ET-542 All Weather 25-Channel Cordless Phone
(430-1042)                   Troubleshooting          Faxback Doc. # 39066

We do not expect you to have any problems with your telephone, but if you
do, the following suggestions might help. If you still have problems, check
other phones on the same line to see if they work properly.  If they do and
the problem does not seem to be with your phone service, take your phone to
your local Radio Shack store for assistance.

Problem:  The handset does not work.

Solutions:  Move the handset closer to the base.

            Place the bas's antenna in a vertical position.

            Be sure the phone line cord and AC adapter are correctly and
            securely connected.

            Be sure the battery is properly installed and securely connec-
            ted.

            Be sure the battery is charged.

            Return the handset to the base for 5 seconds, then try again.

Problem:  Volume drops or you hear unusual sounds.

Solution:  Someone has picked up another phone on the same line.  Hang up
           the other phone.

Problem:  Call is noisy.

Solutions:  Press CH to switch to another channel.

            Do not install the base near appliances or large metal objects.

            Hang up and redial the number.

            Keep the handset away from interference sources such as com-
            puters, remote control toys, wireless microphones, wireless
            alarm systems, wireless intercoms and room monitors, fluorescent
            lights, and electrical appliances. If the interference is
            severe, turn off the interfering device.

Problem:  The handset's range decreases.

Solutions:  Place the base's antenna in a vertical position.

            Return the handset to the base and recharge the battery.

Problem:  Receiver sound flutters or fades.

Solutions:  Move the handset closer to the base.

            Place the base's antenna in a vertical position.

            Be sure the battery is charge.

Problem:  Can make calls, but telephone does not ring.

Solutions:  The handset's ringer might be off. Press and hold RINGER ON/OFF
            for about 2 seconds until a short beep sounds.  (see "Turning
            On/Off the Ringer" on Faxback Doc. # 39063).

            The telephone company might be using unusual ringing methods.
            Your telephone is designed for standard straight line bridged
            ringing.

Problem:  Can receive calls, but cannot make calls.

Solution:  Set TONE/PULSE for the type of service you have.

Problem:  You cannot answer/make a call and the handset sounds an error tone
          when you lift it from the base or press TALK.

Solution:  The phone might be receiving interference from another RF signal;
           or, if the handset is away from the base during a long period of
           AC power failure, the phone might lose its security access pro-
           tection code. Return the handset to the base for 5 seconds, then
           try again.


(EB 4/22/97)

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