Lexmark 5000 Color Inkjet Printer
(260-2990) README.WRI Faxback Doc. # 48311
This file contains information not included in the Lexmark 5000 Quick Setup
Guide or in the online help.
System Requirements
* 486 processor or higher
* Windows 3.1, Windows for Workgroups 3.11 (386 Enhanced Mode), or
Windows 95
* 8MB of RAM for Windows 3.1 and Workgroups 3.11 (10MB required by some
applications), 16MB for Windows 95
Speeding up Your System
* Print in normal or Quick Print 600dpi mode if possible.
* Remove as many unused fonts as possible from your system.
* Increase computer memory.
* Increase the amount of virtual memory in Windows.
* Run a memory-management program, such as MEMMAKER or RAMBOOST, to
optimize your conventional memory.
See Chapter 14, Optimizing Windows, of the Microsoft Windows 3.1 User's
Guide for more help.
Installing the LEXMARK 5000 Printer Driver
During installation of the Lexmark 5000 printer driver, backup copies of
the following Windows files are created:
SYSTEM.INI
WIN.INI
VPD.386 (Windows 3.1 only)
Each file is backed up with the same filename but with the extension LEX.
For example, WIN.INI is backed up as WIN.LEX. This backup is performed
strictly as a convenience to the user in the case that a nonrecoverable
problem is encountered during the installation process.
Hardware Issues
* Video Cards
- TRIDENT: Some problems may occur when printing bitmap images from
certain applications on systems with TRIDENT video cards installed.
* Parallel Port Cards
- FarPoint Communications: The printer is not compatible with the
F/PortPlus (BOM 440-0006 REV) parallel port card.
Print Quality and Color Issues
* Printouts are too dark or fuzzy.
Some software applications such as Adobe Photoshop 2.5 or 3.0,
Micrografx Picture Publisher 4.0 and 5.0, Aldus PhotoStyler 2.0 and
Corel Draw 7.0 have their own halftoning and color correction methods.
If possible, disable these functions in the application. Generally,
the Lexmark 5000 ColorFine 2 driver's halftoning and color correction
methods produce better results.
* WordPerfect for Windows; black prints as color.
To print a color document as a black (grayscale) document, choose Black
Only in the Lexmark 5000 ColorFine 2 driver:
1. Open the Lexmark 5000 Properties Sheet.
2. Click the Document/Quality Tab.
3. Under Document Type, click Black Only.
Printing from Windows
* Deleting duplicate icons in Windows 95
1. From the Start button, click the right mouse button to open the
Start menu and select Open.
2. Double click the Programs icon.
3. Double click the Lexmark 5000 folder.
4. Select the Lexmark 5000 Control Program on LPTx icon and press the
Delete key on the keyboard (or choose delete from the File menu).
* Run Minimized under Windows
To run the Control Program as an icon from Windows 3.1 and Windows for
Workgroups 3.11 or from the task bar from Windows 95, select Run
Minimized from the Options Tab of the Lexmark 5000 Control Program and
then close the Control Program.
* No communication with printer
Use a fully-shielded IEEE 1284 compliant parallel printer cable. We
recommend Lexmark part number 1329605 or equivalent.
If problems occur while printing through a switch box, remove the switch
box. Many switch boxes do not support bidirectional communication.
* High Print Quality problems with some applications
There are a number of applications on the market that apparently do not
support high resolution printing (1200dpi). If you encounter problems
at high quality, try printing at normal quality settings.
* Printing while using Adobe Type Manager 2.5 or earlier versions
There have been a number of GPF problems that have been seen when using
the Lexmark 5000 in conjuction with Adobe Type Manager version 2.5 or
earlier. You can turn Adobe Type Manager off and these problems will
not occur. Another solution is to upgrade to Adobe Type Manager 3.0 or
later.
* Details Tab, Spool Settings options on Windows 95
There are a number of options that are selectable on this tab that
operate independently of the printer driver or are not supported by the
driver.
