CT-504 Handheld Flip-Style Cellular Telephone
(170-1114)                 Troubleshooting            Faxback Doc. # 51380

If the phone's power does not come on or stay on:

  Make sure the battery is properly installed and charged.

  Be sure the contacts on the battery are clean.  If they are not, clean
  them with a soft cloth or pencil eraser.

  The battery charge might be too low for operation.  Check the display
  and listen for the low battery warning tones.

If the power comes on, but the phone does not work:

  Make sure that the antenna is fully extended.

  Be sure you selected the correct cellular system type (see "Setting the
  Cellular System Type" in Faxback Doc. # 51378).

  Make sure that functions you might have previously selected (but
  forgotten) are not causing the phone to operate differently than you
  expect it to (see "Function Status Quick-Review" in Faxback Doc. #
  51376.

  Check the display for error messages.

  If your pre-paid phone displays "PP diS, LoW Un or dEn iEd" please
  review "Pre-Paid Operation" in Faxback Doc. # 51379, then contact your
  pre-paid service provider.

If your pre-paid phone displays  "PP d iS":

  Contact your pre-paid service center.  The pre-paid function is
  disabled.

If your pre-paid phone displays "LoW Un":

  Contact your pre-paid service center.  You must purchase additional
  airtime.

If your pre-paid phone displays "dEn iEd":

  Contact your pre-paid service provider.  You have attempted a call that
  is not allowed.

If you see an error message that is not covered in any section in this 
Owner's Manual, or if your phone does not seem to be operating properly, 
contact your local RadioShack store for assistance.

(EB 2/10/99)