Motorola 12822 (170-1058) Operation Faxback Doc. # 16752
Antenna System
The antenna system of your telephone is designed for optimum performance
with the antenna extended. There are actually two parts to the antenna,
one internal and one retractable. This allows you to receive calls on your
telephone without having an external antenna extended. If NoSvc flashes or
lights steadily, you may be calling from a fringe coverage area. It will
be necessary to fully extend the antenna for optimum performance.
Signal Strength Meter (SSM)
The SSM represents the relative strength of the signal received by your
telephone. The SSM is displayed as a bar graph following the letter 5 at
the left side of the display. The 5 alone represents the lowest strength
with each additional bar representing a stronger signal. When the SSM
times out of the display, you can redisplay it again by pressing CLR.
5 5----
Weak Signal Strong Signal
To best utilize the SSM, you should familiarize yourself with the relative
signal strength levels and their associated call placement and call-in-
progress qualities.
Deactivate the Signal Strength Meter
The SSM can be deactivated by using the feature menu:
1. Press FCN, 1 to access the feature menu.
2. Scroll the menu with <-* and #-> until - SIGNAL - OFF displays.
3. Use CLR to toggle this feature on and off.
4. To exit the feature menu, press END.
Turn Unit On
Press PWR once to turn unit on. Press PWR again to turn unit off. If any
of the telephone's special features or operations have been previously
selected, a message or box on the left side of the display will appear
rather than the SSM.
If LOC'd appears in the display, calls cannot be placed until the telephone
is unlocked. Enter the three-digit unlock code. (See below).
Placing, Receiving and Ending Calls
Make sure the On/Lock indicator light is flashing green before placing any
calls. If anything other than a flashing green light is indicated, refer
to the status indicator information above.
Place a Call
1. With the unit on, enter the number you wish to call, then press SND.
2. To correct an error, press and quickly release CLR. This clears only
the last digit entered. To clear the entire entry, press and hold CLR
until the entire entry is erased.
Receive a Call
When you hear the ring tone indicating a call, answer the telephone by
opening the mouthpiece and pressing SND.
End a Call
To end calls as you would when hanging up your home or office telephone,
simply press END.
Switchhook & Enhanced System Services
During a call, pressing SND performs a switchhook function used to access
enhanced Cellular System features such as call waiting and conference
calls. Consult your Cellular Service Provider regarding the availability
of these features.
Automatic Redial
If you receive an alternating high/low signal (intercept) or the fast busy
tone (reorder signal) when dialing and wish to retry the call, press SND
before ending the unsuccessful call attempt. REDIAL is then displayed.
The telephone will make the call attempt continuously over the next four
minutes. As a connection is made the unit will ring once to alert you so
that you may lift the unit to your ear and begin conversation.
If four minutes is insufficient time, press SND to begin another cycle.
Illuminated Keypad
The keypad lights whenever the telephone is turned on or a call is
received. To help conserve battery power, the display and keypad lighting
turns off if no key is pressed. The keypad remains lit during menu use.
Indicator Displays
If programmed for two telephone number capability, one of these messages
will appear in the display when the telephone is turned on.
A1 A2
b1 b2
These are reminders as to which system and telephone number are currently
in use. See below for more information on Two Telephone Number Capability.
0 will appear in the left side of the display if one or more special
features have been selected.
Loc'd indicates that the unit has been locked and cannot send or receive
calls until unlocked. The unit will turn off in six seconds if the unlock
code is not entered. See below for Electronic Lock information.
VOLUME CONTROL
Volume Meter
The volume meter represents the current volume setting and will appear in
the display whenever you adjust the earpiece or the ringer volume. The
volume level is displayed as a bar graph following the letter u at the left
side of the display. The u alone represents the lowest volume setting with
each additional bar representing a higher volume setting.
u u ---------
Lowest Volume Highest Volume
Adjust Earpiece Volume
1. Press and hold VOL to raise the volume level.
2. Press and release VOL again to lower.
Adjust Ringer Volume
1. Press FCN, then VOL to raise the volume level.
2. Release and press VOL again to lower.
MEMORY DIALING
The telephone provides a numeric memory capable of storing frequently
called telephone numbers. Before setting up the memory, we suggest that
you read the rest of this section to become familiar with the ways in which
you will access and use it.
