ET-910 900 MHz Digital Cordless Speakerphone w/Dual Keypads
(430-1085A)                Troubleshooting            Faxback Doc. # 58098

We do not expect you have any problems with your phone, but if you do, the 
following suggestions might help.

Problem                             Solution

Low volume or unusual sounds.       Someone has picked up at another phone
                                    on the same line.  Hang up the other
                                    phone.
 
                                    Press /\ on the handset to turn up the
                                    handset's volume or VOLUME /\ on the
                                    base to turn up the speaker's volume.
 
Severe noise interference.          Return the handset to the cradle for
                                    a few seconds to reset the security
                                    access protection code, then try again

                                    You might be moving out of range (see
                                    "Out of Range Indications" below. Move
                                    the handset closer to the base or
                                    relocate the base.

                                    Keep the handset away from computers, 
                                    remote control toys, wireless
                                    microphones, alarm systems, intercoms, 
                                    room monitors, fluorescent lights, and
                                    electrical appliances.

                                    Move to another location or turn off
                                    the source of interference. 

The phone cannot be operated at     Adjust the base's antenna so it stands 
a useful distance from the base     straight up.
because the signal becomes weak
or noisy (handset's range has       Return the handset to the cradle, and 
decreased).                         recharge the battery.

                                    Be sure neither antenna is touching a 
                                    metal surface.

The phone does not work or          Be sure the base's phone line cord and
works poorly.                       AC adapter are correctly and securely 
                                    connected.

The handset battery does not        Check the charging contacts on the
charge.                             handset and base.  If they are dirty,
                                    clean them with a pencil eraser.

Handset doesn't ring or receive a   The battery pack might be weak.
page.                               Charge the battery on the base for 15
                                    to 24 hours.

                                    Be sure the handset's ringer is turned 
                                    on.

                                    Adjust the base's antenna so it stands
                                    straight up.

                                    Move closer to the base.

                                    Move the base away from noise sources.

                                    Return the handset to the base to
                                    reset it.

The handset stops working or        Move the handset closer to the base.
works poorly during a call.
                                    Change channels.

                                    Be sure the handset's battery is
                                    charged.  (If the battery power is too
                                    low, it does not have enough power to
                                    light the PRIVACY/LOW BATT indicator.)  

                                    Adjust the base's antenna so it stands 
                                    straight up.

The caller's voice gets cut off     Press VOLUME /\ to turn up the
and is hard to hear when using      speaker's volume.
the speakerphone. 
                                    Press PRIVACY to turn off the ET-910's 
                                    microphone while the other party is 
                                    speaking.

If you still have problems, disconnect the phone.  If other phones on the 
same line work properly, the fault is in this phone or its installation.  
If you cannot find the problem, take your phone to your local RadioShack 
store for assistance.

Out of Range Indications

If you move the ET-910's handset out of the base's range, the handset will 
not operate properly.  While it is out of range, the handset sounds 
different alert tones and flashes various indicators.

Note:  To turn off the out of range indications while the handset is out
       of range, you can press TONE *, #, or any number key (0-9).  (You
       can press OFF to turn them back on again.)

Out of Range with No Call

If you move the handset out of the base's range when the handset is not in 
use, the handset's INTCM indicator flashes and the handset beeps quietly 
at 30-second intervals. When you move the handset back within range of the 
base again, the INTCM indicator turns off and the handset stops beeping.

Out of Range with a Call in Progress

If you move the handset out of the base's range while a call is in 
progress, the handset's INTCM indicator lights steadily, the handset beeps 
quietly at 5-seconds intervals, and you and the other party cannot hear 
each other.

If you move the handset back within the base's range within 30 seconds, 
the INTCM indicator turns off, the handset stops beeping, and you can 
resume your phone conversation.

If you keep the handset out of the base's range for 30 seconds or more, 
the call is disconnected (the TALK indicator turns off), the INT.CM 
indicator begins to flash, and the handset begins to beep at 30-second 
intervals.  When you move the handset back within range of the base again, 
the indicator turns off and the handset stops beeping.

(LB EB 12/28/99)