ET-518 Cordless Telephone w/9-Memory Speed-Dialing
(430-1018)                 Troubleshooting            Faxback Doc. # 32082

We do not expect you to have any problems with your telephone, but if you
do, the following suggestions might help.  If you still have problems,
check other phones on the same line to see if they work properly.  If they
do and the problem does not seem to be with your phone service, take your
phone to your local RadioShack store for assistance.

Problem                        Solution

The handset does not           Be sure POWER is ON.
work.
                               Move the handset closer to the base.

                               Be sure the phone line cord and AC adapter
                               are correctly and securely connected.

                               Be sure the battery is charged.

                               Fully extend the base's antenna vertically.

                               Return the handset to the cradle for 5
                               seconds, then try again.

                               Your phone has a special circuit that
                               protects it from static discharge.  The
                               circuit turns off the handset if it
                               receives a static discharge.  Turn the
                               handset off for a few seconds to reset this
                               circuit.

Volume drops or you            Someone has picked up another phone on the
hear unusual sounds.           same line.  Hang up the other phone.

Call is noisy.                 Do not mount the base near electrical
                               appliances or large metal objects.

                               Hang up and redial the number.

                               Keep the handset away from interference
                               sources such as computers, remote control
                               toys, wireless microphones, wireless alarm
                               systems, wireless intercoms and room
                               monitors, and fluorescent lights.  If the
                               interference is severe, turn off the
                               interfering device.

                               Exchange your phone for one with a
                               different operating frequency (within 30
                               days of the date of purchase).

The handset's range            Fully extend the base's antenna in a
decreases.                     vertical position.

                               Return the handset to the cradle, and
                               recharge the battery.

                               Be sure the antenna is not touching a metal
                               surface.

Receiver sound flutters        Be sure the battery is charged.
or fades.

Can make calls, but            Handset's POWER must be set to ON to ring.
telephone does not
ring.

Can receive calls, but         Set TONE/PULSE on the base correctly for
cannot make calls.             your type of service.

You cannot answer/             The phone might be receiving interference
make a call and the            from another RF signal; or, if the handset
handset sounds an              is away from the base during a long period
error tone when you            of AC power failure, the phone might lose
lift it from the base          its access protection code.  Return the
or press TALK.                 handset to the base for a few seconds.

(LB/eb 6/11/98)