ET-553/ET-554 25-Channel Cordless Telephone w/10-Number Memory
(430-1053/1054) Troubleshooting Faxback Doc. # 48226
The ET-553 (Cat. No. 430-1053) is White and does not have the Voice
Scramble feature. The ET-554 (Cat. No. 430-1054) is Black and does have
the Voice Scramble feature (see Faxback Doc. # 48223).
We do not expect you to have any problems with your phone, but if you do,
the following suggestions might help.
Problem Suggestion
Low volume or unusual Someone has picked up another phone on
sounds. the same line. Hang up the other phone.
Severe noise interference. Press [CH] to change the channel.
Keep the handset away from computers,
remote control toys, wireless
microphones, alarm systems, intercoms,
room monitors, fluorescent lights, and
electrical appliances.
Move to another location or turn off the
source of interference.
Hang up and redial the number.
The phone cannot be operated Fully extend the base's antenna in a
at a useful distance from vertical position.
the base because the signal
becomes weak or noisy (the Be sure neither antenna is touching a
handset's range has decreased). metal surface.
Return the handset to the cradle, to
recharge the battery pack.
Replace the battery pack (see "Replacing
the Battery Pack" in Faxback Doc.
# 48227).
The handset battery pack does Check the charging contacts on the
not charge. handset and base. If they are dirty,
clean them with a pencil eraser.
Be sure the battery pack is connected
correctly.
The phone does not work or Be sure the base's phone line cord and
works poorly. AC adapter are correctly and securely
connected, and the battery pack is
charged.
Handset does not ring or The battery pack might be weak. Charge
receive a page. the battery pack.
Extend the base's antenna vertically.
Move the handset closer to the base.
Move the base away from other electrical
devices and sources of noise.
Replace the battery pack (see "Replacing
the Battery Pack" in Faxback Doc.
# 48227).
The handset stops working Move the handset closer to the base.
or works poorly during a call.
Fully extend the base's antenna, and
place it in a vertical position.
Check the charging contacts on the
handset and base. If they are dirty,
clean them with a pencil eraser.
Be sure the handset's battery pack is
charged. (If the battery power is too
low, it does not have enough power to
light the TALK/BATT LOW indicator.)
If the base loses power while the
handset is off of it, the security
access-protection code might change.
Restore power to the base, then place
the handset back on the base. The
CHARGE/IN USE indicator lights,
indicating that the code is set again.
If you still have problems, disconnect the phone. If other phones on the
same line work properly, the fault is in this phone or its installation.
If you cannot find the problem, take your phone to your local RadioShack
store for assistance.
(BR/eb 6/9/98)
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