Storing Numbers to a Memory Location
1. Enter the number you wish to store and press STO.
2. Enter the two-digit location number (01, 02, etc.) in which you choose
to place the entry. The display will confirm the location. If a
number is already stored at this location, it will be replaced by the
new entry.
NOTE: You must enter the location number within eight seconds of pressing
STO or the operation will cancel.
Recall from Memory
1. To recall a number from memory, press RCL and the location number (01,
02, etc.) The display will show the location number, then the last ten
digits of its number.
2. To review the complete number, press RCL again.
3. To send the number after it is displayed, press SND.
Change Entry
1. To change a number stored in a given location, press RCL and the two-
digit location number (and RCL again, if necessary), so that the number
to be changed is displayed.
2. Quickly press CLR to back out each of the digits displayed, in turn.
3. Enter the new number.
4. Press STO and the two digit location.
Clear Memory Entry
To clear a memory entry, press CLR, STO, then the two-digit location you
wish cleared.
Memory Review (Scrolling)
The memory can be reviewed (scrolled) sequentially by location number.
1. To scroll, press RCL, then the location number where you wish to begin
scrolling. The display will show the first ten digits of the number.
2. To scroll forward or backward, press <-* or #->.
At any time while scrolling, you may place a call to the displayed
number by pressing SND.
You may also scroll the memory during a call. Pressing SND once in this
case will cancel scrolling, but not the call.
NOTE: The unit displays an apostrophe (') to indicate that memory
scrolling is active.
Postscripting
You can append additional digits to recalled numbers by entering them
before pressing SND. This is particularly useful if you often place calls
to the same area code and prefix. If you wish, you can store the area code
and prefix as a directory entry, then recall it and postscript the four-
digit suffix before pressing SND.
Super Speed Dialing
Super speed dialing allows you to place a call without pressing RCL. To
use, enter the location number and press SND.
NOTE: Do not attempt the sequence O, SND. This will place a call to the
local operator.
SPECIAL DIALING MEMORIES
Last Number Called Memory
The telephone stores the last number you actually used to make a call. To
recall this last number, press RCL, O. To place a call to this number,
press SND.
Scratch Pad Memory
The scratch pad permits entry of numbers from the keypad during
conversation.
If your party gives you another number to call, enter this from the keypad.
If you make an error, press CLR to erase that last digit entered or hold
CLR to erase the entire entry.
Advise your party that they will hear tones as you store the number. To
call the scratch pad number at the ending of the conversation, press END,
SND.
CALL FEATURES
These features are designed to simplify operation or provide additional
convenience during special situations. We recommend that you experiment
with these before using them during actual calls.
Display Own Telephone Number
Press RCL #->. If your telephone is registered in two systems, the number
displayed will be the one currently active.
Call in Absence Indicator
If an incoming call is unanswered, CALL is displayed for six seconds.
Pressing any key but CLR redisplays the message to inform you of the call
attempt. You must press CLR to cancel the message.
Mute Microphone
This feature allows you to confer privately with others during a
conversation. To mute the microphone, press FCN, 6. The unit will display
MUTE. To reinstate the microphone, press FCN, 6 again.
To help remember which key to use, note that the M for Mute appears on 6.
The mute feature is canceled when you end your call.
FEATURE MENU
Some of the telephone's call features are accessed by a feature menu that
permits review, selection, and cancellation of these features through the
keypad and display.
To access features through the menu, press FCN, 1. The unit will display
the first menu feature. The following chart shows all features available
through the menu.
Feature Enabled Disabled
Automatic Answer o _
Automatic Lock o _
Emergency Dialing _ o
Long Tone DTMF o _
Signal Strength Meter _ o
VOX o _
Review (scroll) the menu features with <-* and #. The display will
indicate the feature's status and name. When using the menu, information
is displayed in two cycles.
The feature status is indicated at the left of the display (_ if the
feature is off; o, if the feature on. Refer to the chart below). Toggle
the displayed feature on and off with CLR.
_ SIGNAL o SIGNAL
SSM Enabled SSM Disabled
To exit the menu, press END.
Feature Status Review
When the telephone is turned on, o in the display indicates that one or
more features have been selected or changed from their standard settings.
Feature status review permits you to scroll through your operating settings
for your reference.
