ET-598 25-Channel 2-Line Dual-Keypad Cordless Speakerphone
(430-0698)                 Troubleshooting            Faxback Doc. # 37819


We do not expect you to have any problems with your phone, but if you do,
the following suggestions might help.

Problem                       Suggestion

Low volume or                 Someone has picked up another phone on
unusual sounds.               the same line.  Hang up the other phone.

Severe noise                  Keep the handset and base away from
interference.                 computers, remote controls toys, wireless
                              microphones, alarm systems, intercoms,
                              room monitors, fluorescent lights, and
                              electrical appliances.

                              Press CH to change the channel.

                              Move to another location or turn off the
                              source of interference.

The phone cannot be           Fully extend the base's antenna in a
operated at a useful          vertical position.
distance from the base
because the signal            Be sure neither antenna is touching a
becomes weak or noisy         metal surface.
(handset's range has
decreased).                   Return the handset to the base to recharge
                              the battery pack.

The phone does not work       Be sure the base's phone line cord and AC
or works poorly.              adapter are correctly and securely
                              connected, and the battery pack is connected
                              and charged.

The handset battery pack      Check the charging contracts on the handset
does not change.              and base.  If they are dirty, clean them
                              with a pencil eraser.

                              Be sure the battery pack is connected
                              correctly.

                              Replace the battery.

Handset does not ring or      Lift the base's antenna to a fully
receive a page.               vertical position.

                              Move the handset closer to the base.

                              Move the handset and base away from other
                              electrical devices.

                              Return the handset to the base to recharge
                              the battery pack.

The handset stops working     Fully extend the base's antenna, and place
or works poorly during a      it in a vertical position.
call.
                              Move the handset closer to the base.

                              Be sure the handset's battery pack is
                              charged.  (If the battery power is too low,
                              it does not have enough power to light the
                              BATT LOW indicator.)

                              If the base loses power while the handset is
                              off of it, the security access-protection
                              code might change.  Restore power to the
                              base, the place the handset back on the
                              base and leave it there for a few seconds.

The call is too noisy.        Change channels, or hang up and redial
                              the number.

If you still have problems, disconnect the phone.  If other phones on the
same line work properly, the fault is in this phone or its installation.
If you cannot find the problem, take your phone to your local Radio Shack
for assistance.

(br/km-02/05/1997)

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