DX-399 Shortwave Receiver
(200-0229)                 Troubleshooting            Faxback Doc. # 57599

We do not expect you to have problems, but if you do, the chart below 
might help.  If you still have problems after following the suggestions 
below, take the receiver to your local RadioShack store for assistance.

Problem                         Cause

Weak or intermittent sound.     The primary-power batteries are Weak.

                                Antenna needs adjusting.

                                Metal is blocking the signal.  Move the
                                receiver near a window when you use it
                                inside a vehicle or metal frame building.

                                Frequency needs fine tuning.  See "Fine
                                Tuning" in Faxback Doc. # 57596.

                                Your receiver is too close to a computer
                                or its peripheral equipment. Move the
                                receiver.

Scan stops when there is no     This is caused by birdies.  See "Birdies"
Clear signals.                  in Faxback Doc. # 57598. Using an outdoor
                                antenna might reduce these signals.

MANUAL TUNING and other front   If (key symbol) appears on the Display,
panel buttons do not respond.   the lock switch is set to (key symbol).
                                Slide the lock switch down.

Resetting The Radio

If the radio displays random characters or the display stops operating
properly, you might need to reset it.

Note:  This procedure clears time and frequency memory settings.  Reset
       the receiver only when you are sure it is not working properly.

1.  Remove the battery compartment cover and the batteries.

2.  Insert a pointed object (such as a straightened paper clip) into the
    RESET hole inside the battery compartment, then press and release
    RESET.

3.  Replace the batteries and the cover.

(BR-EB 11/22/99)