| Question: What CompactFlashT memory cards are available for this MP3 player? |
Answer: The Lyra® CF cards are not currently available on-line. You would need to contact RadioShack.com at 800-241-8742 for information on availability and pricing.
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| Question: RealJukebox will not install. |
Answer: The install window may still be open. Click Finish and then exit the install window.
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| Question: I cannot encode songs using RealJukebox. |
Answer: Make sure you have a full-duplex sound card installed.
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| Question: My computer locks up when I insert the CompactFlash card. |
Answer: Check all connections. If that does not resolve the problem, remove the card, reboot your computer, and try again.
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| Question: Why won't the light on the external drive flash? |
Answer: Check all connections. If that does not resolve the problem, reboot your computer.
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| Question: Why does the player turn itself off? |
Answer: The player will turn itself off when left in pause mode for a length of time. If this is not the case, make sure there are files on the CompactFlash card and check the batteries. If the batteries are weak, replace the batteries.
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| Question: Why does the Lyra Player display "No CF Card" when I turn it on? |
Answer: The CF card may be inserted improperly. Install the CompactFlash card properly in the Lyra before turning it on.
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| Question: Why won't RealJukebox display my CD track titles? |
Answer: Ensure that you are connected to the Internet. If your software is installed in a LAN environment, contact your system administrator for assistance.
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| Question: Why won't RealJukebox recognize the CompactFlash card? |
Answer: Check all connections. Next, check to ensure that the card is inserted correctly in the external hard drive (dog-eared side up). Then, press F5 to refresh the Music Library. If the problem persists, remove the CompactFlash card, reboot your computer, and try again.
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| Question: Why do I get skips and/or pops in the audio tracks on my Lyra player? |
Answer: Re-record audio track with no other applications running. Next, try transferring the track to your CompactFlash card and try again. If you hear the same pops and click with RealJukebox, try to record a different track.
If the problem persists, refer to RealNetworks help at http://www.real.com/rjcentral/.
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| Question: Why do I get no audio from Lyra during playback? |
Answer: Check the headset connections. If the connections are good, try transferring different songs to CompactFlash card; the problem may be with the audio file.
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| Question: Is there an on-line user's manual? |
Answer: The user's manual for this product is available on-line.
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