To review status, press FCN, 0, 9, RCL. Press <-* or #-> repeatedly to
scroll through the messages, shown in the following chart.
Display Description Page
AnSWEr Automatic Answer 18
AUToLoc Automatic Lock 20
EMR OFF Emergency Dialing 19
HOME System Type Selection 24
LdTMF Long Tone DTMF 18
LEvEL 1 Service Levels 21
SCAnA System Type Selection 24
SCAnAb System Type Selection 24
SCAnb System Type Selection 24
SCAnba System Type Selection 24
SIg OFF Signal Strength Meter 16
STd Features Set as Standard 16
vOX Voice Operated Transmission 22
To end review, press END.
Tone Dialing (Two-Part Calling)
The telephone provides the standard Dual Tone Multi-Frequency (DTMF)
signals typically used to access alternate long distance services, signal
pagers, etc.
Generally, these services use a two-part procedure: First a call is placed
from the memory or through the keypad to a central telephone number, then
a secondary dial tone is heard and the additional tone digits are sent.
1. To tone dial from the keypad, make the initial call.
2. Append additional tone digits using the keypad. The tones are
automatically sent as you press the keys. Do not press SND.
To tone dial from a memory location, place the initial call. Recall from
memory (using RCL, location number) the number you wish to send as DTMF
digits. Press RCL, SND. Repeat these steps as required to send separate
groups of numbers.
Automatic Pause (Memory Linking)
Two-part calling, as described above, can be automated by a unique feature
which permits the programming and memory storage of pauses between groups
of numbers. When recalled or sent, the telephone stops transmitting at the
pause and waits for your response (i.e., secondary dial tone).
To create a linked sequence
1. Enter the first group of numbers from the keypad or recall them from
memory using RCL.
2. Insert a pause by pressing FCN, SND. o will appear where the pause is
inserted.
3. Enter the next group of numbers, or recall them from memory by pressing
FCN, RCL, and entering the two-digit location number.
4. Repeat this sequence for as many groups as you wish up to a maximum of
16 digits. (Each pause occupies a digit.) If you wish, you may store
this number in memory.
To Place a Linked Call
1. Create or recall a linked number.
2. Press SND to transmit the first group of numbers, prior to the first
pause.
3. After waiting for the system response, press RCL, SND to send the
second group of numbers as DTMF tones.
4. To repeat the sequence press RCL, SND, if needed, until all digit
groups are sent.
Automatic Answer
This feature permits you to answer calls without pressing SND if the
mouthpiece is open. When the telephone receives a call it will ring twice.
Answer the call by lifting the unit to your ear.
1. To select this feature, press FCN, 1 to access the feature menu.
2. Scroll the menu with <-* and #-> until AnSWEr _AUTO displays.
3. Use CLR to toggle this feature on and off. See Feature Menu, above,
for more information on using the feature menu.
4. To exit the feature menu, press END.
Long Tone DTMF Signals
Some devices, such as answering machines, require access tones longer than
the standard DTMF signals which the telephone sends (about 1/10 a second
in length). With this feature, tones are sent for as long as the key is
depressed.
1. To select this feature, press FCN, 1 to access the feature menu.
2. Scroll the menu with <-* and #-> until
_ LOng _dTMF displays.
3. Use CLR to toggle this feature on and off. See Feature Menu, above,
for more information on using the feature menu.
4. To exit the feature menu, press END.
CALL TIMERS
Call timers provide a useful means of monitoring the air-time spent in
conversation. These operate in the background and can be displayed at any
time.
Each timer begins counting as a cellular channel is assigned, or when the
phone rings to signal an incoming call. If an incoming call is not
answered, the timers revert to their previous values.
Individual Call Timer
This timer accumulates the air-time of the unit in minutes and seconds for
each call.
This timer automatically resets before a new call is placed and when power
is turned off. To display, press RCL, #->, #->.
Resettable Call Timer
This timer accumulates the unit's air-time in minutes from the point at
which it is reset.
You may wish to reset this timer in concert with your monthly billing
cycle. To display press RCL, #->, #->, #->. To reset, press FCN, 0, 7,
CLR.
Cumulative Call Timer
This timer accumulates the unit's total air-time in minutes, starting with
the initial factory testing. To display, press RCL, #->, #->, #->, #->.
SECURITY FEATURES
The telephone offers several forms of security against unauthorized use.
