Satellite Equipment FAQ Index

Satellite Basics
Satellite Receivers
Satellite Computer and WebTV®

Satellite Basics

What types of satellite systems are there?

C-Band Satellite Systems DTH (Direct To Home) Systems

What is DTH and how does it work?

DTH Antenna DTH LNB (Low Noise Block) DTH Receiver What You Will Need

Which DTH System (DISH Network™ or DirecTV™) is best for me?

Features Common to both DirecTV™ and DISH Network Features Specific to DirecTV™ Features Specific to DISH Network™

How do I buy a DTH system?

What satellite equipment and accessories are available?

DirecTV DISH Network Accessories

Can I install my system myself?

Equipment and Accessories Tools Cables

Can I have my system professionally installed?

Glossary

Satellite Receivers
General Questions

I am having problems with my Dolby® 5.1 Connections; the DVD (or other source) is recorded in 5.1, but when I select 5.1 (or DIGITAL) on the receiver, I get no sound.

How do I set up my Timer Record feature? My DTH switches to antenna when the VCR comes on.

My receiver intermittently loses the satellite signal and goes to a blank screen.

My picture is breaking up into boxes.

I can only get even (or only get odd) channels.

I don't see anything at all!

I need to run the cable more than 100'. How do I extend the range?

Satellite Receivers
Specific DirecTV™ Questions

160-2562/63/50/89/90: How do I get the odometer reading on my satellite receiver?

160-2575: How do I reset my unit? "Programming Guide" is displayed on the screen.

160-2575: How do I do a hard reset on the receiver?

160-2600/01/02/03: How do I get the odometer reading on my satellite receiver?

160-2605/06/30/31/33/34/35: How do I get the odometer reading on my satellite receiver?

160-2633: How do I know if I have mail to read?

160-2644: I need the Access Card number. How can I retrieve this information without removing the card from the receiver.

How do I find out the settings to align my DirecTV RCA® satellite dish?

Why do I have to have a telephone line connected to my DirecTV™ receiver?

I lost my access card. How do I get a replacement?

Satellite Receivers
Specific DISH Network™ Questions

160-2802: How do I test my telephone connection to this receiver?

160-2803: How do I get Caller ID to show up on on my screen when my phone rings?

160-2805: How can I tell what mode my receiver is in?

160-2805: How do I reset my receiver and will I have to reset my password?

How do I find out the settings to align my DISH Network™ satellite dish?

Why do I have to have a telephone line connected to my DISH Network™ receiver?

I lost my access card. How do I get a replacement?

Satellite Computer and WebTV
General Questions

How do I get information on the MSN® Highspeed Satellite service?

What happened to WebTV®?

I need the support number for MSN® TV / WebTV®.

What video cameras or digital cameras will MSN™ TV / WebTV™ "picture e-mail" work with?

Satellite Computer and WebTV®
Product-specific Questions

160-3500: What printers will work with the RCA® RW2110 WebTV receiver®?

Satellite Accessories
General Questions

What accessories are available?

What if I don't have a telephone jack close to my receiver?

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