Troubleshooting

Question: The CHARGE indicator does not come on; what should I do?

Answer: If the CHARGE indicator does not light when you place the handset on the base, be sure the battery pack and AC adapter are correctly and securely connected. Also, check the charging contacts on the handset and the base. If the contacts are dirty or tarnished clean them with a pencil eraser.

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Question: How do I maximize battery life in my cordless phone?

Answer: In order to maximize the battery life of your cordless telephone, you should keep the cordless handset off the base unless until the battery is actually low. This will prevent the development of a "memory effect", which is possible with some types of battery and can cause the battery to only hold a very small effective charge. If your telephone is displaying this condition, then you may be able to repair the situation by disconnecting the base from the telephone jack, pressing TALK on the handset and allowing the handset to run completely down, and then recharging the handset overnight. You may have to do this multiple times to regain proper battery life.

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Question: How do I get rid of noise on my telephone line?

Answer: Telephone line noise is usually caused either by an attached telephone or by the telephone line acting as an antenna and picking up radio frequency interference. If you have checked all of the telephones and telephone line devices and the noise problem occurs on all outlets and all telephones (or at least all telephones without a built-in filter), then we recommend one of the noise problem solvers listed below. These work by removing the unwanted frequencies. If you have tried both a filter and a choke core without results, then the problem may be a physical problem with the phone line wiring iteself. In this case, you would need to contact your telephone company to have them check the wiring.

RF Line-noise Filter (Cat. No. 43-150)
Helps reduce noise, static and radio interference from 3-30 MHz.
Easy to install. Plugs into modular phone line.
Snap-together Toroid Choke Core (Cat. No. 273-104)
Helps cut RFI.
Use on phone, computer, AC, audio and coax cables.
No need to cut cables - simply wind it through the core.

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