ET-687 2-Line 900 MHz Digital Spread Spec. Cordless Phone
(430-0687)                 Troubleshooting            Faxback Doc. # 51228

We do not expect you to have any problems with your phone, but if you do, 
the following suggestions might help.

PROBLEM                      SUGGESTION

The phone does not work or   Be sure the base's modular cord(s) and AC
works poorly.                adapter are correctly and securely connected.

                             Be sure the handset's battery pack is
                             correctly connected and charged.

                             Return the handset to the base for a few
                             seconds to reset the security access
                             protection code.

The handset stops working    Move the handset closer to the base.
or works poorly during a
call.                        Lift the base's antenna to a vertical
                             position.

                             Be sure the handset's battery pack is
                             correctly connected and charged.

Low volume or unusual        Someone has picked up another phone on the
sounds.                      same line.  Hang up the other phone.

Severe noise interference.   Keep the handset away from computers, remote
                             control toys, wireless microphones, alarm
                             systems, intercoms, room monitors,
                             fluorescent lights, and electrical
                             appliances.

                             Move the base to another location or turn off
                             the source of interference.

                             Hang up and redial the number.

The handset cannot be oper-  Lift the base's antenna to a vertical
ation at a useful distance   position.
from the base because the
signal becomes weak or       Be sure neither the handset's nor base's
noisy (handset's range has   antenna is touching a metal surface.
decreased).
                             Recharge the battery pack.

The handset battery pack     Check the charging contacts on the handset
does not charge.             and base.  If they are dirty, clean them with
                             a pencil eraser.

                             Be sure the battery pack is properly
                             connected.

                             Be sure the handset is properly seated on the
                             base.

                             Replace the battery pack (see "Replacing the
                             Battery Pack" in Faxback Doc. # 51229).

The handset does not ring    Lift the base's antenna to a fully vertical
or receive a page.           position.

                             Move the handset closer to the base.

                             Move the base away from other electrical
                             devices.

                             Recharge the battery pack.

If you still have problems, disconnect the phone.  If other phones on the 
same line work properly, the fault is in this phone or its installation.  
If you cannot find the problem, take your phone to your local RadioShack 
store for assistance.

(EB 2/2/99)