2 Line Cordless Phone w/3 Way Conference Calling
(430-0696)                 Troubleshooting            Faxback Doc. # 37730


We do not expect you to have any problems with your phone, but if you do,
the following suggestions might help.

Problem                          Suggestion

Low volume or unusual sounds.    Someone has picked up another phone on
                                 the same line.  Hang up the other phone.

Severe noise interference.           Press CH to change the channel.

                                     Keep the handset away from computers,
                                     remote control toys, wireless
                                     microphones alarm systems, intercoms,
                                     room monitors, fluorescent lights,
                                     and electrical appliances

                                     Move to another location or turn off
                                     the source of interference.

The phone cannot be operated         Fully extend the base's antenna in
at a useful distance from the        a vertical position.
base because the signal becomes
weak or noisy (handset's range       Be sure neither antenna is touching a
has decreased).                      metal surface.

                                     Return the handset to the base to
                                     recharge the battery.

The phone does not work or       Be sure the base's phone line cord and AC
works poorly.                    adapter are correctly and securely
                                 connected, and the battery is connected
                                 and charged.

The handset battery does             Check the charging contacts on the
not charge.                          handset and base.  If they are dirty,
                                     clean them with a pencil eraser.

                                     Be sure the battery is connected
                                     correctly.

Handset does not ring                Return the handset to the base to
or receive a page.                   recharge the battery pack.

                                     Lift the base's antenna to a fully
                                     vertical position.

                                     Move the handset closer to the base.

                                     Move the base away from other
                                     electrical devices.

The handset stops working            Move the handset closer to the base.
or works poorly during a call.
                                     Fully extend the base's antenna, and
                                     place it in a vertical position.

                                     Be sure the handset's battery is
                                     charged.  (if the battery power is
                                     too low, it does not have enough
                                     power to light the BATT LOW
                                     indicator.)

                                     If the base loses power while the
                                     handset is off of it, the security
                                     access-protection code might change.
                                     Restore power to the base, then place
                                     the handset back on the base.  The
                                     CHARGE indicator lights, indicating
                                     that the code is set again.

The call is too noisy.           Change channels, or hang up and redial
                                 the number.

If you still have problems, disconnect the phone.  If other phones on the
same line work properly, the fault is in this phone or its installation.
If you cannot find the problem, take your phone to your local Radio Shack
store for assistance.

(br/km-02/03/1997)

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