Meridian 9516 Digital Caller ID Answer Phone
(430-5801) Operation III Faxback Doc. # 39221
Memory keys
Saving numbers and names to memory keys
You can save the numbers and names of your customers, business associates,
or anyone you call frequently in Meridian 9516's five memory keys. You can
store more numbers and names in the Directory.
To save a number and name:
1. Press Save.
2. Press the memory key where you want to save the number.
3. Enter the number using the dial pad. You can enter a maximum of 24
digits. Note: If you require a pause (for example, between a
telephone number and an access code), press Hold where you want the
pause.
4. Press Save.
5. To skip the name, go to step 6. To enter a name, use the dial pad.
6. Press Save.
7. Label the memory key.
Saving from the display to memory keys
To save from the display:
1. Ensure that a number is on the display. (For example, answer a call or
make a call using the dial pad, or use the Redial List or Callers List).
2. Press Save.
3. Enter the number using the dial pad. You can enter a maximum of 24
digits. Note: If you require a pause (for example, between a
telephone number and an access code), press Hold where you want the
pause.
4. Press Save.
5. To skip the name, go to step 6. To enter a name, use the dial pad.
6. Press Save.
7. Label the memory key.
Saving from the display to memory keys
To save from the display:
1. Ensure that a number is on the display. (For example, answer a call or
make a call using the dial pad, or use the Redial List or Callers List).
2. Press Save.
3. Press the desired memory key. If the name was displayed with the
number, both are now saved in the memory key.
4. If no name is displayed, you are prompted to enter one. If you do not
want to enter a name, go to step 5. To enter a name, use the dial pad.
5. Press Save.
6. Label the memory key.
Note: Some of the memory keys may be factory programmed. These keys are
locked and cannot be erased or reprogrammed.
Labeling the memory keys
After programming the memory keys, label them with the supplied blank labels
and key caps. (Keep key caps and the sliding panel away from small
children. These small parts come off the telephone if it is dropped.)
Making calls from a memory key:
1. Lift the handset or press either Handsfree Mute or Dial.
2. Press the memory key with the number you want to dial out.
To predial from a memory key:
1. Press the memory key with the number you want to dial out.
2. Lift the handset or press either Handsfree Mute or Dial.
Editing memory keys
To edit a memory key:
1. To see its contents, press the memory key.
2. Press arrow left.
3. If you do not want to change the number, go to step 4. To backspace
and erase digits, press arrow left. To add digits, use the dial pad.
4. Press Save.
5. If you do not want to change the name, go to step 6. To add letters,
use the dial pad. To erase letters, press arrow left.
6. Press Save.
Note: The Live dial pad option must be turned OFF to edit memory keys.
Deleting memory keys
To delete a memory key:
1. To see its contents, press the memory key.
2. To erase, press Delete twice.
Note: The Live dial pad option must be turned OFF to edit memory keys.
Saving features in memory keys
For easy access, you can save the feature codes of telephone company
services in your memory keys. This works well with network features such
as call forwarding, call waiting, and call return. Some features require
an ON and OFF code in two separate keys, while other features are stored on
only one key. The following procedures show you how to save both ON and
OFF codes.
To save a feature ON code:
1. Press Save.
2. Press the desired memory key.
3. Enter the telephone company feature code for turning the feature ON.
4. Read the display to confirm the number.
5. Press Save again.
6. Enter the feature name using the dial pad.
7. Press Save again.
8. Label the memory key.
To save a feature OFF code:
1. Press Save.
2. Press the desired memory key.
3. Enter the telephone company feature code for turning the feature OFF.
4. Read the display to confirm the number.
5. Press Save again.
6. Enter the feature name using the dial pad.
7. Press Save again.
8. Label the memory key.
Using feature keys
When a memory key is programmed with a feature code, you can use the
memory key to activate or deactivate the feature.
To turn a feature ON or OFF:
1. Press the memory key where you stored the desired feature. The display
shows the feature name and code.
2. Lift the handset or press either Handsfree Mute or Dial. The feature
code is dialed out, which turns the feature ON or OFF.
