ET-551 25-Channel Cordless Phone
(430-1051) TroubleShooting Faxback Doc. # 45333
We do not expect you to have any problems with your phone, but if you do,
the following suggestions might help.
Problem Suggestion
Low volume or unusual sounds. Someone has picked up another phone on the
same line. Hang up the other phone.
Press CHANNEL to change the channel.
Adjust the handset's volume.
Severe noise interference. Press CHANNEL to change the channel. Keep
the handset away from computers, remote
control toys, wireless microphones, alarm
systems intercoms, room monitors, flores-
cent lights, and electrical appliances.
Move to another location or turn off the
source of the interference.
The phone cannot be operated Fully extend the base's antenna in
at a useful distance from the a vertical position.
base because the signal
becomes weak or noisy. Be sure neither antenna is touching a
(handsets range has decreased) metal surface.
Return the handset to the base to recharge
the battery pack.
The phone does not work or Be sure the base's phone line cord and
works poorly. AC adapter are correctly and securely con-
nected, and the battery pack is charged.
The handset battery pack does Check the charging contacts on the handset
not charge. and base. If they are dirty, clean them
with a pencil eraser.
Be sure the battery pack is connected
correctly.
Replace the battery pack.
The handset does not ring The battery pack might be weak. Charge
or receive a page. the battery pack.
Extend the base's antenna vertically.
Move the handset closer to the base.
Move the base away from other electrical
devices and sources of noise.
The handset stops working or Move the handset closer to the base.
works poorly during a call.
Fully extend the base's antenna, and place
it in a vertical position.
Check the charging contacts on the handset
and base. If they are dirty, clean them
with a pencil eraser.
Be sure the handset's battery pack is
charged. (If the battery power is too
low, it does not have enough power to
light the LOW BATT indicator.)
If the base loses power while the handset
is off of it, the security access-protec-
tion code might change. Restore power to
the base, then place the handset back on
the base. The CHARGE indicator lights
when the code is reset.
The call is too noisy. Change channels or hang up and redial the
number.
If you still have problems disconnect the phone. If other phones on the
same line work properly, the fault is in this phone or its installation.
If you cannot find the problem, take your phone to your local RadioShack
store for assistance.
(br/SM 11/10/97)
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