Meridian 9516CW
(430-5814) Advanced Features Faxback Doc. # 46286
Adding a Timer key
You can program any of the memory keys to be a timer key.
To add a timer key:
1. Press the Set Options key.
2. Use [/\|\/] to scroll to number 4 or press [0][4] to go directly to the
item.
3. Press [*] to add a timer key.
4. Press a memory key.
5. Press [Save].
6. Press [Ris].
7. Label the timer key.
Using the call Timer
The Timer key is used to time the length of a call.
To show the timer on the display:
1. Make or answer a call. The timer starts running automatically.
2. Once on the call, press the Timer key. The display shows the running
time of the call. Press the Timer key again to return the display to
the date and time.
3. When the call is over, hang up the handset or press [Ris]. The timer
stops counting. To show the elapsed time of the most recent call (or
last call) when you are not on a call, press the Timer key.
Deleting a timer key
To [Delete] the timer key:
1. Press the timer key.
2. Press [Delete] twice.
Adding a page key
You can program any of the memory keys to be a page key. If the page key
is assigned, the Meridian 9516CW is able to receive and initiate page
transmissions.
To add a page key:
1. Press the Set Options key.
2. Use [\/|/\] to scroll to number 21 or press [2][1] to go directly to
the item.
3. Press [*] to add a page key.
4. Press a memory key.
5. Press [Save].
6. Press [Ris].
7. Label the page key.
Note: For proper operation of the Page feature, all phones must have Page
keys assigned.
Using the page
The page feature of the Meridian 9516CW allows you to send a page message
to other Meridian 9516CW telephones, to an external speaker within your
office, or to other page-compatible Meridian telephones (such as the
Meridian 9417CW). Before you can use this feature, you must program one
memory key on each telephone in the paging network to be the page key.
Also, page lines must be connected between all of the Meridian telephones.
See Installing the Page Lines, below, for more information on connecting
the page lines.
When the Page feature is activated, page lines are installed and the Call
Announce Option on your telephone is set to either "Name Only" or "Name or
Number", either the Call Announce (Voice Tag) or the number of the caller
who phones your telephone will be heard over the other Page enabled
telephones and any attached external speakers. For example, if you have
Joe's number stored in your Directory with the Call Announce, "It's Joe
calling," and Joe calls your Page-enabled telephone, all phones in paging
network will hear, "It's Joe calling," before they hear Joe's page message.
To send a page message:
1. Lift the handset.
2. Press the page key and speak into the microphone or handset.
3. Replace the handset or press [Ris] to end a page.
Deleting a page key
To Delete a page key, you must first reprogram the key to be a memory key.
You can then Delete the memory key.
To Delete a page key:
First, reprogram the key to be a memory key:
1. Press [Save].
2. Press the page key.
3. Press [7] to begin re-programming the page key to be a memory key.
4. Press [Save] four times to skip the number, name, mailbox and voice tag
prompts. The page key has been changed to a memory key.
Second, clear the contents of the memory key:
5. Press the page key.
6. Press [Delete] twice.
Note: The Live dial pad option must be turned off to [Delete] a page key.
To Save a number into the memory key, refer to Memory Keys in
Faxback Doc. # 46285.
Installing the page lines
The page lines must be connected in parallel with each other on pins 1 and
6 of jack #2:
Note: A separate jack and a 6 conductor line cord is required to connect
page lines. This cord is not supplied with the Meridian 9516CW
telephone. Contact your telephone company representative to have
page lines connected to your telephones.
Selecting the dial pad mode
When you select the dial pad mode, you are turning the Live dial pad
option on and off. With Live dial pad on, the telephone automatically
dials out and turns on Handsfree as soon as you press a dial pad key or a
memory key. When Live dial pad is off, the telephone is in regular or
predial mode. This means after you dial the telephone number you must lift
the handset or press either [Dial] or [Handsfree Mute] before the
telephone number is dialed. The Live dial pad option default is off.
To select the dial pad mode:
1. Press the Set Options key.
2. Use [/\|\/] to scroll to number 5 or press [0][5] to go directly to the
item.
3. Press [*] to change the dial pad mode.
4. Press [Ris].
Entering area codes
When you enter an area code or prefix using this feature, your Meridian
9516CW telephone will remove that code or prefix from incoming numbers.