Disable Bi-Direction Communications - To disable Bi-Directional
Communications with the Lexmark 5000 you should use the Disable Bidi
Communications under the Options Tab on the Control Program instead of
choosing the option here.
Spool Formats - The different spool formats listed include PMJOURNAL,
RAW, and EMF. The Lexmark 5000 is designed to work best with the
PMJOURNAL spool format. The other formats can cause unpredictable
results.
* Reverse Page Order setting is not saved in some applications
If you want your pages to come out of the printer last page first
(first page on top), set the Reverse Page Order option in the printer
Properties before starting your application.
* Printer Setup within Microsoft Excel (or similar applications)
If you cannot properly set other printer features from within the
program, exit and use the printer Properties or the Windows Control
Panel to change printer settings. Then, restart the application.
* Sharing a Lexmark 5000 on a network under Windows 3.1 and Workgroups
3.11
Use the method described in the Queue Menu section of the Lexmark
5000's Help for Spool Manager. (Search the Lexmark 5000 Help for
Colorfine Spool Manager Queue Menu.)
* "Out of Memory" message at High Print Quality
If this message is encountered while printing at High Print Quality,
try printing at Normal Print Quality instead.
* "Communications Fault" message with non-bidi cable
Many features of the Lexmark 5000 rely on the use of a printer cable
that supports bi-directional communication and the use of such a cable
is strongly recommended (see No communication with printer in the
Printing from Windows section of this document).
You can still print using a non-bidirectional cable but will see a
"Communications Fault" message each time the LEXMARK 5000 control program
is invoked (i.e. each time you print).
To prevent this message from appearing, select Disable Bidi Communcations
from the Options Tab of the Lexmark 5000 Control Program and then close the
Control Program.
Printing from a DOS box in Windows
* Printing from Lotus 123 from DOS
Special setup is required in Lotus 123 application to print to the
Lexmark 5000. The following steps should be done within the
application in order to complete the setup.
1. Type </> to get the Lotus menus.
2. Go to Print, Printer, Options, Advanced, Device, Interface.
3. Choose #5 - Output Device LPT1.
4. Select <ESC> to return to the main Print menu.
* Printing from DOS outside of Windows
The LEXMARK 5000 will ONLY print from a DOS session under Windows; it
will not print from a native (non-Windows) DOS session.
The only exception is that you can copy a print file, created by the
LEXMARK 5000 Printer Driver, to the LEXMARK 5000 Printer, from a native
DOS session.
If you print to a file from a native DOS session with an application
through a HP 500/500C printer driver, that print file can then be
copied to the Lexmark 5000 from within a Windows DOS box. In order to
do this you must:
- Exit Windows and run the DOS application.
- Select the HP 500 or HP 500C printer driver from within the
application.
- Print to a file.
- Exit the DOS application and run Windows.
In a DOS box under Windows, copy the print file generated above to the
port where the printer is connected. This command may look like:
copy filename lpt1: /b
Where filename is the name of the print file you generated and lpt1: is
the port where the Lexmark 5000 Printer is connected.
* Only 1 DOS box supported at a time in Windows 3.1/3.11
The Lexmark 5000 printer driver only supports printing from a single
DOS box at a time. This is the case even if there are multiple Lexmark
5000 printers attached to multiple printer ports.
* DOS Command Line: "Print" Vs. "Copy"
Differences in the "Print" and "Copy" commands are such that poor
results, i.e. slow printing, may be obtained with the use of one of
these commands and not the other. This is even more true depending on
what operating system; MS-DOS, PC-DOS, etc... is being used to provide
the DOS command shell.
It is recommended that the "Copy" command be used for DOS command line
printing. It may be necessary to include the "/b" parameter with the
"Copy" command for files that are not strictly ASCII text files.
For further help see the on-line help included with your particular DOS
shell (for MS-DOS use "Help Copy")
* Lexmark 5000 Control Program comes to the Foreground
This is how the printer functions by default. If you do not want to be
interrupted while printing, select Run Minimized from the Options tab
in the Lexmark 5000 Control Program.
