TANDY 1000RL/HD  (25-1450/51)     Troubleshooting       Faxback Doc. # 1311

    PROBLEM                   POSSIBLE SOLUTIONS

Blank screen:             Check that all power switches are on.  Adjust
                          monitors brightness or contrast control knob.
                          Press any key to deactivate screen saver.
                          (controlled from the Accessory menu)  Check all
                          cable connections.
                          Press CTRL+ALT+SHIFT+V.

No keyboard response:     Check keyboard cord connection.

No printer response:      Check printer power control and cable 
                          connections.  Check on line/off line setting.
                          Check paper and ribbon positions.  Check printer
                          switch settings.  Check that the application
                          program you are using is set up for use with you
                          printer type.

Optional equipment        Check the installation of the option.
not working:

No sound when using       Be sure the printer is turned on or the Sound
application:              disconnected from the computer.

Asked to insert a         You created a Desktop layout too large to be
disk into Drive:          stored in the EEPROM and DeskMate created file
                          (desktop.cfg) on the diskette that was in the
                          drive.  If you are not sure which diskette to
                          insert, insert one at a time until DeskMate
                          locates the file.

Note:                     Deskmate automatically creates a new desktop.cfg
                          file (which stores your desktop layout) when you
                          run out of EEPROM space.  DeskMate also
                          automatically checks the USE DISK option on the
                          Desktop Menu F7.  IF you want to keep the current
                          desktop, do NOT uncheck this option.  If you want
                          to change to the desktop you had before the
                          desktop.cfg file was created, uncheck the USE
                          DISK.


Some DeskMate funct-      You have installed a new DeskMate User Interface
ions are suddenly         software program that does not use some of the
working differently (for  same files as this Version of Deskmate.  If
example, settings are     problems occur, delete the following files from
not retained in the Ac-   the working copy of your software program 
cessories or incorrect    diskette.
help information is dis-  DMHELP.ACC
played).                  DMSETUP.ACC
                          DMSERV.ACC

You are using an RL       Change the CMOS RAM battery.
with Hard Drive
and you notice that
your system time has
changed to Jan 1, 1980

(/tmc-04/27/95)

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