2-Line 900-MHz Spread Spectrum Cordless Speaker Phone w/Caller ID, Waiting
(430-0685) Troubleshooting Faxback Doc. # 57830
We do not expect you to have any problems with your phone, but if you do,
the following suggestions might help.
Problem Suggestion
The phone does not work Be sure the base's phone line cord and AC
or works poorly. adapter are correctly and securely
connected.
Be sure the handset's battery pack is
connected and charged.
Return the handset to the base for a few
seconds to reset the security access
protection code.
The handset stops working Move the handset closer to the base.
or works poorly during a call.
Lift the base's antenna to a vertical
position.
Be sure the handset's battery pack is
charged.
Low volume or unusual sounds. Someone has picked up another phone on
the same line. Hang up the other phone.
Severe noise interference. Keep the handset and base away from
computers, remote control toys, wireless
microphones, alarm systems, intercoms,
room monitors, fluorescent lights, and
electrical appliances.
Move to another location or turn off the
source of interference.
Hang up and redial the number.
The phone cannot be operated Lift the base's antenna to a vertical
at a useful distance from the position.
base because the signal becomes
weak or noisy (handset's range Be sure neither antenna is touching a
has decreased). Metal surface.
Recharge the battery pack.
The handset battery pack does Check the charging contacts on the
not charge. Handset and base. If they are dirty,
clean them with a pencil eraser.
Be sure the battery pack is connected
correctly.
Be sure the handset is properly seated on
the base.
Replace the battery pack (see "Replacing
the Battery Pack" in Faxback Doc # 57831)
Handset does not ring or Lift the base's antenna to a vertical
receive a page. position.
Move the handset closer to the base.
Move the handset and base away from other
Electrical devices.
Recharge the battery pack.
You have an incoming call, Let the phone ring twice before you
but do not receive Caller ID answer so the system has time to record
information. the Caller Information.
Check that the system has been correctly
and securely connected.
Call your phone company to verify that
your Caller ID service is active.
If the base loses power while the handset is off of it, the security
access-Protection code might change. Restore power to the base, then
place the handset back on the base and leave it there for a few seconds.
If you still have problems, disconnect the phone. If other phones on the
same line work properly, the fault is in this phone or its installation.
If you cannot find the problem, take your phone to your local RadioShack
store for assistance.
(LB EB 12/3/99)
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