For example, if you enter your area code into this option, all calls in
your area code will appear in the Callers List with the area code stripped
off (the area will appear in brackets after the number). This feature may
make it easier to identify local calls. You can enter three separate area
codes or prefixes, each up to seven digits long.
To enter area codes and prefixes:
1. Press the Set Options key.
2. Use [\/ /\] to scroll to number 7 or press [0][7] to go directly to the
item.
3. Press [*].
4. Enter the area code or prefix and press [Save]. Repeat this step for
each area code or prefix you want to enter.
5. Press [Ris].
To Delete or change an area code or prefix:
1. Press the Set Options key.
2. Use [\/ /\] to scroll to number 7 or press [0][7] to go directly to the
item.
3. Press [*]. The first area code is displayed. If this is the number you
want to delete or change, go to step 5.
4. Press [Save] until you see the number you want to change or delete.
5. Press [<| ] to backspace and delete or change the area code or prefix.
6. Press [Save].
7. Press [Ris].
Entering Dialing Restrictions
Dialing Restrictions are used to prevent certain numbers from being dialed
out. There are three codes up to seven digits each, that can be programmed
to prevent certain numbers from being dialed. If you attempt to dial a
number that matches the restricted digits, the message, Restricted number
appears on the display. For example, if you entered the codes below:
1st code>0
2nd code>1
3rd code>411
Any number beginning with 0, 1 or 411 could not be dialed from the
telephone. However, the number 555-0411 could be dialed because it does
not begin with the restricted digits.
To enter Dialing Restrictions:
1. Press the Set Options key.
2. Use [\/ /\] to scroll to number 23 or press [2][3] to go directly to
the item.
3. Press [*].
4. Press [<| ] to back space and delete or change restricted digits.
5. Press [Save]. Repeat steps 4 and 5 for the restricted digits that you
want to delete.
6. Press [Ris].
To Delete or Change Dialing Restrictions:
1. Press the Set Options Key.
2. Use [\/ /\] to scroll to number 23 or press [2][3] to go directly to
the item.
3. Press [*].
4. Press [<| ] to back space and delete or change restricted digits.
5. Press [Save]. Repeat steps 4 and 5 for the restricted digits that you
want to Delete.
6. Press [Ris].
IMPORTANT: Care must be taken when you are restricting numbers that start
with 9. If you enter 9, 91, or 911 as one of the dialing
restrictions, you will not be able to dial the emergency
service number 911.
The Security Numbers feature
The Meridian 9516CW is equipped with a Security Numbers feature to keep
selected numbers private when you dial. When you have entered a security
number using this option, your telephone does not display or store the
digits that you dial after that security number. Instead, the numbers
that follow the security number are replaced with the * symbol on the
display. You can secure up to five 12-digit numbers.
For example, Joe enters 291-9000 as a security number through the Set
Options list. His Voice Mail number is 1234 and his password is 5678. To
access his messages, Joe dials 291-9000 1234 5678. Because the Voice Mail
number and password follow the security number, the display shows 291-9000
**** ****, and Joe's password is not displayed or stored in the Redial
List. For more information on the Redial List, refer to Using the Redial
List in Faxback Doc. # 46282.
To enter security numbers:
1. Press the Set options key.
2. Use [\/ /\] to scroll to number 25 or press [2][5] to go directly to
the item.
3. Press [*].
4. Using the dial pad, enter the security number.
5. Press [Save] to Save your number. Repeat steps 4 and 5 for each secure
number you want to enter.
6. Press [Ris].
To Delete or change a security number.
1. Press the Set options key.
2. Use [\/ /\] to scroll to number 25 or press [2][5] to go directly to
the item.
3. Press [*].
4. Press [Save] until you find the number you want to change or Delete.
5. Press [<| ] to backspace and simply Delete the secure number, or delete
the secure number and use the dial pad to enter the changed number.
6. Press [Save].
7. Press [Ris].
The Fax Switch
The Fax Switch feature allows you to have two telephone numbers on one
incoming line. There is one telephone number for the line and another
telephone number for a Fax Switch peripheral (e.g. FAX machine).
To use the Fax Switch, you must subscribe to your telephone company for
Distinctive Ringing *. The telephone company will then provide you with an
additional telephone number (for your Fax Switch peripheral) which will
have a slightly different ring. The Meridian 9516CW will use the two ring
types to determine whether an incoming call is for the telephone or the
peripheral. The peripheral should be set to answer after three or more
rings.