These require either your three-digit unlock code, or the six-digit
security code assigned when the unit was purchased.
Electronic Lock
The electronic lock prevents use of the telephone by disabling both
incoming and outgoing calls.
To lock the telephone, press FCN, 5. The unit will display LOC'd, and the
green lock indicator will light steadily. To help remember which key to
use, note that L for Lock appears on 5.
To unlock the telephone,
1. Enter the three-digit unlock code.
2. If you make an error, press CLR and start again.
NOTE: If the unit is not unlocked within eight seconds, it
automatically turns off to prevent use and preserve battery
power. If a call is received during this period, the phone will
ring and you must enter the unlock code before the call can be
answered.
Emergency Dialing
You may place a call via turbo dial to an emergency number stored in
memory location 1 even when the telephone is locked.
1. To do so, press and hold 1. EMrgCY will display. If your unlock code
or the number that you are dialing contains a 1, be careful not to hold
1 and activate emergency dialing. If emergency dialing has
accidentally been initiated, immediately press END.
2. Emergency dialing can be deactivated by using the feature menu. To
access the feature menu, press FCN, 1. Scroll the menu with <-* and
#-> until _EMrgCY _OFF displays.
3. Use CLR to toggle this feature on and off. See Feature Menu, above,
for more information on using the feature menu.
4. To exit the feature menu, press END.
Automatic redial does not work with emergency dialing when the telephone
is locked.
NOTE: If call restriction service level 1 is enabled, which applies to
location 01, an emergency call will not be placed, unless RCL, 1,
SND is used to override the restriction.
NOTE: If CALL message is in display (see Call in Absence Indicator above)
you must press CLR before initiating an emergency call.
Change Three-digit Unlock Code
1. Press FCN, 0, your six-digit security code and the new three-digit
unlock code. The new unlock code will display.
2. Press STO.
Display Unlock Code
1. Press FCN, 0, your six-digit security code, RCL. The unit will
display LOC and the unlock code.
Automatic Lock
This feature automatically locks the unit each time it is turned off.
1. To select this feature, press FCN, 1 to access the feature menu.
2. Scroll the menu with <-* and #-> until
_LOc _AUTO displays.
3. Use CLR to toggle this feature on and off. See Feature Menu, above,
for more information on using the feature menu.
4. To exit the feature menu, press END.
Service Levels
The telephone can be set to restrict call placement (as when lending the
unit to another person). Using the six-digit security code, you may select
one of the two service levels described below.
Display Level
No restrictions. (Standard setting) 4
Phone will place calls only from memory locations 1 through 10. 1
No Keypad dialing. No memory storage.
If locations 1-10 are cleared, no outgoing calls can be made.
Changing Service Levels
1. To select a service level, press FCN, 0, your six-digit security code,
1, STO.
The unit will display LEVEL 1.
2. To change the unit to unrestricted operation, press FCN, 0, your six-
digit security code, 4, STO. The unit will display LEvEL 4.
BATTERY OPERATION
The nickel-cadmium batteries supplied with your telephone must be fully
charged before placing the unit into service. New batteries or batteries
which have been stored for a long period without use must be charged
overnight using either the Overnight Dual Charger, or the IntelliCharge
Rapid Charger.
WARNING: Battery may explode if exposed to fire.
CAUTION: To avoid damage to the batteries, do not place them anywhere
that might cause the battery terminals to short together.
Battery Types
Four types of battery packs are available as accessories for your
telephone.
The standard battery provides up to 45 minutes of constant talk time or
8 hours of standby operation.
The XT battery supplies up to 70 minutes of constant talk time or 12
hours of standby operation.
The TalkPak battery provides up to 100 minutes of constant talk time
or 18 hours of standby operation.
The TalkPak XT battery provides up to 2.5 hours of constant talk time
or 24 hours of standby operation.
Battery Removal/Replacement
There are two ways to remove and replace your telephone battery--the
standard method and the quick-change method.
To use the standard method,
1. Turn off your telephone
2. Depress the latch button on the rear of the battery and slide the
battery pack downward until it stops.
3. Lift the battery clear to remove.
4. To reinstall, place the battery pack on the unit so that its grooves
align, and slide upward in the direction of the arrows on the back of
the telephone, until it clicks into place.
