General Wireless Security Questions

Question: Is Orca Monitoring Services still monitoring alarm systems?

Answer: Yes; they are still active; they are owned by X-10. Orca Monitoring Services, LLC can be contacted at:

Web:	http://www.orcaweb.com/
E-mail:	orcaweb@x10.com
Mail:	PO Box 69710 Seattle, WA 98168-8710
Phone:	(800) 367-6722 (206) 241-8209
Fax	(206) 241-0703

Please note, this internet site is not affiliated with RadioShack Corporation and off-site information is neither created, maintained nor verified by RadioShack Corporation. Responsibility for the content rests solely with the page owner(s).

Back to Index

Question: What steps do you recommend for roubleshooting wireless alarm systems?

Answer: We have a document available on-line specifically for this. You can access it by clicking on Troubleshooting The Wireless Alarm Systems.

Back to Index

Question: How do I test to see if a motion detector is working correctly?

Answer: Use the following procedure:

Place the base unit in INSTALL mode.
Press Code.
Press TEST. The base unit should chime.

If the base unit does not chime, replace the motion detector that is installed.

Back to Index

Question: Where can I find manuals for my security system?

Answer: All on-line security manuals are listed on the Index to Home Alarms page.

Back to Index

Question: Do you sell an external alarm for my wireless security system?

Answer: We regret that we do not offer an external siren for the wireless security systems at this time.

Back to Index