ET-904  (430-1014)              Troubleshooting        Faxback Doc. # 15794

We do not expect you to have any problems with your phone, but if you do,
first check another phone on the same line to determine if the problem is
with the phone service.  If it is not, try the following suggestions.  If
you cannot determine the cause of the problem, take the phone to your local
Radio Shack store for assistance.

The Phone Does Not Work

    Confirm the battery and handset antenna are installed correctly.

    Place the handset on the base for at least 10 seconds.

    Leave the handset in the base for several hours to charge the battery.

    Be sure the telephone and AC power cords are correctly connected.

    Be sure the AC power outlet has power.

The Phone Does Not Ring With Incoming Calls

    Set the VOLUME OFF/LOW/HIGH switch to LOW or HIGH.

Cannot Hear The Other Party

    Increase the handset volume by pressing VOLUME.

    Charge or replace the battery.

Cannot Get A Dial Tone

    Confirm that the telephone cord is correctly connected.

    Move the handset closer to the base.

The Battery Will Not Hold A Charge Or Batt Low Blinks Even After A Full
Charge

    Confirm CHARGE lights when you place the handset on the base.  If it
    does not, clean the charging contacts on the phone and on the base.

    Replace the battery.

The Range is Shorter Than Normal

    Press CHAN to select a new channel.

    Position the base's antenna so it is vertical.

    Confirm the handsets antenna is secure.

The Phone Beeps And Talk Blinks

    Move the handset closer to the base.

    Place the handset on the base for at least 10 seconds.

Batt Low Blinks

    Charge the battery.

    Place the handset on the base for at least 5 seconds.

Cannot Hear The Page Alert Tone

    Set the VOLUME OFF/LOW/HIGH Switch to LOW or HIGH.

Phone Does Not Work During A Power Failure

    This phone does not operate when power is off.  We suggest you keep
    a conventional corded phone to use during a power failure.

Dial Tone Does Not Stop When Dialing

    Move PULSE-TONE to PULSE.


(br/all-06/27/95)

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