RCA Color TV
(160-2083/2085) Troubleshooting Faxback Doc. # 40423
Troubles sometimes are caused by simple faults that you can easily correct
without the help of a service technician by first checking a few basic
remedies.
Before you call or take your unit to an Authorized RCA TV Servicenter, look
below for the type of trouble you are experiencing. Then perform the simple
checks and adjustments listed for that trouble.
If your unit is still in warranty, these checks and adjustments could save
you time and the cost of an unneeded trip to the servicer. They also could
save you the cost of a diagnosis not covered by your warranty.
If your unit is out of warranty, these checks and adjustments could save
you the cost of an unneeded diagnosis. If service should be necessary, the
warranty explains how to get it.
Trouble Checks and Adjustments
TV will not turn on Check to make sure TV is plugged in.
Check the wall receptacle (or extension cord)
to make sure it is "live" by plugging in
something else.
Maybe batteries in remote control are "dead".
Try replacing batteries.
Maybe remote was not aimed at remote sensor.
Press POWER button on TV.
Make sure power cord is fully inserted into
back of TV.
Controls don't work If using remote control, make sure remote is
in "TV Mode" by first pressing the TV button.
Try unplugging set for two minutes and then
turning it on again.
Make sure power cord is fully inserted into
back of TV.
Intermittent or no remote Maybe something was between the remote and the
remote sensor.
Maybe the remote was not aimed directly at the
component (TV or VCR) you were trying to
control.
Maybe remote is not in "TV Mode". Press the
TV button so remote will control TV.
Maybe batteries in remote are weak or dead.
Try replacing batteries.
Maybe batteries were installed incorrectly.
Try replacing batteries correctly.
Turns off while playing SLEEP TIMER function may have been activated.
ALARM OFF function may have been activated.
Electronic protection circuit may have been
activated because of a power surge. Wait 30
seconds and then turn on again. If this
happens frequently, the voltage in your house
may be abnormally high.
Make sure power cord is fully inserted into
back of TV.
Turns on unexpectedly ALARM ON function may have been activated.
Alarm does not turn off Check ALARM ON/OFF function. Must be set to
TV at correct time ON.
Check to make sure CLOCK function is set to
the correct time.
Blank Screen Maybe Channel 90, 91, or 92 selected, but
device connected to those INPUT jacks is not
turned on.
Try another channel.
No sound, picture okay Maybe sound is muted. Try pressing VOLUME up
button to restore sound.
Maybe TV's speakers are turned off. Check
SPEAKERS ON/OFF function.
Check position of SPEAKER switch on back of TV.
Can't select certain Channel may not be in Channel Memory. Try
channel pressing number buttons.
If using VCR, check to make sure TV/VCR switch
on VCR is in correct position.
To select cable channels 100 thru 128, press
number button 1 until 1-- appears. Then press
other two number buttons. CABLE/AIR function
must be in CABLE mode to select channels
higher than 69.
Channel may be locked-out with Parental Control
feature.
Noisy stereo reception May be a weak station. Change STEREO/SAP
function to MONO setting instead of STEREO.
No picture, no sound but Maybe someone changed CABLE/AIR function to
power light is on wrong position.
Maybe a vacant channel is tuned.
For Channels 90, 91, and 92, make sure the
component connected to those INPUT jacks is
turned on in order to see the picture.
If watching VCR (connected only through
antenna input), make sure TV is tuned to
channel 3 or 4 - same as CH3/CH4 switch on VCR.
Also check to make sure TV/VCR switch on VCR
is in correct position.
Sound okay, picture poor Check antenna connections.
Try adjusting SHARPNESS function to improve
weak signals.
Picture okay, sound poor Try another channel.
Try adjusting VOLUME, BASS, and TREBLE
controls.
If station is sending stereo, try changing
STEREO/SAP function to MONO setting for
clearer sound.
Try adjusting SRS controls to turn SRS off or
on.
No stereo on known stereo Make sure STEREO/SAP function is in STEREO
station mode.
Remote no longer controls Try not to press any buttons on the remote
cable box, VCR or audio while changing its batteries. You may have to
equipment reprogram the proper code into the remote.
Can't get two channels in If using the VCR1 or VCR2 LD button, make sure
Pix-in-Pix it is programmed to select the proper video
input channel.
If using an S-VHS component, make sure its
regular VIDEO cable is connected to INPUT 1
VIDEO jack on the TV.
If using a VCR, make sure the AUDIO and VIDEO
OUT jacks on the VCR are connected to the TV's
AUDIO and VIDEO IN jacks.
No closed captioning Turn on the CAPTIONING function.
TV program does not have closed captioning.
Black bars appear on the Turn off the CAPTIONING function
screen
(km-07/14/1997)
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