ET-684 900-MHz 2-Line Spread Spectrum Speakerphone w/Dual Keypad
(430-0684)                 Troubleshooting            Faxback Doc. # 57012

We do not expect you to have any problems with your phone, but if you do, 
the following suggestions might help.

Problem                             Suggestion

The phone does not work or          Be sure the base's phone line cord and
works poorly.                       AC adapter are correctly and securely
                                    connected.

                                    Be sure the handset's battery pack is 
                                    connected and charged.

                                    Return the handset to the base for a 
                                    few seconds to reset the security 
                                    access-protection code.

The handset stops working or        Move the handset closer to the base.
works poorly during a call.
                                    Lift the base's antenna to a vertical
                                    position.

                                    Be sure the handset's battery pack is 
                                    charged.

Low volume or unusual sounds.       Someone has picked up another phone on 
                                    the same line. Hang up the other phone

Severe noise interference.          Keep the handset and base away from 
                                    computers, remote control toys, 
                                    wireless microphones, alarm systems, 
                                    intercoms, room monitors, fluorescent 
                                    lights, and electrical appliances.

                                    Move to another location or turn off 
                                    the source of interference. 

                                    Hang up and redial the number.

The phone cannot be operated        Lift the base's antenna to a vertical
at a useful distance from the       position.
base because the signal becomes
weak or noisy (handset's range      Be sure neither antenna is touching a 
has decreased).                     Metal surface.

                                    Recharge the battery pack.

The handset battery pack does       Check the charging contacts on the
not charge.                         Handset and base.  If they are dirty, 
                                    clean them with a pencil eraser.
                                     
                                    Be sure the battery pack is connected 
                                    correctly.

                                    Be sure the handset is properly seated 
                                    on the base.

                                    Replace the battery pack (see 
                                    "Replacing the Battery Pack" in
                                    Faxback Doc. # 57013. 

Handset does not ring or receive    Lift the base's antenna to a vertical
a page.                             Position.

                                    Move the handset closer to the base.
                                    
                                    Move the handset and base away from 
                                    other electrical devices.

                                    Recharge the battery pack.

If the base loses power while the handset is off of it, the security 
access-protection code might change.  Restore power to the base, then 
place the handset back on the base and leave it there for a few seconds. 

If you still have problems, disconnect the phone.  If other phones on the 
same line work properly, the fault is in this phone or its installation.  
If you cannot find the problem, take your phone to your local RadioShack 
store for assistance.

(BR-EB 10/8/99)