Model 127 Moviecorder
(160-0827)                 Troubleshooting            Faxback Doc. # 37756


Before calling for service, check the following troubleshooting table.

Power

SYMPTOM                    POSSIBLE CAUSE             SUGGESTED SOLUTION

No power                   Safety devices are         Disconnect the AC
                           functioning.               adapter cord, and
                                                      then plug it into
                                                      the wall outlet
                                                      again.

                           The battery is not         Charge the battery
                           charged.                   sufficiently.

                           The power source           Connect the power
                           unit is not correctly      source unit
                           connected.                 correctly.

Power switches off         Depleted battery.          Use a fully charged
soon after coming                                     battery.
on.

                           Dew is camcorder.          Wait until dew
                                                      evaporates.

Recording

SYMPTOM                    POSSIBLE CAUSE             SUGGESTED SOLUTION

Power on but no image      Lens cap on.               Remove the lens cap.
in viewfinder.

Cannot record.             The camera is set          Press the power
                           to VCR mode.               switch to CAMERA
                                                      so that the power
                                                      indicator lights up.

Poor color.                TV not properly            Adjust the TV.
                           adjusted.

                           White balance not          Adjust the white
                           adjusted.                  balance.

Fuzzy picture              Poor lighting.             Apply additional or
                                                      correct temperature
                                                      lighting.

                           Dust or other              Clean the lens.
                           foreign matter on
                           lens.

                           Not properly focused.      Adjust the focus.

Viewfinder picture is      The shutter speed          Press HIGH SPEED
too dark                   setting is improper.       SHUTTER to set the
                                                      shutter speed.

Playback

SYMPTOM                    POSSIBLE CAUSE             SUGGESTED SOLUTION

No image appears.          Improperly connected to    Reconnect properly.
                           TV.

                           The camcorder is set       Move AV to OUT.
                           to AV input mode.

                           TV's channel or            Set TV to channel
                           TV/Video switch            3 or channel 4
                           is not properly            if the RF converter
                           set.                       is used.

                                                      Set TV's TV/Video
                                                      switch to the video
                                                      position if the A/V
                                                      input is used.

Poor color                 White balance not          Make sure the white
                           properly adjusted          balance is properly
                           during recording.          adjusted during
                                                      recording.

Camcorder does             Tracking not properly      Adjust the tracking.
not play back              adjusted.  Old or worn     Use a new tape.
in color on your           tape.
TV.

Broken image.              Insufficient battery       Recharge the
                           capacity.                  battery.

Cassette can't be          Cassette is not right      Check cassette
inserted.                  side up or is backwards.   positioning and
                                                      reinsert.

                           Another cassette is in     Press EJECT and
                           the unit.                  remove.

Cassette won't eject.      Unit is in camera          Press REC START/STOP
                           recording mode.            to stop tape and try
                                                      again.

Power won't turn off

No tape movement in        Tape is already            Rewind to desired
fast forward mode.         completely wound.          point.

No tape movement in        Tape is already            Fast forward to
rewind mode.               completely wound.          desired point.

NOTES:  This unit is equipped with a microprocessor.
        Its performance could be adversely affected
        by external noise or interference.  If this should
        happen, turn off the power, and unplug this unit from
        the power source.

        If the characters displayed in the viewfinder
        appear to malfunction, disconnect the power source,
        and then reconnect it:  Turn on the power again.  When
        the characters in the viewfinder becomes normal, set the
        date and time, and then resume operation.

        If E appears in the viewfinder next to the counter display,
        the camcorder is malfunctioning.  Call your local Radio Shack
        store.

(LB/km-02/03/1997)

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