The quick change method allows you to remove your telephone battery at any
time and replace it with a charged spare battery during a telephone call.
This is especially useful if you receive the LObAT message or audible tone
during a call.
To use the quick change method,
1. Advise the party on the other end of the call that you are about to
change batteries. You only have 5 seconds to complete this action
before your call is terminated.
2. Remove the battery from the phone.
3. Put on the spare battery.
4. Press PWR. This will return you to your telephone call. The phone
will not go through the normal power up cycle as described on above.
VOX Operation
Voice Operated Transmission (VOX) is a method of conserving battery power
by activating the unit's transmitter only while talking. In this manner,
your battery's air-time can be greatly extended.
Ask your Cellular System Provider if VOX operation is supported in your
area. If VOX is not supported in your system, VOX selection will have no
effect. To select this feature, press FCN, 1 to access the feature menu.
Scroll the menu with <-* and #* and *-> until
_vOX _MOdE displays.
Use CLR to toggle this feature on and off. See Feature Menu, above, for
more information on using the feature menu. To exit, press END.
Low Battery Warning
Low battery power is indicated by a short dual tone alert repeated
periodically, and the displayed message LObAT. As the battery approaches
discharge, the unit will automatically turn itself off.
Battery Voltage Meter (BVM)
The BVM represents the voltage level of the battery being used. You can
use this to estimate the amount of battery capacity remaining. To display
the BVM, press FCN, 4. The BVM is displayed as a bar graph following the
letter b at the left side of the display.
b b---------
Lowest capacity Highest capacity
Variables such as temperature, battery age, and charging conditions may
affect battery voltage.
ROAMING & SYSTEM OPERATION
There are generally two types of cellular systems serving any metropolitan
area. One of these will most likely be operated by the telephone company
that provided telephone service to your community, generally referred to
as a wireline carrier. The other cellular service provider is a radio
common carrier, referred to as a non-wireline carrier.
Your Cellular Service Operator will provide information concerning specific
features, procedures, and coverage in your particular area.
Service Area
The area within which the telephone operated is defined by your cellular
service provider. Since this is a radio system, no exact boundaries (as on
a map) can be drawn. The red No Svc (No Service) light will appear if you
are beyond range of a service area. There may be locations within your
area, such as tunnels and underground parking facilities, where the unit
may act as if it were beyond range.
Weak Signal Alert
If you are called while in a location the system determines is inadequate
for high quality service, you may hear a series of beeps to inform you of
the call attempt. The caller will receive the recorded 'Not In Service'
message, CALL will appear in the display, and the green on indicator will
flash quickly. If this occurs, you must press CLR before the unit will
operate. Most systems do not impose air-time charges for such call
attempts.
Roaming
The term 'Roaming' applies to the use of cellular telephones within systems
other than those designated as their 'Home' system. Roam lights whenever
the unit comes within range of a visited system. As your telephone begins
to roam, it seeks service according to the conditions you have selected
Slow flashing of Roam signals that your telephone is accessing a home type
system, while rapid flashing indicated the unit is attempting connection
through a non-home type system.
Contact your system operator, or that of the visited system, for
information on dialing and billing procedures.
To use alternate long distance services when roaming, be certain to dial
the appropriate area code and local number to access the alternate carrier
in the visited area. Then use the tone dialing sequence described above.
If you selected two telephone number capability (see below), enter RCL, #->
to verify the currently active number. This is especially important if
your two home systems have different area codes, or if Roam is flashing
within your home service area.
System Type Selection (Selectable System Registration)
Your telephone seeks cellular service according to the mode you have
selected.
Standard Mode Display
Unit first seeks a home type system, then a non-home type.
If home system is non-wireline (type A) STdAB
If home system is wireline (type B) STdbA
Invert Preference Mode
Unit first seeks a non-home type system. Roam acts as in standard mode (it
does not invert).
If home system is non-wireline (type A) ScAnbA
If home system is wireline (type B) SCAnAb
Home Only Mode
Unit will not operate outside its home system. HOME
Scan A Mode
Unit will operate only within non-wireline (A) systems. SCAnA
Scan B Mode
Unit will operate only within wireline (B) systems. SCAnb
NOTE: If you have selected two telephone number capability, the telephone
seeks cellular service according to the system type mode selected
for each telephone number. There are also separate SID lists for
two telephone number capability.
