Satellite Dish, Receivers and Computers FAQ

On the Audio/Video Receivers (like 310-5005), you have three different connections.

• Analog -- uses the A/V input from an Audio/Video device ... for example, DVD, CD, SAT, or VCR
• Digital -- uses the Digital connection input ... for example, Coax, Opt. 1 & 2
• 5.1 -- uses the 5.1 Audio inputs ... Surround L, Surround R, Subwoofer, Center, DVD 5.1 CH front R/L

If you want true 5.1 sound, then you must use the 5.1 inputs. That means the Video unit (like a DVD) must have the 5.1 outputs (Surround L, Surround R, Subwoofer, Center, DVD 5.1 CH front R/L).

RadioShack does not currently sell a video unit with 5.1 outputs; our video devices have only Digital and Analog connections. The only way to use devices with 5.1 outputs with the 5.1 inputs is to use a 5.1 Decoder. Even if the source is encoded in 5.1, video devices can not communication communicate this information to the receiver without specific 5.1 outputs; the receiver cannot decode 5.1 information from either the Digital or the Analog inputs.

The button on the front of the receiver or the 5.1 button on the remote is for selecting the 5.1 inputs; if nothing is connected to those inputs, there will be no sound. The other connections are digital or analog. When you connect the video device (DVD or SAT) to the digital input and /or analog inputs (A/V) and use SIGNAL SELECT on the remote, you are switching between those inputs. DIGITAL selects the digital inputs, and ANALOG selects the A/V inputs. If you do not connect a video device to the ANALOG inputs (A/V) but you do connect to the DIGITAL (OPT.1) and then use the SIGNAL SELECT button to select ANALOG SIGNAL, there is nothing there as you have are not using the A/V inputs.

It is recommended that you connect both digital and analog inputs if you have the outputs available. Not all programs are broadcast in digital and some analog signals are in Surround Sound (Dolby^®); however, if the signal is digital, then the DIGITAL light comes on.

The best way to test the system is use the TEST TONE feature. If you get sound through all of the speakers, then the system is hooked up right. Try to adjust the speaker volumes individually. There are different Dolby^® sound systems, so you must know what you are listening to -- PROLOGIC, SURROUND SOUND, DOLBY^® DIGITAL.

Look on the item you are playing or watching (CD, Video, DVD or program listing) ... that will help determine what encoding (if any) is being used.

• Wiring: check for loose connections, be sure that the right type of cable () is used, and that the cable run is less than 100'
• LNB: check for loose connections
• Dish: check the alignment
• Defective Components: check the LNB, the receiver, and the access card

1. Simultaneously press CHAN UP and CHAN DOWN on the top of the receiver's front panel until the SERVICER TEST appears.
2. When the SERVICER TEST appears, press CHAN DOWN until ODOMETER is highlighted (it is the third option down).
3. The number listed to the right of the IN SERVICE COUNTER is the number of hours that the receiver has been in operation.

You must use the controls on the top of the receiver's front panel; this will not work using the controls on the remote.

1. Press and hold Guide.
2. Press and hold right arrow.
3. Power unit on.

1. On the receiver, find the TV/DSS button and the Down Arrow button.
2. Press both buttons down at the same time and release them.
3. The display should show SERVICE LIST.
4. If you do not see this, then try it again; the buttons must be pushed down at the same time.
5. After you see SERVICE LIST, use the Down Arrow button to move to RESET so that it is highlighted, then press SELECT.
6. The power will turn off. Wait a few minutes, then turn the receiver back on.

1. Simultaneously press INFO and LEFT ARROW on the top of the receiver's front panel until the SERVICER TEST SCREEN appears.
2. When the SERVICER TEST SCREEN appears, press CHAN DOWN until ODOMETER is highlighted (it is the third option down).
3. The number listed to the right of the IN SERVICE COUNTER is the number of hours that the receiver has been in operation.

You must use the controls on the top of the receiver's front panel; this will not work using the controls on the remote.

1. Simultaneously press INFO and LEFT ARROW on the top of the receiver's front panel until the SERVICER TEST SCREEN appears.
2. When the SERVICER TEST SCREEN appears, press CHAN DOWN until ODOMETER is highlighted.
3. The number listed to the right of the IN SERVICE COUNTER is the number of hours that the receiver has been in operation.

You must use the controls on the top of the receiver's front panel; this will not work using the controls on the remote.

http://www.rca.com/directv/zip_code_selection

If you do not have a telephone jack convenient to your receiver locations, click here.

Note: Of course for the Caller ID feature to work, you must be subscribed to Caller ID through your telephone service provider.

Note: If you subscribe to DSL (Digital Subscriber Line) on the same telephone line that is connected to the receiver, this may cause the test to fail. To remedy this, install a DSL filter (279-0110) between the phone jack and the receiver.

http://www.dishnetwork.com/content/products/installation/azimuth/index.shtml

DISH Network™ recommends that you have your receiver no further away than 20 feet from a phone jack.

If you do not have a telephone jack convenient to your receiver locations, click here.

We do not carry any of the printers listed above, although we do carry some of the accessories associated with some of these printers (i.e. ink cartridges).

You can run a longer phone cord from the nearest telephone jack:

You can use a Wireless Telephone Line Extension System (Cat. No. 430-0160), which allows you to use AC wiring to carry the telephone signal. The system consists of a transmitter (connected to a telephone line and an AC outlet) and a receiver (connected to another AC outlet and the telephone jack on the receiver).

These items are also available from your local RadioShack store.