Sony CCD-TR83 Handycam
(160-8408) Troubleshooting Faxback Doc. # 31276
TROUBLE CHECK
If you run into any problem using the camcorder, use the following table to
troubleshoot the problem. Should the difficulty persist, disconnect the
power source and contact your Sony dealer or local authorized Sony service
facility.
POWER TROUBLESHOOTING
SYMPTOM CAUSE CORRECTIVE ACTIONS
The power is not The battery pack is Attach the battery pack.
on. not attached.
The battery is dead. Use a charged battery
pack.
The AC power adaptor Connect the AC power
is not connected to adaptor to a wall
a wall outlet. outlet.
The power goes While being operated Turn STANDBY down once
off. in CAMERA mode, the and turn it up again.
camcorder has been in
Standby mode for more
than 5 minutes.
The battery is dead. Use a charged battery
pack.
The battery pack The ambient temperature ----
is quickly is too low.
discharged.
The battery pack has Charge the battery pack
not been charged fully. again.
The battery pack is Use another battery
completely dead, and pack.
cannot be recharged.
The beep sounds The battery is Charge the battery
when the battery discharged during a again.
is attached. long period of storage.
OPERATIONS TROUBLESHOOTING
SYMPTOM CAUSE CORRECTIVE ACTION
START/STOP does The tape is stuck to Eject the tape.
not operate. the drum.
The tape has run out. Rewind the tape or use
a new one.
The POWER switch is Set it to CAMERA.
is set to PLAYER.
The tab on the Use a new tape or slide
cassette is out (red). the tab.
The cassette The battery is dead. Use a charged battery
cannot be removed pack or the AC power
from the holder. adaptor.
No function except Moisture condensation Remove the cassette and
for cassette has occurred. leave the camcorder for
ejection works. at least an hour.
The date or time You pressed DATE and The camcorder is not
indicator is and TIME together for malfunctioning. You may
flashing. more than 2 seconds. start recording.
Flashing will stop soon.
The tape does not The POWER switch is Set it to PLAYER.
move when a tape set to CAMERA or OFF.
transport button
is pressed. The tape has run out. Rewind the tape or use a
new one.
The STEADY SHOT STEAD SHOT is set to Set STEADY SHOT to ON.
function does not OFF.
activate.
(CCD-TR83/TR93 ONLY)
No sound or only a The stereo tape is Set to "STEREO" in the
low sound is heard played back with HiFi menu system.
when playing back SND set to "1" or "2"
a tape. in the menu system.
Excessive high- The picture has been When there is no wind,
pitched sound is recorded with WIND set the selector to OFF.
heard. set to ON in the menu
system.
Recording stops REC TIME switch is set Set it to NORMAL.
in a few seconds. to 5 SEC.
The date or time ---- Reset the date and time.
indicator disappears.
PICTURE TROUBLESHOOTING
SYMPTOM CAUSE CORRECTIVE ACTIONS
The image on the The viewfinder lens is Adjust the viewfinder
viewfinder screen not adjusted. lens.
is not clear.
A vertical band The contrast between The camcorder is not
appears when a the subject and malfunctioning. Change
subject such as background is too locations.
lights or candle high.
flame is shot
against a dark background.
The menu is not DISPLAY on the Remote Press DISPLAY on the
displayed on the Commander has not been Remote Commander.
TV. pressed.
The playback EDIT is set to ON in Set it to OFF.
picture is the menu system.
not clear.
The picture is The video heads may be Clean the heads using
"noisy." dirty. the Sony V8-25CLH
cleaning cassette.
An unknown picture The camcorder operates Exit the demo mode.
is displayed. in Demo mode.
The supplied COMMANDER is set to Set it to ON.
Remote Commander OFF in the menu system.
does not work.
Something is blocking Remove the obstacle.
the infrared rays.
The battery is not Insert the battery with
inserted with the the correct polarity.
correct polarity.
The batteries are dead. Insert new ones.
There is dust in ---- Remove the viewfinder
the viewfinder. barrel and clean the
viewfinder screen or
viewfinder lens.
(CCD-TR36/TR83 ONLY)
AC POWER ADAPTOR
SYMPTOM CAUSE CORRECTIVE ACTIONS
The POWER lamp ---- Set the selector to the
does not light. center position (AC-25A/
V25B/V25C only) and
disconnect the power
cord. After about one
minute, reconnect the
power cord and set the
selector to CHARGE
again.
The CHARGE lamp See the following chart.
flashes.
(YO/SP-03/20/96)
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