Meridian 9516 Digital Caller ID Answer Phone
(430-5801) Operation II Faxback Doc. # 38931
Directory
The Meridian 9516 keeps the numbers and names of your business associates,
clients, contacts, and friends at your fingertips. The Meridian 9516
allows you to store up to 75 entries in alphabetical order so that you can
dial numbers directly from the Directory.
The Directory orders the names by the first character. If you want your
Directory sorted by the last name, enter the last name first. If you do
not enter a name, the item is sorted by telephone number. The Directory
items with only a telephone number are at the beginning of the Directory.
The Directory is also used to assign Personalized Greetings, Mailbox
Greetings and Call Announcements (Voice Tags) to people.
A greeting is the message that callers hear when they are leaving a message
on the Meridian 9516. The greetings can be personalized for a particular
person or group of people stored in your Directory.
A mailbox is a storage place for messages. The Meridian 9516 has 12
mailboxes. When someone calls and there is a match to a Directory item,
the call is automatically routed to the assigned mailbox.
A Call Announcement (Voice Tag) can be recorded for each person that you
have entered into your Directory. This announcement is played through the
handsfree speaker of the Meridian 9516 when that person calls. You use
the Call Announce (Voice Tag) feature to identify who is calling without
looking at the telephone display.
Personalized Greetings
You can record a personal greeting for each number (up to 75) that you have
entered in the Directory. When the call is received and the number is
matched to a name in the Directory, the caller will hear a personal
greeting.
For example, if someone named Peter calls, the message could be:
"Hi Peter. The time for the dinner meeting tonight is now 7:30 pm instead
of 6:30 pm."
Note: If you assign a personal greeting to someone who is already assigned
to a mailbox, that person will only hear the Personal Greeting.
To record a personalized greeting:
1. Press Directory.
2. Press the up or down arrows to find the name you want to press the first
letter of the name using the dial pad.
3. Press Record.
4. Lift handset and press Record.
5. Record your personalized greeting.
6. Press Save to end your recording.
7. Press Rls.
To listen to a personalized greeting:
1. Press Directory.
2. Press the up or down arrows to find your greeting.
3. Press Play.
4. Press Rls.
To change a personalized greeting:
1. Press Directory.
2. Press the up or down arrows to find the greeting you want to change.
3. Press Record.
4. Lift the handset and press Record again.
5. Re-record your greeting.
6. Press Save to end your recording.
7. Press Rls.
To delete a personalized greeting:
1. Press Directory.
2. Press the up or down arrows to find the name you want to press the first
letter of the name using the dial pad.
3. Press Play.
4. While the personalized greeting is playing, press Delete twice.
5. Press Rls.
Call Announce (Voice Tag)
You can record a brief announcement associated with an entry in the
Directory. See "Creating a New Directory Entry" for more information on
Directory entries. Generally this announcement is the name of a person
matching the entry. When an incoming number matches a name or number in
the Directory, the Call Announcement (Voice Tag) is played through the
Meridian 9516 speaker.
To record a name for Call Announce (Voice Tag):
1. Press Directory.
2. Press the up or down arrows to scroll the name or use the dial pad to
enter the name.
3. Press the left arrow to begin editing.
4. Press Save three times.
5. Lift the handset and press Record.
6. Record the announcement.
7. Press Save twice.
8. Press Rls.
Note: If you have adjusted your speaker volume, your Call Announcement
(Voice Tag) will be played through the speaker at the same
volume.
Call Announce (Voice Tag) Options
There are three different choices under the Call Announce (Voice Tag)
option.
No Announce: When you choose No Announce, nothing is played through the
Meridian 9516 speaker after the first ring.
To enable No Announce:
1. Press the Set Options key.
2. Use the up and down arrows to scroll to Call Announce (Voice Tag) or
press 15 to go directly to the item.
3. Press * to change.
4. Press # for No Announce.
Name Only: When you choose Name Only, the Meridian 9516 announces the
name through the handsfree speaker, if you have recorded a
Call Announcement (Voice Tag) for that person in your
Directory.
To enable Name Only:
1. Press the Set Options key.
2. Use the up and down arrows to scroll to Call Announce or press 15 to go
directly to the item.
3. Press * to change.
4. Press arrow down once to go to Name Only.
5. Press # for Name Only.
For example: If someone in your directory named Linda calls and the
incoming telephone number matches the telephone number in
the Directory, the Meridian 9516 plays your Call Announcement
(Voice Tag) after the first ring: "Linda calling"
If there is no Call Announcement (Voice Tag) attached to the name in your
Directory, only the number is shown on the display and there is no Call
Announcement (Voice Tag). The Name Only option is enable by default.
Name and Number:
If there is a name match then Name and Number acts the same way as Name
Only. If there is no name match made with a Directory entry, only the
calling number is played through the Meridian 9516 speaker.