Changing System Type
1. To choose a system type, press RCL, <-*. The display will show the
currently active choice.
2. Repeatedly press <-* until the desired system type appears in the
display.
3. To activate the selection, press STO. To return to normal operation,
press END.
4. To exit without changing selections, press END. You may confirm your
selection with feature status review (above), or by re-entering the
sequence above. If you have chosen two telephone number capability,
the choices above will be set separately for each system.
NOTE: Constant flashing of Roam, or a steadily lit No Svc while within
your home service area may indicate an unintentional choice has been
made. If this occurs, re-enter system type selection to see if the
unit is operating in standard mode, or if an alternate selection has
been made.
Optional 832/2412 Channel Operation (NAMPS)
A high-capacity cellular call technology is available in some markets.
This technology can use up to 2,412 channels in cellular systems designed
to use this capability.
To determine if your telephone is capable of 2412 channel operation, first
find the serial number located behind the battery and affixed to your
telephone; On units capable of 2412 channel operation, '832/2412 Channel
Operation' will appear. If your telephone is equipped with 2412 channel
operation, it will automatically operate on cellular systems so equipped.
NOTE: Retrofitting for 2412 channel operation is not possible.
Your cellular carrier may offer enhanced features such as Calling Line
Identifier, Voice Mail Status, and Short Messaging. If your unit is
equipped with 2412 channel operation, these features may be available to
you. Check with your cellular service provider for more information.
These messages, when received by your unit, are stored in a special memory
and accessed through the Information Message Center (IMC).
You will be informed when a successful message has been received by the
telephone via a tone and the green On/Lock light. The type of message is
characterized by the number of beeps and flashes (see table below).
To enter the IMC, press PWR, then press and hold RCL again. If no messages
are contained in the IMC, EMPTY will display. Each message type is
identified by the display messages shown below.
Item Description Display Beep/Flash
Calling Displays the phone number CALL bAc Three
Line of the person who last called you.
Identifier Up to ten messages can be stored
Voice Mail Displays count of voice vOICE Two
Status Mail messages that are being held
for you
Short These may be sent to you by your MESSgE One
Message system provider. Up to ten messages
can be stored.
Enhanced features and 2412 channel operation are not available in all
markets; check with your system provider for further details. Make sure
you have all the necessary user instructions from your system provider.
Optional Two Telephone Number Capability (Dual NAM)
The telephone can operate over two different home systems, if you have made
proper arrangements with your Cellular System Operator. Both are
designated as your 'home system' but are accessed with separate telephone
numbers.
While you may switch from one system to the other, only one of the two can
be active at any given time. Calls are placed and received through the
active system only.
Selecting Second Number
1. To display the active telephone number, press RCL, #->.
2. To operate with this number, press CLR.
3. To activate the other telephone number, press STO. The display will
blank to confirm the switch and the newly activated number will appear.
Each time the telephone is turned on, it displays a message indicating
which home system type and telephone number is currently active.
The message shows the system type and telephone number applied, as shown
below.
System Type and Phone Number Display
Non-wireline type with phone number 1 A1:
Non-wireline type with phone number 2 A2
Wireline type with phone number 1 b1
Wireline type with phone number 2 b2
If a call is placed to the inactive telephone number, the caller will
receive the recorded 'Not In Service' message.
When you turn on your unit, the telephone will remember which system was
active when you turned the unit off. That system will stay active until
you change to the other system with the sequence RCL, #->, STO. You cannot
switch systems during a call. If you enter the sequence during a call, the
unit will wait until the call is terminated and In Use is extinguished
before switching systems.
Each system (and telephone number) has its own selectable system
registration state that you may program (see Selectable System Registration
above). That is, you can select Home Only for System 1 (and telephone
number 1) and Standard Mode for System 2 (and telephone number 2). Whenever
you switch back to System 1, your telephone will operate in Home Only Mode
again.
ROAM will operate based on the active system. For example, if your active
system is A1 and you are roaming on a wireline (B) system, ROAM will flash.
Each system (and telephone number) has its own cumulative and resettable
call timers. You can only display the call timers (and telephone number)
of the active system.
NOTE: An improper selection of your telephone number and/or selectable
system registration may cause you to roam onto your inactive home
system.
(br/all-08/29/95)
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