| Question: The TV PicShare introduction screen does not appear after I connect everything. |
Answer: Check the following:
| Is the green light on the front of the TV PicShare unit lit?
If it is not, check that the power is connected correctly and the power switch on the side of the unit is turned to ON. |
| Is the TV set to the correct video input?
To set the TV to the correct input, turn on both your TV and TV PicShare, and then press the button on your TV or TV remote control that changes the video input source. This button could be called TV/Video, Input, Source or TV/AV. |
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| Question: Some of my photos do not show up on the TV screen. |
Answer: Check the following:
| Are the photos in JPEG (.JPG) format?
TV PicShare reads JPEG files – the most common file format used for digital cameras. Your photos may be in a format that TV PicShare cannot display, such as grayscale JPEGs, CMYK, BMP, GIF, EPS, TIFF or other non-typical settings. If this is the case, you might be able to convert them to a compatible JPEG file format on a computer. |
| Do the photos have a resolution greater than 5 megapixels?
You will need to reduce the resolution. TV PicShare supports photos up to 5 megapixels. |
| Is the memory card larger than 512 MB?
TV PicShare only reads up to 512 MB on a memory card. If the card is larger than 512 MB, only the photos saved in the first 512 MB will show up. |
| Is the card inserted incorrectly?
Be sure that the memory card is not upside down. It will click into place when inserted correctly. |
| Is the card empty?
Check the card to be sure that there are pictures on the memory card. |
| If none of the above suggestions resolve the problem, have you tried using a different card?
There may be a problem with your memory card. Memory cards can be damaged by physical shock or impact, electrical shorting and heat. |
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| Question: The remote does not control the TV PicShare. |
Answer: Check the following:
| Is there a problem with the batteries?
Be sure that the batteries are inserted in the right direction.
Be sure that the batteries still have a charge. If you do not have a battery tester, replace the batteries. |
| Is the remote signal reaching the TV PicShare unit?
Be sure that you are pointing the remote directly at the front of the TV PicShare unit, and not at the TV.
There must be nothing blocking the path between the remote and the TV PicShare.
Move a little closer to TV PicShare. The remote has a range of about 16 feet. |
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| Question: My photos load very slowly. |
Answer: Check the following:
| What resolution are the photos?
Since the photos will be shown on TV, TV PicShare only requires VGA-level resolution of 640 x 480. The higher the resolution of your photos, the longer they will take to load. Try setting your digital camera to a lower resolution mode when capturing photos for use with TV PicShare. |
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| Question: The zoom out feature does not work. |
Answer: Check the following:
| Did you zoom in first?
In order to zoom out, you need to zoom in first. |
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| Question: TV PicShare is not working as a removable drive on my computer. |
Answer: Check the following:
| What type of computer and which operating system are you using?
TV PicShare operates as a removable drive on PCs running Microsoft® Windows® 98, ME, 2000 or XP and on Macs running Mac OS 8.6, 9.X or X. Make sure you are using one of these operating systems.
If you are using Windows® 98 you must install a separate driver that is available at www.armchairelectronics.com. |
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| Question: I rotated a photo, but it does not display as rotated in the thumbnail view. |
Answer: This is normal operation for TV PicShare. The thumbnail view does not display rotation. When you view the picture full-size again, it will appear rotated.
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| Question: My television does not have an RCA Video In jack. |
Answer: In order to use an older television which does not have RCA Video In connectors, you will need to use an RF modulator. The TV PicShare does not include an RF modulator. However, you can purchase an RF Modulator/Switch and Cable (Cat. No. 150-1244) directly from RadioShack. Complete instructions on connecting and using the RF Modulator are available on-line.
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| Question: I know I have more than 12 photos on my card but I can not find them. |
Answer: The thumbnail view only shows twelve photos per screen. If you have more than twelve photos on a card, the first screen of the thumbnail view will only show the first twelve photos. You will need to use the arrow button to view the rest of your photos on subsequent screens.
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| Question: I deleted a photo from my memory card by mistake. How do I recover it? |
Answer: If you delete a photo from the memory card, then it is gone permanently. There is no way to recover the image.
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| Question: Is there an on-line user's manual? |
Answer: The user's manual for this product is not available on-line at this time.
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