Note: If Long Distance Ringing* is available in your area, long distance
calls will be sent to the Fax Switch feature and the Special
Greeting feature at the same time.
The Meridian 9516CW must be configured so the Fax Switch peripheral is
connected to pins 3 and 4 of jack number 2. See Connecting an optional
FAX machine or modem in Faxback Doc. # 46281 for more information.
Note: If you subscribe to your telephone company for Call Waiting services
your Fax Switch peripheral may lose data or get disconnected if
someone calls while your FAX is receiving data. We recommend that
you do not subscribe to the Call Waiting service from your telephone
company if you are using the FAX Switch feature.
Incoming Calls
The first ring of an incoming call will ring at the Meridian 9516CW and
the Fax Switch peripheral. The Meridian 9516CW uses this ring to identify
which device the call is intended for. If it is a normal ring, the call is
routed to the Meridian 9516CW and the Fax Switch peripheral stops ringing
and is disconnected. If it is a distinctive ring, the call is rerouted to
the Fax Switch peripheral and the Meridian 9516CW stops ringing.
Outgoing Calls
When the Fax Switch peripheral is idle, the Meridian 9516CW can be used as
a normal line. When the Fax Switch peripheral is in use, the set indicator
light and Extension in use appears on the display.
Setting the Fax Switch
You can program the telephone to enable or disable the Fax Switch feature.
To set the Fax Switch:
1. Press the Options key.
2. Use [\/ /\] to scroll to number 20 or press [2][0].
3. Press [*] to enable or to disable the Fax Switch.
4. Press [Ris].
Note: For proper operation of this feature, all of the Meridian 9516CW
telephones/peripherals must have the Fax Switch enabled. By
default, the Fax Switch is off.
* The actual name for the Distinctive Ringing service varies from area to
area. This service may also be known as Ident-a-call, Ident-a-ring, Teen
Service, Signal King, Custom Ringing or Long Distance Ringing.
Copying the Directory to another Meridian 9516CW telephone
The contents of the Directory of one Meridian 9516CW telephone can be
copied into the Directory of another Meridian 9516CW. You can Save a lot
of programming time by copying the contents of a completed Directory to
another Directory instead of entering the names and numbers again. The
contents of the Directory can also be transferred into any other Meridian
telephone that supports Directory transfer. (For example, the Meridian
9417CW).
While the Directory is being transferred, the telephone is out of service.
Note: Both Meridian 9516CW telephones must have separate telephone numbers
To copy the Directory to another Meridian 9516CW telephone:
Steps 1 to 3 must be completed on both Meridian 9516CW telephones.
Note: You can only transfer the Directory to one Meridian 9516CW at a
time.
1. Press the Set Options key.
2. Use [\/ /\] to scroll to number 24 or press [2][4] to go directly to
the item.
Note: Once you have enabled the Data transfer option, you have four
minutes to begin the data transfer before the option times out.
3. Follow the instructions on the display to begin the Directory transfer.
4. On the Meridian 9516CW telephone you are copying the Directory from,
dial the telephone number of the other Meridian 9516CW. The receiving
Meridian 9516CW automatically answers the call after the first ring
and begins copying the data being sent. The display shows a message
indicating that the Directory information is being sent and received.
Note: The handset must remain in the cradle while the Directory is
being transferred. During the transfer, press the left side of
[speaker symbols] to turn down the volume.
5. The display shows: Data transfer complete when the Directory Transfer
is complete. If the transfer is unsuccessful, the display shows: Data
transfer aborted.
Note: To end the Directory Transfer at any time, press [Ris].
If the Directory on the telephone receiving the information fills before
the Directory Transfer is finished, the rest of the Directory items are
not sent. For example, if the telephone receiving the information already
has 50 items in its Directory, only the first 25 Directory items are
transferred.
When you transfer Directory items from one Meridian 9516CW to another, any
information such as call announcements/voice tags, mailbox greetings or
mailbox numbers are not transferred. You need to re-enter this information
to the receiving Meridian 9516CW.
Note: If you subscribe to the Call Waiting service from your telephone
company and someone calls while the Directory Transfer is in
progress, the transfer may be corrupted by the Call Waiting tone.
