ET-553/ET-554 25-Channel Cordless Telephone w/10-Number Memory
(430-1053/1054)            Troubleshooting            Faxback Doc. # 48226

  The ET-553 (Cat. No. 430-1053) is White and does not have the Voice
  Scramble feature.  The ET-554 (Cat. No. 430-1054) is Black and does have
  the Voice Scramble feature (see Faxback Doc. # 48223).

We do not expect you to have any problems with your phone, but if you do,
the following suggestions might help.

Problem                           Suggestion

Low volume or unusual             Someone has picked up another phone on
sounds.                           the same line.  Hang up the other phone.

Severe noise interference.        Press [CH] to change the channel.

                                  Keep the handset away from computers,
                                  remote control toys, wireless
                                  microphones, alarm systems, intercoms,
                                  room monitors, fluorescent lights, and
                                  electrical appliances.

                                  Move to another location or turn off the
                                  source of interference.

                                  Hang up and redial the number.

The phone cannot be operated      Fully extend the base's antenna in a
at a useful distance from         vertical position.
the base because the signal
becomes weak or noisy (the        Be sure neither antenna is touching a
handset's range has decreased).   metal surface.

                                  Return the handset to the cradle, to
                                  recharge the battery pack.

                                  Replace the battery pack (see "Replacing
                                  the Battery Pack" in Faxback Doc.
                                  # 48227).

The handset battery pack does     Check the charging contacts on the
not charge.                       handset and base.  If they are dirty,
                                  clean them with a pencil eraser.

                                  Be sure the battery pack is connected
                                  correctly.

The phone does not work or        Be sure the base's phone line cord and
works poorly.                     AC adapter are correctly and securely
                                  connected, and the battery pack is
                                  charged.

Handset does not ring or          The battery pack might be weak.  Charge
receive a page.                   the battery pack.

                                  Extend the base's antenna vertically.

                                  Move the handset closer to the base.

                                  Move the base away from other electrical
                                  devices and sources of noise.

                                  Replace the battery pack (see "Replacing
                                  the Battery Pack" in Faxback Doc.
                                  # 48227).

The handset stops working         Move the handset closer to the base.
or works poorly during a call.
                                  Fully extend the base's antenna, and
                                  place it in a vertical position.

                                  Check the charging contacts on the
                                  handset and base.  If they are dirty,
                                  clean them with a pencil eraser.

                                  Be sure the handset's battery pack is
                                  charged.  (If the battery power is too
                                  low, it does not have enough power to
                                  light the TALK/BATT LOW indicator.)

                                  If the base loses power while the
                                  handset is off of it, the security
                                  access-protection code might change.
                                  Restore power to the base, then place
                                  the handset back on the base.  The
                                  CHARGE/IN USE indicator lights,
                                  indicating that the code is set again.

If you still have problems, disconnect the phone.  If other phones on the
same line work properly, the fault is in this phone or its installation.
If you cannot find the problem, take your phone to your local RadioShack
store for assistance.

(BR/eb 6/9/98)

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