ET-539 25-Channel Cordless Phone with Lighted Keypad
(430-1039)                 Troubleshooting            Faxback Doc. # 39199

We do not expect you to have any problems with your telephone, but if you
do, the following suggestions might help. If you still have problems, check
other phones on the same line to see if they work properly.  If they do and
the problem does not seem to be with your phone service, take your phone to
your local Radio Shack store for assistance.

Problem:  The handset does not work.

Solutions:  Move the handset closer to the base.

            Fully extend the handset's and base's antennas vertically.

            Be sure POWER is set to ON.

            Be sure the phone line cord and AC adapter are correctly and
            securely connected.

            Be sure the battery in charged.

            Return the handset to the base for 5 seconds, then try again.

Problem:  Volume drops or you hear unusual sounds

Solution:  Someone has picked up another phone on the same line.  Hang up
           the other phone.

Problem:  Call is noisy.

Solutions:  Press CH to switch to another channel.

            Do not mount the base near appliances or large metal objects.

            Hang up and redial the number.

            Keep the handset away from interference sources such as com-
            puters, remote control toys, wireless microphones, wireless
            alarm systems, wireless intercoms and room monitors. Fluores-
            cent lights and electrical appliances.  If the interference is
            severe, tun off the interfering device.

Problem:  The handset's range decreases.

Solutions:  Fully extend the handset's and base's antenna vertically.

            Be sure the antenna is not touching a metal surface.

            Return the handset to the base and recharge the battery.

Problem:  Receiver sound flutters or fades.

Solutions:  Move handset closer to the base.

            Fully extend the handset's and base's antennas vertically.

            Be sure the battery is charged.

Problem:  Can make calls, but telephone does not ring.

Solution:  The telephone company might be using unusual ringing methods.
           Your telephone is designed for standard straight line bridged
           ringing.

Problem:  Can receive calls, but cannot make calls.

Solution:  Set the TONE/PULSE switch correctly for the type of service you
           have.

Problem:  You cannot answer/make a call and the handset sounds an error tone
          when you lift it from the base or press TALK.

Solution:  The phone might be receiving interference from another RF signal
           or, if the handset is away from the base during a long period of
           AC power failure, the phone might lose its security access pro-
           tection code.  Return the handset to the base for a few seconds.


(EB 4/28/97)

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