Call Blocking
The Call Blocking feature detects "Private Name" and/or "Private number"
incoming calls. When "Private Name" or "Private number" calls are
received, Call Blocking directs the call to be answered after the first
ring by the answering machine. The caller will hear the Private Greeting
if you have Recorded one. See The Private Greeting in Faxback Doc. # 46283
for more information. The Call Blocking option default is off.
For example:
You may be receiving nuisance calls from "Private Number" and/or "Private
Name" callers. Enabling Call Blocking sends these types of calls to the
answering machine after the first ring instead of interrupting you.
To enable call blocking:
1. Press the Set Options key.
2. Use [/\|\/] to scroll to number 16 or press [1][6] to go directly to
the item.
3. Press [*] to enable or disable call blocking.
4. Press [Ris].
Using a headset
To connect the headset, you must disconnect the handset and attach the
headset to the jack labeled (headset).
You cannot use Handsfree when the headset mode is enabled. The handsfree
Mute key is used to answer the call. Press [Ris] when the call is
finished.
Note: When the headset mode is enabled, the handset must remain in the
cradle. The headset mode default is off.
Changing the headset mode
To change the headset mode:
1. Press the Set Option key.
2. Use [\/|/\] to scroll to number 22 or press [2][2].
3. Press [*] to enable or disable the headset mode.
4. Press [Ris].
We suggest contacting the manufacturers Brock Telecom, UNEX, ACS
Communications or Plantronics for compatible headsets/amplifiers.
Automated Attendant
The Automated Attendant feature of the Meridian 9516CW works as the
receptionists for a small business. When activated, the Automated
Attendant prompts provide a list of options so your callers can:
receive information
leave messages
be connected to an operator
The Automated Attendant provides your callers with commands to use each of
these options. The callers press the key on the dial pad associated with
the option they want to activate.
When the Automated Attendant feature is turned on, callers always hear the
Automated Attendant greeting, even if you have Recorded a personal
greeting. Callers cannot skip the Automated Attendant greetings by
pressing [*].
Example of Automated Attendant
The following example explains how to set up the mailboxes and greetings
to use the automated attendant.
Joe's Bistro has some customers who prefer to use English and some who
prefer to use Italian. For this reason, Joe has decided to change his
automated attendant to include both languages.
The first thing Joe did was subscribe to his telephone company to get
Distinctive Ringing service. This gives him one telephone number for his
English customers and one for his Italian customers.
Next, Joe Recorded his General Mailbox Greeting:
"Thank you for calling Joe's Bistro. For today's lunch specials, press
[1]; for our business hours, press [2]; to leave a message, press [3]; to
speak to Joe, press [4]."
Then Joe Recorded his Special Mailbox Greeting to take advantage of his
Distinctive Ring feature. This greeting is in Italian and tells the
customers to press [5] for lunch specials, [6] for business hours, [7] to
leave a message and [8] to speak to Joe.
Joe then set up his mailboxes as shown in this table.
Mailbox # Mailbox type Greeting
1 Announce "The special for today is corned beef on
rye."
2 Announce "Our business hours are 7:00 am to 9:00 pm
on week days and 11:00 am to 11:30 pm on
Saturdays."
3 Normal "Please leave a message after the tone and
I will get back to you as soon as
possible."
4 Ring through The caller will hear a tone and the
telephone will ring to let Joe know that
someone would rather speak to him than
leave a message. If Joe does not answer
this call, the following message is Played:
"I'm sorry, but I cannot answer the phone
right now. Please leave a message after the
tone and I will get back to you as soon as
possible."
5 Announce Same as mailbox 1, but greeting is in
Italian.
6 Announce Same as mailbox 2, but greeting is in
Italian.
7 Normal Same as mailbox 3, but greeting is in
Italian.
8 Ring through Same as mailbox 4, but greeting is in
Italian.
Enabling or disabling the Automated Attendant feature is done through the
Set Options list.
To enable or disable the Automated Attendant:
1. Press the Set Options key.
2. Press [\/|/\] to scroll to number 19 or press [1][9] to go directly to
the item.
3. Press [*] to enable or disable Automated Attendant.
4. Press [Ris].
When Automated Attendant is enabled all calls are answered by either your
General, Special or Private Greetings. If your caller does not press any
of the dial pad keys after the greeting has Played, the greeting will Play
a second time and the caller is given the opportunity to leave a message.
The Automated Attendant default is off.
(LB/eb 2/27/98)
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