DX-396 AM/SW/FM Stereo PLL Portable Receiver
(200-0226)                 Troubleshooting            Faxback Doc. # 58677

Your receiver should give you years of trouble-free service if you follow 
the care instructions given in this manual.  If you do have problems, the 
chart below might help you solve them.

Problem:                  Probable Cause:          Solution:

No display or incorrect   Batteries are weak or    Replace the batteries.
display.                  dead.

                          AC or DC adapter is      Connect the adapter to
                          plugged into the re-     the AC or DC power
                          ceiver but not into the  source.
                          power source. (Plugging 
                          an adapter into the re-
                          ceiver automatically dis-
                          connects the receiver's
                          batteries.

                          DC adapter's voltage is  Adjust DC adapter to
                          set to the wrong posi-   proper voltage position
                          tion.

No sound.                 Batteries are weak or    Replace the batteries.
                          dead.

                          VOLUME is set too low.   Adjust VOLUME as
                                                   desired.

                          Headphones are plugged   Disconnect the head
                          into the receiver.       phones.
                          (This disconnects the
                          speaker.)

                          AC or DC adapter is      Connect the adapter to
                          plugged into the re-     the AC or DC power
                          ceiver but not into the  source.
                          power source. (Plugging
                          an adapter into the re-
                          ceiver automatically dis-
                          connects the receiver's
                          batteries.

Weak sound, intermittent  Batteries are weak.      Replace the batteries.
sound, or poor sensiti-
vity.                     The sensitivity switch   Set it to DX.
                          is set to LOCAL.

                          Antenna needs adjusting. Adjust the antenna.

                          Metal is blocking the    Move the receiver near
                          signal.                  a window when operating
                                                   it inside a vehicle or 
                                                   metal frame building.

Controls do not function. Key is locked. (key sym- Set (key symbol) LOCK
                          bol) LOCK appears on     to the other position.
                          the display.

Display does not show     The clock display is     Press CLOCK to change
the band and frequency    selected.                the display.
for the receiver.

Clock flashes.            The receiver had a       Set the time.
                          power interruption.

Turning does not stop.    The sensitivity switch   Set it to DX.
                          is set to LOCAL.  If the
                          signal is weak, the re-
                          ceiver does not stop in
                          local.

Scan tuning does not      Receiver is set to mem-  Press SCAN or press the 
stop.                     ory scan.                number key.

                          No incoming signal or    Set it to DX.
                          scans in LOCAL.

The FCC Wants You to Know

Your RadioShack DX-396 AM/SW/FM-Stereo PLL Portable Receiver might cause 
television or radio interference even when it is operating properly.  To 
determine whether your receiver is causing her interference, turn it off.  
If the interference goes away, your receiver is causing the interference.

To try to eliminate the interference:

  Reorient the DX-396 receiver's antenna.

  Move your DX-396 receiver away from the television or radio receiver.

  Connect your DX-396 receiver to an outlet that is on a different
  electrical circuit from the television or radio receiver.

  Contact your local RadioShack store for assistance.

If you cannot eliminate the interference, the FCC requires that you stop 
using your receiver.

(EB 2/21/00)

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