Saving a feature and light to memory keys
You can make the set indicator light come ON when you turn a feature ON and
go OFF when you turn that same feature OFF. You can only do this with one
feature. This works well with any service that has separate ON and OFF
codes such as Call Forwarding.
For example, you may want the light to remind you that you have turned
Call Forwarding ON. To do this, use one key to turn the indicator light
ON when you activate the feature. Use the second key to turn the indicator
light OFF when you deactivate that same feature. The following procedure
shows you how to program a FeatureLight ON and OFF key.
To save a FeatureLight ON key:
1. Press Save. Do NOT select a memory key yet.
2. To program the light ON, press 1.
3. Press the desired memory key.
4. Enter the telephone company feature code for turning the feature ON.
5. Read the display to confirm the number.
6. Press Save.
7. Label the memory key.
To save a FeatureLight OFF key:
1. Press Save. Do NOT select a memory key yet.
2. To program the light OFF, press 0.
3. Press the desired memory key.
4. Enter the telephone company feature code for turning the feature OFF.
5. Read the display to confirm the number.
6. Press Save.
7. Label the memory key.
Note: Contact your telephone company for the appropriate feature codes.
Using FeatureLight keys
To turn a feature and its light ON or OFF:
1. Press the memory key where you stored the FeatureLight. The display
shows FeatureLight ON or FeatureLight OFF.
2. Lift the handset or press either Handsfree Mute or Dial. The feature
and light turn ON or OFF. (When the feature and light are ON and you
are not using the telephone, the display shows Feature ON as a
reminder).
Advanced Features
Adding a Timer Key
You can program any of the memory keys to be a timer key.
To add a timer key:
1. Press the Set Options key.
2. Use arrow up or down to scroll to number four or press 04 to go directly
to the item.
3. Press * to add a timer key.
4. Press a memory key.
5. Press Save.
6. Label the timer key.
Using the call timer
The timer key is used to time the length of a call.
To show the timer on the display:
1. Make or answer a call. The timer starts running automatically.
2. Once on the call, press the timer key. The display shows the running
time of the call.
3. To return to the call information display, press the timer key again.
4. When the call is over, hang up the handset or press Rls. The timer
stops counting.
Note: To show the elapsed time of the most recent call (or last call) when
you are not on a call, press the timer key.
Deleting a timer key
To delete a timer key:
1. Press the timer key.
2. Press Delete twice.
Adding a page key
You can program any of the memory keys to be a page key. If the page key
is assigned, the Meridian 9516 is able to receive and initiate page
transmissions.
To add a page key:
1. Press the Set Options key.
2. Use up or down arrows to scroll to number 21 or press 21 to go directly
to the item.
3. Press * to add a page key.
4. Press a memory key.
5. Press Save.
6. Label the page key.
Note: For proper operation of the Page feature, all of the Meridian 9516
telephones must have Page keys assigned.
Using the page
The page feature of the Meridian 9516 allows you to send a page message to
other Meridian 9516 telephones, to an external speaker within your office,
or to other page compatible Meridian telephones (such as the Meridian 9417).
Before you can use this feature, you must program one of the memory keys to
be the page key. Also, page lines must be connected between all of the
Meridian telephones.
Note: When the Page feature is activated, the Call Announce (Voice Tag)
will be heard over the telephones and the external speaker.
To send a page message:
1. Lift the handset.
2. Press the page key and speak into the microphone or handset.
3. Replace the handset or press Rls to end a page.
Deleting a page key
To delete a page key, you must first reprogram the key to be a memory key.
You can then delete the memory key.
To delete a page key:
1. Press Save.
2. Press the page key.
3. Press 7 to re-program the page key.
4. Press Save twice.
5. Press the page key.
6. Press Delete twice.
Note: The Live dial pad option must be turned OFF to delete a page key.
Connecting the page lines
The page lines must be connected in parallel with each other on pins 1 and
6 of jack 2.