To enable Name and Number:
1. Press the Set Options key.
2. Use the up or down arrows to scroll to number 15 or press 15 to go
directly to the item.
3. Press * to change.
4. Press down arrow twice to go to Name and Number.
5. Press # for Name and Number.
For example: If the incoming number is 291-7468, the Meridian 9516 plays
"291-7468" after the first ring.
Creating a New Directory Entry
To save a new number:
1. Press Save.
2. Press Directory.
3. Enter the number using the dial pad.
4. Press Save. Only the number is stored at this point.
5. If you do not want a name, go to step 6. To enter a name, use the
dial pad.
6. Press Save.
7. Select the mailbox number you want to assign to this person. If you
do not select a mailbox, the General Mailbox is assigned.
8. Press Save.
9. Lift the handset and press Record to record a Call Announcement (Voice
Tag).
Note: If you do not want to record a Call Announce message, go to
step 11.
10. Record your Call Announcement (Voice Tag) after the tone.
11. Press Save.
12. Press Play to review your recording.
13. Press Save to end your recording.
14. Press Rls.
Entering Names
To program a name, find the dial pad key that has the first character of
the name. Keep watching the display as you press the key until that
character appears on the display. Press a different dial pad key for the
next character. If the next character is on the same key, press arrow
right to move to the next space. Pressing Hold shifts the characters
between upper and lower case.
For example: to enter the name Ruth, press these keys:
7 7 7, 8 8, arrow right, 8, 4 4
If you wish to change a digit or letter after you have entered it, press
arrow left to erase it.
1 , - ' & . ( ) 1 2 A B C 2 3 D E F 3
4 G H I 4 5 J K L 5 6 M N O 6
7 P Q R S 7 8 T U V 8 9 W X Y Z 9
* * 0 0 # #
To backspace and erase a mistake, press arrow left. To insert a space,
press arrow right.
To save a displayed number:
1. Ensure that a number appears on the display. For example, make a call
using the dial pad, or use the Redial List, the Callers List, or a
memory key.
Note: If you are saving a number during a call, pressing Rls will drop
the call.
2. Press Save.
3. Press Directory. If the name is displayed with the number, both are
now saved in the Directory.
4. If no name is displayed you are prompted to enter one. If you do not
want a name, go to step 5. To enter a name, use the dial pad.
5. Press Save.
6. Select the mailbox number you want to assign to this person. If you do
not select a mailbox, the General Mailbox is assigned.
7. Press Save.
8. Lift the handset and press Record to record a Call Announcement (Voice
Tag). Note: If you do not want to record a Call Announcement (Voice
Tag) go to step 10.
9. Record your Call Announcement (Voice Tag) after the tone.
10. Press Save.
11. Press Play to review your recording.
12. Press Save to end your recording.
13. Press Rls.
Note: If you want to save a displayed long distance number to the
Directory, you may have to add digits. Using the dial pad, press 1
and the area code if necessary.
Finding items in the Directory
To find items in the Directory:
1. To see the Directory heading, press Directory.
2. To see the listings that start with a particular letter, press the
appropriate dial pad key. To see the other listings under that letter,
press down arrow. (For example: 5 takes you to the first "J" listing,
then down arrow takes you to the next "J" listing. 5 5 takes you to
the first "K" listing).
OR
To move down and up the list, press up or down arrows. If you want to
scroll steadily, press and hold up or down arrows. To view which
mailbox you have assigned someone or to listen to a greeting you have
recorded for someone, press arrow right.
3. To leave the Directory at any time, press Directory or Rls.
Note: If you are on a call while you are viewing the Directory,
pressing Rls also drops the call.
Making a call from the Directory
To make a call from the Directory:
1. Press Directory.
2. Press up or down arrows or use the dial pad to find the number you
want to dial.
3. Lift the handset or press either Handsfree Mute or Dial.
4. To end the call, hang up the handset or press Rls.
Editing in the Directory
To edit a Directory entry:
1. Press Directory.
2. Press up or down arrows to find the item you want to edit.
3. To begin editing, press arrow left.
4. To backspace and erase digits, press arrow left. To add digits, use
the dial pad.
5. Press Save.
6. If you do not want to change the name, go to step 7. To change the
name, use arrow left and the dial pad.
Note: If you edit the wrong item or want to quit without saving
changes, press Directory or Rls.
7. Press Save.
8. Select the mailbox number you want to assign to this person. If you do
not select a mailbox, the General Mailbox is assigned.
9. Press Save.
10. Lift the handset and press Record to record a Call Announcement (Voice
Tag). Note: If you do not want to record a Call Announcement (Voice
Tag) go to step 12.
