ET-688 2-Line 900-MHz Cordless Speakerphone
(430-0688)                 Troubleshooting            Faxback Doc. # 50423

We do not expect you to have any problems with your phone, but if you do,
the following suggestions might help.

Problem                        Suggestion

Severe noise interference.     Keep the handset and base away from
                               computers, remote control toys, wireless
                               microphones, alarm systems, intercoms, room
                               monitors, fluorescent lights and electrical
                               appliances.

                               Press Ch/Pause to change the channel.

                               Move to another location or turn off the
                               source of interference.

The handset cannot be          Lift the base's antenna to a vertical
operated at a useful           position.
distance from the base
because the signal becomes     Be sure neither antenna is touching a metal
weak or noisy (handset's       surface.
range has decreased).
                               Press Ch/Pause to change the channel.

                               Return the handset to the base to recharge
                               the battery pack.

The phone does not work        Be sure the base's phone line cord and AC
or works poorly.               adapter are correctly and securely
                               connected, and the battery pack is
                               connected and charged.

The handset battery pack       Check the charging contacts on the handset
does not charge.               and base.  If they are dirty, clean them
                               with a pencil eraser.

                               Be sure the battery pack is connected
                               correctly.

                               Replace the battery pack (see "Replacing
                               the Battery Pack" in Faxback Doc. # 50424.

Handset does not ring or       Lift the base's antenna to a vertical
receive a page.                Position.

                               Move the handset closer to the base.

                               Move the handset and base away from other
                               electrical Devices.

                               Return the handset to the base to recharge
                               the battery pack.

The handset stops working      Lift the base's antenna to a vertical
or works poorly during a       position.
call.
                               Move the handset closer to the base.

                               Be sure the handset's battery pack is
                               charged.  (If the battery power is too low,
                               it will not light the Talk/Batt Low
                               indicator.)

                               If the base loses power while the handset
                               is off of it, the security access 
                               protection code might change.  Restore
                               power to the base, then place the handset
                               back on the base and leave it there for a
                               few seconds.

The call is too noisy.         Press Ch/Pause to change the channel.

                               Hang up the call and redial the number.

If you still have problems, disconnect the phone.  If other phones on the
same line work properly, the fault is in this phone or its installation.
If you cannot find the problem, take your phone to your local RadioShack
store for assistance.

(BR/eb 10/15/98)