For internal paging, the maximum number of Meridian 9516/9417 telephones
that can be connected in parallel is four.
If you are connecting an external page amplifier, the maximum number of
Meridian 9516/9417 telephones is three. The output impedance is 100 ohm
and the nominal output level is an open circuit voltage of -20 dBv (-26 dBv
@ 600 ohm).
The total loop length between the originating telephone and the most distant
receiving telephone cannot exceed 1000 feet.
Note: A separate jack and a 6 conductor line cord is required to connect
page lines. This cord is not supplied with the Meridian 9516
telephone. Contact your telephone company representative or Telecom
manager to have page lines connected to your telephones. If your
Meridian 9516/9417 telephones are using different lines, only
connect pins 1 and 6 of jack 2 together. If the other pins of jack
2 are connected, you will cross connect the line and interfere with
their operation.
Selecting the dial pad mode
When you select the dial pad mode, you are turning the Live dial pad option
ON or OFF. With Live dial pad ON, the telephone automatically dials out
and turns on Handsfree as soon as you press a dial pad key or memory key.
When Live dial pad is OFF, the telephone is in regular or predial mode.
This means after you dial the telephone number you must lift the handset
or press either Dial or Handsfree Mute before the telephone number is
dialed. The Live dial pad option default is off.
To select the dial pad mode:
1. Press the Set Options key.
2. Use the arrow up or down key to scroll to number five or press 05 to
go directly to the item.
3. Press * to change the dial pad mode from Live dial pad OFF to ON or ON
to OFF.
Entering area codes
When you enter an area code or prefix using this feature, the Callers List
will show local numbers without the area code or internal Centrex numbers
as extensions. This makes it easier to identify local calls and internal
numbers. You can enter three separate area codes or prefixes, each up to
seven digits long.
To enter area codes and prefixes:
1. Press the Set Options key.
2. Use the up and down arrows to scroll to number seven or press 07 to go
directly to the item.
3. Press *. Enter the area code or prefix and press Save. Repeat this
step for each area code or prefix you want to enter.
To delete or change area codes and prefixes:
1. Press the Set Options key.
2. Use the up and down arrows to scroll to number seven or press 07 to go
directly to the item.
3. Press *.
4. Press arrow left to backspace and delete or change the area code or
prefix.
5. Press Save. Repeat steps four and five for each area code or prefix
you want to delete.
Entering Dialing Restrictions
Dialing Restrictions are used to prevent certain numbers from being dialed
out. There are three codes (up to seven digits each) that can be
programmed to prevent certain numbers from being dialed. If you attempt
to dial a number that matches the restricted digits, the message Restricted
number appears on the display. For example, if you entered the codes
below:
1st code>0 2nd code>411 3rd code>5551212
any number beginning with 0, 411, or 5551212 could not be dialed from the
telephone. However, the number 555-0411 could be dialed because it does
not match the restricted digits.
To enter Dialing Restrictions:
1. Press the Set Options key.
2. Use up and down arrows to go to number 23 or press 23 to go directly
to the item.
3. Press *.
4. Enter the digits you want restricted and press Save. Repeat this step
for each dialing restriction you want to enter.
To delete or change Dialing Restrictions:
1. Press the Set Options key.
2. Use the up and down arrows to go to number 23 or press 23 to go directly
to the item.
3. Press *.
4. Press arrow left to backspace and delete or change restricted digits.
5. Press Save. Repeat steps 4 and 5 for the restricted digits you want
to delete.
Important: Care must be taken when you are restricting numbers that start
with 9. If you enter 9, 91, or 911 as one of the dialing
restrictions, you will not be able to dial the emergency
services number 911.
The Fax Switch
The Fax Switch feature allows you to have two telephone numbers on one
incoming line. There is one telephone number for the line and another
telephone number for a Fax Switch peripheral (e.g. fax machine).
To use the Fax Switch, you must subscribe to your telephone company for
Distinctive Ringing. The telephone company will then provide you with an
additional telephone number for your Fax Switch peripheral. The additional
telephone number will have a slightly different ring. The Meridian 9516 is
able to detect the difference between the two ring types and can determine
if an incoming call is for the telephone or the peripheral.
