ET-536/10-Channel Cordless Telephone with 10-Number Memory
(430-1036)                 Troubleshooting            Faxback Doc. #  37014

We do not expect you to have any problems with your phone, but if you do,
the following suggestions might help.

Problem                           Suggestion

Low volume or unusual sounds.     Someone has picked up another phone on
                                  the same line.  Hang up the other phone.

Severe noise interference.        Press CH to change the channel.

                                  Keep the handset away from computers,
                                  remote control toys, wireless microphones,
                                  alarm systems, intercoms, room monitors,
                                  fluorescent lights, and electrical
                                  appliances.

                                  Move to another location or turn off the
                                  source of interference.

The phone cannot be operated      Fully extend the base's antenna in a 
at a useful distance from the     vertical position.
base because the signal becomes   
weak or noisy (handset's range    Be sure neither antenna is touching a
has decreased).                   metal surface.

                                  Return the handset to the cradle, and
                                  recharge the battery.

The phone does not work or        Be sure the base's phone line cord and
works poorly.                     AC adapter are correctly and securely
                                  connected, and the battery is charged.

The handset battery does not      Check the charging contacts on the hand-
charge.                           set and base. If they are dirty, clean 
                                  them with a pencil eraser.

                                  Be sure the battery is connected correct-
                                  ly.

Handset doesn't ring or           The battery pack might be weak. Charge 
receive a page.                   the battery.

                                  Extend the base's antenna vertically.

                                  Move the handset closer to the base.

                                  Move the base away from other electrical
                                  devices and sources of noise.

The handset stops working         Move the handset closer to the base.
or works poorly during a call.   
                                  Fully extend the base's antenna, and
                                  place it in a vertical position.

                                  Make sure the charging contacts on the
                                  handset and base are clean.

                                  Be sure the handset's battery is charged.
                                  (If the battery power is too low, it does
                                  not have enough power to light the BATT
                                  LOW indicator.)

                                  If the base loses power while the hand-
                                  set is off of it, the security access-
                                  protection code might change. Restore
                                  power to the base, then place the handset
                                  back on the base.  The CHARGE indicator
                                  lights, indicating that the code is set
                                  again.
 
The call is too noisy.            Change channels or hang up and redial the
                                  number. 

If you still have problems, disconnect the phone.  If other phones on the
same line work properly, the fault is in this phone or its installation. 
If you cannot find the problem, take your phone to your local Radio Shack
store for assistance.


(YO/EB 11/7/96)

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