* System locks up when printing from DOS under WIN95
This problem has been seen when using Havard Graphics for DOS and can
be remedied by turning the Harvard Graphics spooler off.
1. Go to the Setup menu in Havard Graphics.
2. Select Printer 1 or Printer 2 based on your system setup.
3. For the option "Use Spooler" choose No.
* Partial pages when printing from DOS under WIN95
This problem has been seen when printing multiple page jobs in quick
succession from Word Perfect 6.0 for DOS. A setup change in the driver
Spool settings can remedy this problem by following these steps.
1. Open the printes folder.
2. Right mouse click the Lexmark 5000 icon.
3. Click on Properties.
4. Click on Details.
5. Click Spool Settings.
6. Click the "start printing after last page is spooled" radio button.
7. Click OK to exit.
* Using a HP500C printer driver; blank pages are printed
The Lexmark 5000 emulates a HP 500C if you print from a DOS application
under Windows. If only blank pages are printed, check the orientation
setting, found in the DOS Printing section of the Lexmark 5000 Control
Program, is set to portrait mode. Some applications require this
setting to be portrait even if the printout is meant to be landscape.
* Using HP 500/500C printer driver; single page prints on multiple pages
This problem can result from task-switching during a DOS print job or
from an application that is slow in sending data to the printer port.
If you are running the DOS application from the Windows MS DOS PROMPT,
you can correct the problem by enabling Background Execution as
follows:
1. Run the PIF Editor program found in the Windows Main folder.
2. Load the file "DOSPRMPT.PIF" found in the C:\WINDOWS directory.
3. Select and activate the box labeled Background found in the
Execution section at the bottom-right of the PIF Editor screen.
4. Select File and then Save.
This turns on background execution for all future DOS sessions.
If you are not running the application from the MS DOS PROMPT consult
your Windows documentation about creating a PIF file for your
application and enabling background execution. If your application
already has a PIF file you may edit it as described above. To
determine if a program already has a PIF file, highlight the icon and
select Properties from the Program Manager File menu. If the file
specified in the Command Line section has a ".PIF" extension you should
edit that PIF file.
Another solution to this problem is to select Run Minimized from the
Options tab of the LEXMARK 5000 Control Program. This will allow the
DOS application to remain in the foreground when printing instead of
bringing the Control Program to the foreground.
If your application does not go to the background and you are seeing
single page print jobs printing on multiple pages the port may be
timing out because the application is taking too long to process the
job. This problem is more likely to occur on slower computer. In
order to compensate for slower computers and/or applications you can
increase the Form Feed Timeout value in the DOS Printing tab of the
LEXMARK 5000 Control Program.
Removing the LEXMARK 5000 Printer Driver
To remove the Lexmark 5000 printer driver from your computer system, use
the uninstall utility. The icon for this utility is located in the Lexmark
5000 group; double-click this icon to begin the uninstallation process.
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Keep in Touch!
Driver Updates
Electronic BBS: 1 - (606) - 232 - 5238 [24 Hr/Everyday]
COMPUSERVE: GO LEXMARK
Internet (FTP): ftp.lexmark.com [logon with guest id]
WWW Site: http://www.lexmark.com
Technical Support: 1 - 800 - LEXMARK (1 - 800 - 539 - 6275)
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Lexmark and ColorFine are trademarks or registered trademarks of Lexmark
International, Inc. Color Jetprinter is a trademark of International
Business Machines Corp and is used under license. Excel, MS DOS, Windows,
Windows for Workgroups and Windows 95 are trademarks or registered
trademarks of Microsoft Corp. HP 500 and HP 500C are trademarks or
registered trademarks of Hewlett-Packard Company. Adobe Photoshop is a
trademark or registered trademark of Adobe Systems, Inc. Micrografx
Picture Publisher is a trademark or registered trademark of Micrografx,
Inc. Aldus Photostyler is a trademark or registered trademark of Aldus
Corp.
(/BKL-06/15/98)
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