Note: If Long Distance Ringing is available in your area, the long distance
call will be sent to the Fax Switch peripheral.
The Meridian 9516 must be configured so the Fax Switch peripheral is
connected to pins 3 and 4 of jack number 2.
Note: The peripheral should be set to answer after three or more rings.
Note: If your Meridian 9516 telephone has Call Waiting enabled, your Fax
Switch peripheral may lose data or be disconnected if someone else
calls. We recommend that you do not use Call Waiting if you are
using the Fax Switch feature.
Incoming Calls
The first ring of an incoming call will ring at the Meridian 9516 and the
Fax Switch peripheral. The Meridian 9516 uses this ring to identify which
device the call is intended for. If it is a normal ring, the call is
routed to the Meridian 9516 and the Fax Switch peripheral stops ringing and
is disconnected. If it is a distinctive ring, the call is routed to the
Fax Switch peripheral and the Meridian 9516 stops ringing.
Outgoing Calls
When the Fax Switch peripheral is idle, the Meridian 9516 can be used as a
normal line. When the Fax Switch peripheral is in use the set indicator
light and Extension in use appears on the display.
Setting the Fax Switch
You can program the telephone to enable or disable the Fax Switch feature.
To set the Fax Switch:
1. Press the Options key.
2. Use the arrow up or down to scroll to number 20 or press 20.
3. Press * to enable or disable the Fax Switch.
Note: For proper operation of the Fax Switch feature, all of the Meridian
9516 telephones must have the Fax Switch enabled. The Fax Switch
feature default is off.
Copying the Directory to another Meridian 9516 telephone
The contents of the Directory of one Meridian 9516 telephone can be copied
into the Directory of another Meridian 9516. You can save a lot of
programming time by copying the contents of a completed Directory to another
Directory instead of entering the names and numbers again. The contents of
the Directory can also be transferred into any other Meridian telephone
that supports Directory transfer. (For example, the Meridian 9417).
While the Directory is being transferred, the telephone is out of service.
Note: Both Meridian 9516 telephones must have separate telephone numbers.
To copy the Directory to another Meridian 9516 telephone:
Steps 1 to 3 must be completed on both Meridian 9516 telephones.
Note: You can only transfer the Directory to one Meridian 9516 at a time.
1. Press the Set Options key.
2. Use the arrow up or down to scroll to number 24 or press 24 to go
directly to the item. Note: Once you have enabled the Data transfer
option, you have four minutes to begin the data transfer before the
option times out.
3. Follow the instructions on the display to begin the Directory transfer.
4. On the Meridian 9516 telephone you are copying the Directory from,
press Dial or Handsfree Mute to dial the telephone number of the other
Meridian 9516. The receiving Meridian 9516 automatically answers the
call after the first ring and begins copying the data being sent. The
display shows a message indicating that the Directory information is
being sent and received.
Note: The handset must remain in the cradle while the Directory is
being transferred. During the transfer, press the left side of
the volume bar to turn down the volume.
5. The display shows: Data transfer complete when the Directory Transfer
is complete.
Note: To end the Directory Transfer at any time, press Rls.
If the Directory on the telephone receiving the information fills before the
Directory Transfer is finished, the rest of the Directory items are not
sent. For example, if the telephone receiving information already has 50
items in its directory, only the first 25 Directory items are transferred.
When you transfer directory items from one Meridian 9516 to another, any
information such as call announcement/voice tags, mailbox greetings or
mailbox numbers are not transferred. You need to re-enter this information
to the receiving Meridian 9516.
Note: If you have Call Waiting enabled on your line, the Directory Transfer
may be corrupted by the Call Waiting tone. Contact your telephone
company or Telecom manager for details on temporarily disabling the
Call Waiting feature.
Call Blocking
The Call Blocking feature detects "Private Name" and/or "Private Number"
incoming calls. When "Private Name" or "Private Number" calls are
received, Call Blocking directs the call to be answered after the first
ring by the answering machine. The caller will hear the Private Greeting
if you have recorded one. The Call Blocking option default is off.
