Customer Care
200 Taylor Street Suite 600
Fort Worth, TX 76102

October 10, 2002

Dear Valued RadioShack Customer:

Our records indicate that you purchased a RadioShack Amplified Omni-Directional Antenna, catalog number 15-1624, between January of 2000 and April of 2002. Our continuing product quality testing has revealed that a small quantity of these antennas may cause interference with Global Positioning System (GPS) devices. Operation of the Omni-Directional Antenna is not adversely affected and will not be apparent to you. While only a few incidents of interference have been reported, RadioShack takes this matter seriously and wants to remedy this situation as quickly as possible.

As a valued RadioShack customer, we need your help in resolving this issue. RadioShack wants customers who purchased a RadioShack Amplified Omni-Directional Antenna, catalog number 15-1624, between January 2000 – April 2002 to immediately return the unit to our manufacturer, TDP Electronics. TDP Electronics will inspect the antenna for possible interference and if necessary install the new parts free of charge. You will not incur any cost for shipping or repair of the antenna.

Please refer to the attached guide to determine if your antenna is affected. If your antenna is affected, please contact TDP Electronics by filling out an on-line form at the following website http://www.antennacraft-tdp.com/RSCustomerService.htm or talk with a customer care agent toll free at (866) 326-3470. Once the information on your antenna is collected you will be provided with a pre-paid box to return the antenna to TDP Electronics for service. Instructions for uninstalling the antenna will be provided in the prepaid return box.

RadioShack wants to provide you, our valued customer, with the high level of quality and customer satisfaction for which we are known. RadioShack regrets any inconvenience that this situation may cause and looks forward to the opportunity to serve you again in the future.

Sincerely,