ET-521 25-Channel Cordless Telephone w/Caller ID
(430-1021)                 Troubleshooting            Faxback Doc. # 48214

We do not expect you to have any problems with your telephone, but if you
do, the following suggestions might help.

Problem                             Suggestion

The handset does not work.          Move the handset closer to the base.

                                    Be sure the phone line cord and AC
                                    adapter are correctly and securely
                                    connected.

                                    Be sure the battery pack is connected
                                    and charged.

                                    Fully extend and raise the base's
                                    antenna to a vertical position.

                                    Return the handset to the base for 6
                                    seconds, then try again.

Volume drops or you hear            Someone has picked up another phone on
unusual sounds.                     the same line.  Hang up the other
                                    phone.

Call is noisy.                      Do not place the base near appliances
                                    or large metal objects.

                                    Keep the handset away from
                                    interference sources such as
                                    computers, remote control toys,
                                    wireless alarm systems, wireless
                                    intercoms and room monitors,
                                    fluorescent lights, and electrical
                                    appliances.  If the interference is
                                    severe, turn off the interfering
                                    device.

                                    Press CHANNEL to switch to another
                                    channel.

                                    Hang up and redial the number.

Phone dials more than 7 digits      Store the local area code (see
when dialing a local phone          "Setting the Area Code" in Faxback
number from a Caller ID record.     Doc. # 48211).

The handset's range decreases.      Fully extend and raise the base's
                                    antenna to a vertical position.

                                    Return the handset to the base to
                                    recharge the battery pack.

                                    Be sure the base's antenna is not
                                    touching a metal surface.

Receiver sound flutters or          Be sure the battery pack is charged.
fades.
                                    Fully extend and raise the base's
                                    antenna to a vertical position.

                                    Move the handset closer to the base.

Can receive calls, but cannot       Set T/P correctly for the type of
make calls.                         service you have (see "Setting the
                                    Dialing Mode" in Faxback Doc.
                                    # 48211).

(LB/eb 6/9/98)