BTX-125 VHF/BTX-126 UHF Business-Band Transceivers
(190-1215/16) Troubleshooting Faxback Doc. # 17369
If you have a problem operating your transceiver, first review this manual
and be sure that you understand and have followed all instructions. If
you still have problems, review the following troubleshooting guide.
If the radio still does not work properly after you follow the
troubleshooting guide, contact your local Radio Shack store for additional
assistance.
NOTE: Do not disassemble the radio in any way. The radio contains no user
serviceable components.
Symptom Possible Problem Solution
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Radio does not Battery is dead Press and hold the push-
operate. to-talk button while
looking at the indicator.
If the indicator does
not light or turns off
while still holding the
push-to-talk button,
charge the battery.
Battery is not posi- Correctly install the
tioned correctly in battery pack and cover.
the transceiver.
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Battery does not . Battery incorrectly If you use an external
charge or last charged. charger, be sure the
long enough. battery is correctly
positioned. If you use
the supplied charging
adapter, be sure the
charger's indicator
turns on.
Battery not fully Do not use the
charged. transceiver while
charging battery. It
takes longer to charge
the battery if the radio
is on.
Heavy usage. Usage beyond the
standard duty cycle of
5% transmitting, 5%
receiving, and 90% idle
might require a second
battery or recharging
during the day.
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Other users do Transceivers are Have all transceivers
not hear your on different set to the same
transmissions or frequencies. frequency.
you do not hear
other transmissions. CTCSS settings If you use the CTCSS
are different. option, verify that
other transceivers are
set to the same CTCSS
code (see "CTCSS
Option").
Radios with and CTCSS must be disabled
without the to hear an open-squelch
CTCSS option are radio (see "CTCSS
being used. Option").
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You hear other Other users are Users do not have
conversation or licensed to use the exclusive use of
noise. same frequency in frequencies. Adding
your area. CTCSS screens out other
users' conversations on
your radio, but your
conversations are still
heard by others sharing
your frequency (see
"CTCSS Option").
You might have a Check CTCSS Switch
CTCSS board 8 to verify that it is
installed that is in the UP position (See
not activated. "CTCSS Option").
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Limited talk You are using the This is a characteristic
range. transceiver in a of transmitters. For
basement, steel best range always use
structure, concrete the longer antenna. An
building, vehicle, optional stubby antenna
or heavy foliage. reduces talk range by as
much as 50%.
The radio is The higher the radio is
located very close held, the better the
to your body, as in range.
a pocket or on a
belt.
Battery power is Change the battery pack.
low.
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You hear constant The battery is not Press and hold the push-
static. fully charged. to-talk button while
looking at the
indicator. If the
indicator does not light
or turns off while still
holding the push-to-talk
button, charge the
battery.
You are using the You can add the CTCSS
transceiver around option to screen out
computers or this type of
electronic interference.
equipment.
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