ET-917 900-MHz Digital Cordless Telephone with 10-Number Memory
(430-1087)                 Troubleshooting            Faxback Doc. # 35010

We do not expect you to have any problems with your phone, but if you do,
the following suggestions might help.

Problem                           Suggestion

Low volume or unusual sounds.     Someone has picked up another phone on
                                  the same line.  Hang up the other phone.

Severe noise interference.        Press CH to change the channel.

                                  Keep the handset away from computers,
                                  remote control toys, wireless microphones,
                                  alarm systems, intercoms, room monitors,
                                  fluorescent lights, and electrical
                                  appliances.

                                  Move to another location or turn off the
                                  source of interference.

The phone cannot be operated      Lift the base's antenna to a fully
at a useful distance from the     vertical position.
base because the signal becomes
weak or noisy (handset's range    Be sure neither the handset or base
has decreased)                    antenna is touching a metal surface.

                                  Return the handset to the cradle to
                                  recharge the battery pack.

The phone does not work or        Be sure the base's phone line cord and
or works poorly.                  AC adapter are correctly and securely
                                  connected, and the battery is charged.

The handset battery does not      Check the charging contacts on the
charge.                           handset and base.  If they are dirty,
                                  clean them with a pencil eraser.

                                  Be sure the battery is connected
                                  correctly.

The call is too noisy.            Change channels or hang up and redial
                                  the number.

Handset does not ring or          Return the handset to the cradle to
receive a page.                   recharge the battery pack.

                                  Lift the base's antenna to a fully
                                  vertical position.

                                  Move the handset closer to the base.

                                  Move the base away from other electrical
                                  devices.

The handset stops working or      Move the handset closer to the base.
works poorly during a call.
                                  Be sure the handset's battery pack is
                                  charged. (If the battery pack power is too
                                  low, it does not have enough power to
                                  light the TALK/BATT LOW indicator.)

                                  Lift the base's antenna to a fully
                                  vertical position.

                                  Make sure the charging contacts on the
                                  handset and base are clean.

                                  If the base lost power while the handset
                                  was off of it, the security access-pro-
                                  tection code might have changed.  Remove
                                  the handset from the base (if it is on the
                                  base). Restore power to the base, then
                                  place the handset back on the base.  The
                                  CHARGE indicator lights, indicating that
                                  the code is set again.

If you still have problems, disconnect the phone.  If other phones on the
same line work properly, the fault is in this phone or its installation. If
you cannot find the problem, take your phone to your local Radio Shack
store for assistance.


(BR/EB 10/7/96)

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