Meridian 9516 Digital Caller ID Answer Phone
(430-5801)                 Troubleshooting            Faxback Doc. # 38933


Helpful Hints

The display is in the alternate language.
You can change to the other language by pressing the Set Options key, then
press 01 and press *.

The cursor does not move when saving in the Directory.
The number or name is too long.  Numbers can be no longer than 24 digits
and names can be no longer than 16 characters.

You cannot save a Directory number into a memory key.
You cannot save Directory items into memory keys.  Once you are in the
Directory, Save can only add an item to the Directory.

Callers are not identified on the display.
Let the telephone ring at least twice before answering.  If that does not
work, you may not have calling line identification service.  To subscribe,
contact your local telephone company.

The Callers List is empty.
Until you subscribe to calling line identification service, your telephone
does not record incoming calls.

Handsfree isn't working.
Make sure the Headset option is disabled when not using your headset.

You cannot hear a caller or be heard.
Make sure the handset cord is inserted securely into the jack and make sure
the receiver volume is high enough.

The caller is hearing the greeting twice before being able to leave a 
message.
Make sure the Auto Attendant option is of.

The power is out and the display is blank.
Meridian 9516 still operates as a regular telephone during a power failure.
You can dial using the dial pad and you can receive calls, but the answering
machine, other keys or the display do not operate until the power is
restored.

The display works but you can't hear dial tone.
Your telephone lines may be wired differently from the telephone jack.  To
have a service person correct the wiring, contact your local telephone
company or Telecom manager.

The telephone wobbles.
Check that the handset cord is placed in the channel between the stand and
the telephone. 

You cannot program a memory key.
Some of the memory keys may be factory programmed.  These keys are locked
and cannot be erased or reprogrammed.

(km-04/29/1997)

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