ET-538 25 Channel Cordless Telephone With 9-Number Memory
(430-1038)                 Troubleshooting            Faxback Doc. # 35046

We do not expect you to have any problems with your phone, but if you do,
the following guidelines might help.  If you still have problems, check
other phones on the same line to see if they work properly.  If they do and
the problem does not seem to be with your phone service, take the phone to
your local Radio Shack store for assistance.

If someone picks up another phone on the same line, the volume level might
drop or you might hear unusual sounds.  If this happens, hang up the other
phone.

If your phone does not work or works poorly, check the connection to the
phoneline.  If a call is too noisy, change the channel using the procedure
shown in "Changing Channels."  If the call does not improve, hang up and
redial the number.

If interference is severe, try the following:

  If you receive interference from another cordless phone, select another
  channel.

  Keep the handset away from interference sources such as computers, remote
  controlled toys, wireless microphones, wireless alarm systems, wireless
  intercoms and room monitors, fluorescent lights, and electrical appli-
  ances.  If the interference is severe, turn off the interfering device.

If the range decreases, try the following:

  Position the base's antenna vertically.

  Return the handset to the base and recharge the battery.

  Be sure neither the base or the handset antenna is touching a metal sur-
  face.

If the phone does not work, try the following:

  Move the handset closer to the base.

  Be sure the modular cord and AC adapter are correctly and securely connec-
  ted.

  Be sure the battery is charged.  (If the battery is too low, the phone
  does not work.)

  With the handset turned on, return the handset to the base for 10 seconds.
  This resets the security access protection code.

If the phone does not work after the TALK indicator flashes several times
and the phone beeps when you press TALK to make or receive a call, place
the handset on the base for at least 5 seconds to reset it.


(BR/EB 10/10/96)

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