ET-537 25-Channel Cordless Telephone with 9-Number Memory
(430-1037)                 Troubleshooting            Faxback Doc. # 35025

If your phone is not working as it should, these suggestions might help you
eliminate the problem.  If the phone still does not operate normally, take
it to your local Radio Shack store for assistance.

Symptom              Cause                       Suggestion

The call is too      Interference on the line.   Change channels and try
noisy.                                           again (see "Changing Chan-
                                                 nels" on Faxback Doc.
                                                 # 35024.)

                                                 Hang up the phone. Then
                                                 pick up the phone and
                                                 redial the number.

                     The phone connection is     Check the phone's connec-
                     loose.                      tion.

                     A device such as a remote   Change channels and try
                     control, fluorescent        again (see "Changing
                     light, personal computer    Channels" on Faxback Doc.
                     or appliance is too close   # 35024.)
                     to the handset.
                                                 Move the handset away from
                                                 the device. If the noise
                                                 continues, turn off the
                                                 device.

                     The channel frequency       Change channels and try
                     for your phone is the       again (see "Changing
                     same as another cordless    Channels" on Faxback Doc.
                     phone in your area.         # 35024.)

                     The antenna on the base     Adjust the antenna on the
                     or the handset might be     base, check the antenna on
                     touching a metal surface.   the handset, and try again.

                     The handset's battery       Place the handset in the
                     might need recharging.      base to recharge it.

The volume suddenly  Someone has picked up       Have the other person hang
drops and unusual    a phone on the same line.   up the phone.
sounds occur.

                     The handset's battery       Place the handset in the
                     might need recharging       base to recharge it (see
                     (the handset sounds a       "Charging the Battery"
                     beep every 7 seconds).      on Faxback Doc. # 35022.)

                     NOTE: If the battery is too
                     low, the handset might not
                     beep.

The phone's range    The antenna on the base     Position the antenna on
decreases.           is not adjusted properly.   the base vertically.

                     The handset's battery       Place the handset in the
                     might need recharging.      base to recharge it.

The phone does not   The handset is too far      Move the handset closer
work, or works       away from the base.         to the base.
poorly.

                     The phone's cord and the    Properly connect the
                     AC adapter are not conn-    phone's cord and AC
                     ected properly.             adapter.

                     The handset's battery       Place the handset in the
                     might need recharging.      base to recharge it.

                     The antenna on the base     Position the base's
                     is not adjusted properly.   antenna vertically.

The phone does not   The phone must be reset.    Place the handset in the
work after the TALK                              base for at least 10
indicator flashes                                seconds to reset it.
several times and
the phone beeps
when you press TALK
to make or receive
a call.


(BR/EB 10/8/96)

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