         depressed while holding         PLAY at the same
                         the RECORD button.              time.

Picture is poor          The TV channel selector is      On playback, set
on playback.             not set to the proper           the TV channel
                         channel.                        selector to channel
                                                         3 or 4 for your
                                                         video channel.

                         The TV fine tuning is not       Fine tune your TV.
                         set correctly.                  

Noisy screen with        Video head is dirty.            Head cleaning is
no picture.                                              necessary.

No picture on playback.  The TV is not set to the        Set to correct
                         proper channel.                 channel, channel
                                                         3 or 4 for your
                                                         video channel.

Playback picture is      The TRACKING control is         Adjust TRACKING
partially noisy.         not set to center position.     control for
                                                         better picture.

Operation buttons        DEW indicator is illuminated    Wait until DEW
do not work when         to give DEW warning.            indicator goes
POWER is on and                                          out, then proceed
cassette is                                              with operation.
inserted.

TV program cannot        Video camera or AUDIO/          Disconnect video
be recorded.             VIDEO IN jacks are not          camera, etc.
                         disconnected.

Off-the-air TV           Connections are not             Recheck
programs cannot          correctly made.                 connections.
be seen.

Clock operates           Power turned on and off         Disconnect AC
erratically or           rapidly.                        cord.  Wait one
"locks-up."                                              minute.  Plug in
                                                         AC cord again.

No audio signal, or      Improper setting of the         Change settings
the wrong audio signal,  AUDIO INPUT switch.             of AUDIO INPUT
is heard/recorded.                                       switch.

No picture is            REGULAR/BETA Hi-Fi/AUDIO        Set switch to
recorded.                Hi-Fi switch is set to          REGULAR or BETA
                         AUDIO Hi-Fi.                    Hi-Fi.

Remote control           REMOTE switch is OFF            Set REMOTE switch
does not operate.                                        to ON.

                         Batteries are weak.             Replace batteries.


(LB/EB 9/11/97)