ET-007 900-MHz Handsfree Cordless Headset System
(430-0007)                 Troubleshooting            Faxback Doc. # 59733

We do not expect you to have any problems with your phone, but if you do, 
the following suggestions might help.  If you still have problems, take 
the phone to your local RadioShack store for assistance.

Problem                      Suggestion

Interference is severe.      Move the wireless headset closer to the Base.

                             Keep the wireless headset away from 
                             interfering sources such as computers, radio
                             controlled toys, wireless microphones, wire
                             less alarm systems, wireless intercoms and
                             room monitors, fluorescent lights, and
                             electrical appliances.

                             Turn off the interfering device.

                             Hang up and redial the number.

The range decreases.         Raise the base's antenna to a vertical 
                             position.

                             Make sure the antenna on the base and headset
                             are not touching any metal surface.

                             Recharge the headset battery pack.

The corded base phone does   Make sure the phone's modular cord and the AC 
not work.                    adapter are correctly and securely connected.

                             Move the wireless headset closer to the base.

                             Raise the base's antenna to a vertical 
                             position.

                             Recharge the headset's battery pack.  If the
                             battery power is too low, the IN USE/BATT.
                             LOW indicator does not light.  See "Charging
                             the Battery Pack" in Faxback Doc. # 59731.

The base's INTERCOM and      Move the wireless headset closer to the base.
HOLD indicators flash.
                             Make sure the headset charger is connected to
                             DC power and the wireless headset is seated
                             securely on the charger.

No dial tone.                Check to make sure the modular telephone and
                             handset cords are securely connected.

Low volume or unusual        Someone has picked up another phone on the
sounds.                      same line.  Hang up the other phone.

Trouble transmitting while   Make sure the microphone boom is not too far
using the headset. (The      away from your mouth.
caller has trouble hearing
you, but you can hear the    Check the headset battery power.
caller.) 

Trouble receiving while      Check the headset battery power.
using the headset or the 
headset does not work.       Make sure the phone lines are operating 
                             correctly.

                             Check to see if other phones on the same line
                             are working.

If you still have problems, disconnect the phone.  If other phones on the 
same line work properly, the fault is in this phone or its installation.
If you cannot find the problem, take the phone to your local RadioShack 
store for assistance.

(LB EB 5/15/00)

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