CD-3840 Portable CD Player w/AM/FM Tuner
(420-5098)                 Troubleshooting            Faxback Doc. # 58596

With proper care and handling, your CD player should give you years of 
trouble-free service.  However, if your CD player is not working properly, 
follow these suggestions to see if you can eliminate the problem.  If you 
still have a problem, take the CD player to your local RadioShack store 
for assistance.

Problem:                Possible Cause           Solution

CD will not play.       CD is upside down.       Reinstall the CD label
                                                 side up.

                        CD is not seated snugly  Gently press down on the 
                        on compartment's center  CD.
                        hub.

                        Dirty or defective CD.   Clean or replace the CD.

                        Dirty pickup lens.       Use a CD lens cleaning
                                                 kit (available at your
                                                 local RadioShack store)
                                                 to clean the lens.

                        Player lid is not        Press down on the lid.
                        closed.

                        Moisture/Condensation    Allow the player to warm
                                                 up to room temperature
                                                 for 60 minutes.

                        AC power to adapter      Switch on the AC power.
                        switched off.

                        Weak batteries.          Replace the batteries or
                                                 charge rechargeable
                                                 batteries.

                        The CD player has auto-  Press PLAY to restore
                        matically turned off.    power.

No sound from head-     The headphones' plug is  Insert the headphones'
phones.                 not firmly inserted in   plug firmly into the 
                        the PHONES jack, or      PHONES jack.
                        headphones are connected
                        to the LINE OUT jack.

No sound or intermit-   CD player is subject to  Place the CD player on a
tent sound when played  excessive vibration or   stable surface.
through an external     shock.
audio system.

Noisy or distorted      Station not tuned pro-   Retune the station.
radio reception.        perly.

                        Antenna needs adjust-    Turn the CD player for
                        ment.                    best AM reception.

                                                 Adjust the FM antenna
                                                 (headphone cord).

(EB 2/14/00)