11. Record your Call Announcement (Voice Tag) after the tone.
12. Press Save.
13. Press Play to review your recording.
14. Press Save to end your recording.
15. Press Rls.
Deleting items from the Directory
To delete individual items:
1. Press Directory.
2. Press up or down arrows to find the item you want to delete.
3. Press Delete twice. You are still in the Directory.
4. Press Rls or Directory to exit the Directory at any time.
To delete all items:
1. Press Directory.
2. Press Delete.
3. Press Delete again to confirm deletion of the entire Directory.
4. Press Rls.
Mailboxes
The Meridian 9516 is equipped with 12 mailboxes for individual message
storage.
The Meridian 9516 uses CLID display information to send the incoming calls
to different mailboxes automatically. When an incoming number matches an
entry in the Directory, the call is routed to the assigned mailbox. If
there is no match to a Directory entry, the calls are routed to the
General mailbox.
When an incoming call is routed to a mailbox, that caller hears the
greeting recorded for that mailbox. This greeting is called a mailbox
greeting. You can record a different mailbox greeting for each of the
mailboxes. If you do not record a greeting for a particular mailbox, the
greeting recorded for the General mailbox is used.
There are three classes of mailboxes:
Normal - The Meridian 9516 plays the mailbox greeting and then the callers
are given an opportunity to leave their message.
Announce Only - A mailbox greeting is played to the caller, but the caller
is not given an opportunity to leave a message. This type
of mailbox provides information to the caller (for example,
a greeting that states hours the business is open).
Ring Through - The callers hear a tone indicating that they are on hold,
but the Meridian 9516 rings to let you know someone is in
that mailbox. If you do not answer after three rings, the
mailbox greeting is played. The Meridian 9516 prompts the
caller that no one is available to take their call and to
leave a message. This type of mailbox is used only with the
Automated Attendant feature.
All mailboxes default to the Normal class. To change the class of the
mailbox, you must use the editing function below.
Editing the mailbox name and class:
1. Press Greetings.
2. Press up or down arrows to find the mailbox or use the dial pad to
enter the mailbox number.
3. Press arrow left to start editing the mailbox.
4. Use the dial pad to enter the name of the mailbox.
5. Press Save.
6. Choose the mailbox class. Press Save for a Normal mailbox, press 1 for
an Announce Only mailbox, or press 2 for a Ring Through mailbox.
Mailbox Greetings
Each of the 12 mailboxes on the Meridian 9516 can have a specific greeting
assigned to it. These greetings are called Mailbox greetings.
Mailbox greetings allow you to assign a greeting to a caller or to a group
of callers. The caller's telephone number must match one of the numbers in
the Directory and be assigned to a mailbox. When a call is received from
callers assigned to a mailbox, they will hear their specific greeting.
For example, if any of the people on your baseball team called, once the
Meridian 9516 answers the call it plays:
"Hi team, the baseball practice has been rescheduled to Friday. Leave me
a message to let me know if you can still attend."
The Meridian 9516 has a factory recorded greeting. This greeting is used
for all of the mailboxes until you record a greeting for the mailbox. If
you record a greeting for the General Mailbox, this greeting will be played
instead of the factory greeting. You assign your mailbox greeting through
the Greeting list.
Sometimes callers choose not to listen to your greeting before recording
a message. They can press # to skip your greeting and leave their message
immediately.
To record your greeting:
1. Press Greetings.
2. Press up and down arrows to find the greeting you want to record.
3. Press Record.
4. Lift the handset and press Record again.
5. Record your greeting.
6. Press Save to end your recording.
7. Press Rls.
To listen to your greeting:
1. Press Greetings.
2. Press up and down arrows to find your greeting.
3. Press Play.
4. Press Rls.
To change your greeting:
1. Press Greetings.
2. Press up and down arrows to find the greeting you want to change.
3. Press Record.
4. Lift the handset and press Record again.
5. Re-record your greeting.
6. Press Save to end your recording.
7. Press Rls.
To delete your greetings:
1. Press Greetings.
2. Press up and down arrows to find the greeting you want to delete.
3. Press delete.
4. Press delete again to confirm deletion of your greeting.
5. Press Rls.
Assigning people to a Mailbox
A person's telephone number must be entered into the Directory before you
can assign that person to a mailbox.
You can assign a mailbox to a group of family members or colleagues. Every
person in this group will hear the same greeting. Also, only messages left
by this group are stored in this mailbox.
To assign people to a mailbox:
1. Press Directory.
2. Press up or down arrows to find the person you are assigning to the
mailbox.
3. Press arrow left to begin editing.
4. Press Save twice.
5. Use the dial pad to enter the mailbox number.
6. Press Save twice to end.
7. Press Rls.
Follow steps 2 through 6 until you have all the people you want assigned to
the mailbox.
Callers who do not appear in the Directory can also be directed to a
mailbox. For callers to leave a message in a specific mailbox, they must
enter the mailbox number before they record their message. For this to
work properly you must inform the caller which number to press to get the
right mailbox.
