IBM Aptiva C66
(250-0458) Troubleshooting - Monitor Faxback Doc. # 34535
If the problem is: Here's what to do:
Discolored screen. 1. Make sure that your monitor
controls are adjusted correctly.
2. Move the monitor away from any
equipment that might cause
magnetic interference; for
example, other monitors, audio
speakers, or microphones. (Some
models of the computer come with
microphones and speakers, which
are shielded to prevent magnetic
interference.) Turn off the
monitor, wait 30 minutes, and then
turn the monitor on again.
3. Select a new color depth setting.
Picture shape on monitor Adjust the monitor controls. For
screen is poor. instructions, see the documentation
that came with the monitor.
Display fonts appear cut While your monitor resolution may
off or pushed together. allow you to change the font size,
some programs do not support large
fonts. Large fonts may cause words to
appear cut off or pushed together.
Check the settings in Display
Properties. Make sure the font size
selected is small fonts.
White screen. 1. Make sure the monitor cable is
correctly and securely connected
to the system unit.
2. Make sure the system unit is
turned on.
3. If available, connect another
monitor to your system unit. If
the problem is corrected, some-
thing may be wrong with your
monitor.
Flickering or unsteady 1. Select lower resolution, settings
picture on monitor screen. for fewer colors, and higher
refresh rates.
2. If your monitor is located close
to another monitor, move them
farther apart.
Screen is an intense yellow, Check your Guide to HelpWare and All
magenta (purple or red-blue), The Extras folder for information on
or cyan (blue-green) color. obtaining service.
Adjustments from earlier You may have selected more user-
use were not saved. definable modes than the monitor can
save. this occurs, the newest mode
replaces oldest mode. use the monitor
controls to adjust the image for the
display mode you are using.
Note: If any of these problems continue after taking the actions listed,
check your online Aptiva Helper or the Guide to HelpWare and All
the Extras folder for information on obtaining service.
Image control indicator 1. Make sure the monitor cable is
lights on the monitor correctly and securely connected
flash consecutively. to the system unit.
2. The monitor is using settings
which have not yet been stored in
its memory. Adjust the monitor
controls so that the screen is
adjusted the way you want it. The
settings will be saved and the
indicator lights will not flash.
Any of the following: 1. If you have enabled the Standby
feature, press any key or move the
mouse to exit Standby.
2. If you have enabled the Rapid
Resume feature and set up the
Automatic Power Off option, turn
the system unit back on. If
necessary, turn the monitor back
on.
3. Make sure the monitor cable is
correctly and securely connected
to the system unit.
4. Make sure the system unit and
monitor power cords are securely
plugged into electrical outlets.
5. Make sure the system unit and
monitor are turned on. (The power
indicator lights on the system
unit and the monitor are lit when
they are on.)
6. Adjust the monitor controls.
7. Change the background colors in
your software program or try using
a different software program.
8. Unplug the system unit power cord
from the electrical outlet, wait
10 seconds, and then plug the
power cord back into the
electrical outlet. If the
computer does not start
immediately, push the on/off
button on the system unit.
Note: If any of these problems continue after taking the actions listed,
check your online Aptiva Helper or the Guide to HelpWare and All
the Extras folder for information on obtaining service.
(BR/BKL-09/05/96)
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