ET-509 Cordless Telephone
(430-1017)                 Troubleshooting            Faxback Doc. # 19241

We do not expect you to have any problems with your phone, but if you do,
the following guidelines might help.  If you still have problems, take the
phone to your local Radio Shack store for assistance.

If someone picks up another phone on the same line, the volume level might
drop or you might hear unusual sounds.  If this happens, hang up the other
phone.

If the call is too noisy, hang up and redial the number.  If you still have
problems, disconnect the phone.  If other phones on the same line work
properly, the fault is in this phone or its installation.  If you cannot
locate the problem, take your phone to your local Radio Shack store for
assistance.

If the interference is severe, try the following:

    If you receive interference from another cordless phone, you can 
    exchange your phone for one with a different operating frequency within 
    30 days of the purchase date. 

    Keep the handset away from interference sources such as computers, 
    remote controlled toys, wireless microphones, wireless alarm systems, 
    wireless intercoms and room monitors, fluorescent lights, and 
    electrical appliances. 

If the interference is severe, turn off the interfering device.

If the range decreases, try the following: 

    Stand the base’s antenna up vertically. 

    Return the handset to the base and recharge the battery. 

If the phone does not work, try the following:

    Move the handset closer to the base. 

    Be sure the phone line cord and AC adapter are correctly and securely 
    connected. 

    Be sure the battery is connected and is charged. (If the battery is too 
    low, the phone does not work.) 

    Stand the base’s antenna up vertically. 

    Return the handset to the base for 5 seconds.  This resets the security 
    access code. 


(EB 1/8/96)

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