For example:
You may be receiving nuisance calls from "Private Number" and/or "Private
Name" callers. Enabling Call Blocking sends these types of calls to the
answering machine after the first ring instead of interrupting you.
To enable call blocking:
1. Press the Set Options key.
2. Use up or down arrows to scroll to number 16 or press 16 to go directly
to the item.
3. Press * to enable or disable call blocking.
Using a headset
To connect the headset, you must disconnect the handset and attach the
headset to the jack with a telephone handset symbol.
You cannot use Handsfree when the headset mode is enabled. The Handsfree
Mute key is used to answer the call. Press Rls when the call is finished.
Note: When the headset mode is enabled, the handset must remain in the
cradle. The headset mode default is off.
Changing the headset mode
To change the headset mode:
1. Press the Set Options key.
2. Use up or down arrows to go to number 22 or press 22.
3. Press * to change the headset mode from enabled to disabled or disabled
to enabled.
We suggest contacting the manufacturers Brock Telecom, UNEX, ACS
Communications or Plantronics for compatible headset/amplifiers.
Automated Attendant
The Automated Attendant feature of the Meridian 9516 works as the
receptionist for a small business. When activated, the Automated Attendant
prompts provide a list of options so your callers can:
receive information
leave messages
be connected to an operator
The Automated Attendant feature provides your callers with commands to use
each of these options. The callers press the key on the dial pad
associated with the option they want to activate.
Example of Automated Attendant
The following example explains how to set up the mailboxes and greetings to
use the automated attendant.
Joe's Bistro has some customers who prefer to use English and some who
prefer to use Italian. For this reason, Joe has decided to change his
automated attendant to include both languages.
The first thing Joe did was subscribe to his telephone company to get
Distinctive Ringing service. This gives him one telephone number for his
English customers and one for his Italian customers.
Next, Joe recorded his General Mailbox Greeting:
"Thank you for calling Joe's Bistro. For today's lunch specials, press 1;
for our business hours, press 2; to leave a message, press 3; to speak to
Joe, press 4.
Then Joe recorded his Special Mailbox Greeting to take advantage of his
Distinctive Ring feature. This greeting is in Italian and tells the
customers to press 5 for lunch specials, 6 for business hours, 7 to leave
a message and 8 to speak to Joe.
Joe then set up his mailboxes as shown in this table.
Mailbox # Mailbox Type Greeting
1 Announce "The special for today is corned beef on rye."
2 Announce "Our business hours are 7:00 am to 9:00 pm on
weekdays and 11:00 am to 11:30 pm on Saturdays."
3 Normal "Please leave a message after the tone and I
will get back to you as soon as possible."
4 Ring Through The caller will hear a tone and the telephone
will ring to let Joe know that someone would
rather speak to him than leave a message. If
Joe does not answer this call, the following
message is played: "I'm sorry, but I cannot
answer the phone right now. Please leave a
message after the tone and I will get back to
you as soon as possible."
5 Announce Same as mailbox 1, but greeting is in Italian.
6 Announce Same as mailbox 2, but greeting is in Italian.
7 Normal Same as mailbox 3, but greeting is in Italian.
8 Ring Through Same as mailbox 4, but greeting is in Italian.
Enabling or disabling the Automated Attendant feature is done through the
Set Options list.
To enable or disable the Automated Attendant:
1. Press the Set Options key.
2. Press up or down arrows to scroll to the number 19 or press 19 to go
directly to the item.
3. Press * to enable or disable the Automated Attendant.
When Automated Attendant is enabled all calls are answered by either your
General, Special, or Private Greetings. If your caller doesn't press any
of the dial pad keys after the greeting has played, the greeting will play
a second time and the caller is given the opportunity to leave a message.
The Automated Attendant default is off.
Remote Notification
You can program the Meridian 9516 to call you at a different telephone
number when there is a new message for you.