For example, you may have three people who share the Meridian 9516 and they
want to have their messages stored in separate mailboxes.
"Hello, we are unable to take your call right now. To leave a message for
Bob, press 1; to leave a message for John, press 2; to leave a message for
Adam, press 3."
Callers List
Using the Callers List
The Meridian 9516 stores up to 75 calls and messages in the Callers List.
Your telephone logs the number (and name if available) of the caller, when
they last called, the number of times they tried to reach you and if they
left a message.
When you have a new message x New messages (arrow right) appears on the
display.
If the telephone number of the incoming call matches a number that you have
programmed with a name in a memory key or the Directory, the Callers List
shows the name first and then the number.
You can choose to log all of your incoming calls in the Callers List or
only the unanswered calls.
To find items in the Callers List:
1. To see the Callers List heading, press Callers.
2. To see the first new caller in the list, press arrow down twice. To
move down and up the list, press up or down arrows. To view the area
code or the rest of the number whenever the arrow is on the display,
press arrow right. To cycle through the name and number screens, press
arrow left or right. Note: You can move up and down the list in the
name or number screens.
3. To leave the Callers List at any time, press Callers or Rls.
Note: If you are on a call while viewing the Callers List, pressing
Rls also drops the call.
Making a call from the Callers List
To dial a number in the Callers List:
1. Press Callers.
2. Use up or down arrows to find the number you want to dial.
3. Lift the handset or press either Handsfree Mute or Dial.
4. To end the call, hang up the handset or press Rls.
Note: When you finish the call, the display returns to the Callers
List.
If you call a number from the Callers List and you do not get connected,
you may have to edit the number (for example, the number may be long
distance and you may have to add "1").
Editing in the Callers List
To edit a number in the Callers List:
1. Press Callers.
2. Use the up or down arrow to find the item you want to edit.
3. To see the number if you are looking at the name, press arrow right.
Press # to begin editing.
Note: This may be required if you have tried to dial the number and
there is no connection.
4. To add digits, use the dial pad. To erase one digit to the right of
the cursor, press arrow right. To erase one digit to the left of the
cursor, press arrow left. Caution: The Callers List does not save
changes. If you plan to call the number again, copy it to the
Directory or a memory key.
5. To dial the edited number, lift the handset or press either Handsfree
Mute or Dial.
To have the Callers List show local numbers without the area code and
internal numbers as extensions.
To dial back a long distance number in the Callers List:
1. Press Callers.
2. Use up or down arrows to find the item you want to edit.
3. To see the number if you are looking at the name, press arrow right.
Note: This may be required if you have tried to dial the number and
there is no connection.
4. Using the dial pad, press 1 and the area code if necessary.
5. To dial the edited number, lift the handset or press either Handsfree
Mute or Dial.
6. If you want to save the number to the directory, press Save.
To listen to messages in the Callers List:
1. Press Callers.
2. Use up or down arrows to find the message you want to hear.
3. Press Play.
4. Press Rls when you have finished listening to the message.
To make the message new in the Callers List:
1. Press Callers.
2. Use up or down arrows to find the message that you want to make new.
3. Press *. The indicator light begins flashing and x New messages (arrow
right) appears on the display indicating a new message.
Saving displayed numbers from the Callers List
To copy a number from the Callers List to the Directory or to a memory key:
1. Press Callers.
2. Use up or down arrows to find the item you want to copy.
3. Press Save.
4. Press Directory or the memory key where you want to store the number.
5. If no name is displayed, you are prompted to enter one. To enter a
name, use the dial pad. If you do not want to enter a name, go to
Step 7.
6. Press Save.
7. Use the dial pad to enter a mailbox number.
8. Press Save.
9. Lift the handset and press Record to record the name.
10. Record the name.
11. Press Save.
12. Press Play to review the recording.
13. Press Save. Note: Omit steps 7 through 12 if you do not want to
assign a mailbox or record a name from the Callers List.
14. To leave the Callers List at any time, press Callers or Rls.
Deleting items from the Callers List
To delete an item in the Callers List:
1. Press Callers.
2. Use up or down arrows to find the item you want to delete.
3. Press Delete. You are still in the Callers List.
4. Press Delete again.
5. To leave the Callers List at any time, press Callers or Rls.
To delete all items in the Callers List:
1. Press Callers.
2. Press arrow down once.
3. Press Delete.
4. Press Delete again to confirm deletion of the entire Callers List.
5. Press Rls.
Changing the Callers List
The Callers List records up to 75 incoming calls. You can program the
Meridian 9516 to record unanswered calls or all incoming calls. The
Callers List option default is all.
To change the Callers List:
1. Press the Set Options key.
2. Use the up or down arrows to scroll to number eight or press 08 to go
directly to the item.
3. Press * and follow the instructions on the display to change the
Callers List.
(km-04/29/1997)
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