If the Remote Notification call is not answered, the Meridian 9516 will
attempt to call you four more times. The Remote Notification default is
off.
To enable or disable remote notification:
1. Press the Set Options key.
2. Press up or down arrows to scroll to number 17 or press 17 to go
directly to the item.
3. Press * to enable or disable remote notification.
To set the remote notification number:
1. Press the Set Options key.
2. Press up or down arrows to scroll to number 18 or press 18 to go
directly to the item.
3. Press *.
4. Using the dial pad enter the remote notification number.
5. Press Save.
Note: You should enable the Remote Notification feature from the number
you want to be contacted at to avoid missing messages.
The Meridian 9516 audibly alerts the remote location to remind them that
the Remote Notification feature is still enabled. Remote Notification can
be disabled by the remote location by pressing #.
For example:
If someone comes to visit you and gives your telephone number as the
Remote Notification number and forgets to disable it before leaving, you
can disable Remote Notification by pressing #.
If you have set up your Meridian 9516 to call a paging system you must
insert a pause between the pager number and the number to be paged.
Pressing Hold inserts a three second pause between the two numbers.
Depending on the type of paging service, multiple pauses may have to be
inserted.
For example:
If the pager number is 222-1234, and the number to be paged 222-5678:
Dial 222-1234, press Hold Hold 222-5678.
Remote Access
You can access the Meridian 9516 from another telephone number to retrieve
your messages and/or call log information.
Call your Meridian 9516 and listen to the greeting. During the greeting
press *. The Meridian 9516 prompts you to enter your password. Using the
dial pad, enter your four digit password. After you have entered the
correct password, the main menu prompts you to press a dial pad key to
select the option you want. Select the option and follow the voice prompt.
For example:
Press 1 for Callers:
You can listen, delete, replay, play time/date for new or old messages or
calls in your Caller's List.
Press 2 for Directory:
You can listen to names and numbers that you have entered in your Directory
or change your personalized greeting.
Press 3 for Greetings:
You can listen to or change the General, Special, Private or Mailbox
greeting that you have recorded.
Note: You cannot access individual mailboxes remotely.
Press 4 for Options:
You can turn the answering machine on or off, enable or disable the toll
saver, turn Remote Notification on or off, enter your Remote Notification
number.
Press 5 to record a memo.
You set your password for remote access through the Set Options list.
To set your password:
1. Press the Set Options key.
2. Press up or down arrows to scroll to number 12 or press 12 to go
directly to the item.
3. Press *.
4. Using the dial pad enter your four digit password.
5. Press Save.
Note: The Meridian 9516 comes with the password set at 2222. We recommend
that you change your password when you are personalizing your
telephone.
To listen to your messages remotely:
1. Dial the telephone number of the remote Meridian 9516.
2. While the greeting is playing, press *.
3. Enter your password.
4. Press 1 for Callers and listen to the prompts.
Remote Access Main Menu
Callers Directory Greetings List Options List Record a Memo
* Main * Main * Main Menu * Main Menu Record at Tone
Menu Menu # To End
8 Hear General 8 Answer On/Off
8 First 8 Hear
Call First 1 Replay 4 Change
5 Previous Item
1 Replay 1 Replay 4 Change 8 Next Item
Record at * Main Menu
Tone
2 Make 4 Record # To End 8 Toll Saver
New Personal 4 Change
Greeting 5 Previous 5 Previous Item
4 Delete # To End 8 Next Item
8 Next Greeting * Main Menu
5 Previous 5 Previous
* Main Menu 8 Remote Notif.
8 Next 6 Play 4 Change
Call 5 Previous Item
8 Next Item
# Call 8 Hear * Main Menu
Stamp Next
8 Remote Notif. #
* Main * Main 1 Hear Number
Menu Menu 4 Change
5 Previous Item
6 Next Item
* Main Menu
Attention: When *=ON appears on the display, the feature is OFF. Press *
to turn the feature ON. When *=OFF appears on the display the
feature is ON. Press * to turn the feature OFF.
(km-04/29/1997)
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