| Question: With what PDAs is the DigiTraveler™ compatible? |
Answer: The DigiTraveler™ is compatible with all of the iPAQ 3600/3800/3900 series and with the Palm™ M125/M130/M500/M505/M515/1705 models.
Back to DigiTraveler FAQ Index |
| Question: Why does my computer think my DigiTraveler™ is a mouse? |
Answer: If you have a laptop with only a USB port and are using a 260-183 (6 Ft. (1.8m) USB-to-Serial Port Printer Cable Adapter), the software will configure the cable as COM 6. What you will see is the cursor on your computer screen jumping around erratically. This is because your computer is recognizing the USB adapter (260-183) as a mouse. You will need to start the laptop before connecting the cable. If two connected devices are set to the same Com Port, there will be a conflict. One of the devices will need to be re-configured to another Com Port.
Back to DigiTraveler FAQ Index |
| Question: Will the DigiTraveler™ work with the Palm™ 7? |
Answer: No.
Back to DigiTraveler FAQ Index |
| Question: When the GPS software is in speech mode, it sometimes stops speaking and does not finish what it is saying. Why is this and what can I do to prevent it? |
Answer: This happens because the computer "hears" itself. Try moving the microphone and speakers further away from each other.
Back to DigiTraveler FAQ Index |
| Question: Is there a cable that will connect directly to the Sony Clié™ or the iPAQ 3700? |
Answer: No.
Back to DigiTraveler FAQ Index |
| Question: Is there an adapter that will connect the DigiTraveler™ to a Compaq Presario 1200-T laptop? |
Answer: Yes, you will need a DB9 male to DB9 male, DAB gender changer (stock # 260-231).
Back to DigiTraveler FAQ Index |
| Question: Do you have an adapter available to power the GPS from a laptop? |
Answer: No.
Back to DigiTraveler FAQ Index |
| Question: After installing the DeLorme XMap® software onto a laptop and onto a Compaq iPAQ 3950, I can see the maps and transfer them to the iPAQ; but when I connect the DigiTraveler™ to the iPAQ, the program states that no GPS system is connected. Why? |
Answer: The DigiTraveler™ does not currently support the 3900 series iPAQs.
Back to DigiTraveler FAQ Index |
| Question: Why does theGPS software not recognize my voice commands? |
Answer: Before theGPS software will recognize any voice commands, a driving route has to be planned and entered into the system.
Back to DigiTraveler FAQ Index |
| Question: How long does the DigiTraveler™ take to track satellites? |
Answer: Much of this depends on where you have the DigiTraveler™ receiver situated. In a good position, from a cold start it may take approximately 20 minutes and from a warm start it could take about 15 seconds. A cold start is when the DigiTraveler™ is being used for the first time or it has not been in use for sometime. A warm start is when the DigiTraveler™ is being used fairly soon after the last use.
Back to DigiTraveler FAQ Index |
| Question: Why can't I adjust the settings on my PDA? |
Answer: All settings have to be adjusted on your computer first then downloaded into your PDA.
Back to DigiTraveler FAQ Index |
| Question: How many satellites does the DigiTraveler™ need to acquire in order to calculate my position? |
Answer: Three satellites are needed to determine latitude and longitude (2-D) and a fourth is required to determine altitude (3-D). The DigiTraveler™ measures the time it takes for signals sent from the different satellites to reach it and from this data your exact position is triangulated.
Back to DigiTraveler FAQ Index |
| Question: What factors can affect the performance of my DigiTraveler™? |
Answer: A number of different things can affect how your DigiTraveler™ performs. The weather is not a big factor, but if it is exceptionally cloudy the satellite signal can be blocked. The signal can also be blocked if you are in a built-up area where there are tall buildings, in the mountains or where there is heavy foliage. The fewer satellite signals that reach your DigiTraveler™, the less accurate your pinpointed position will be.
Back to DigiTraveler FAQ Index |
| Question: What do I do if I make a mistake in following the GPS software's directions? |
Answer: Give the computer the voice command "back on track", and the GPS software will add your current GPS location as a stop and then recalculate the route.
Back to DigiTraveler FAQ Index |
| Question: Will the GPS software work with Microsoft® Windows XP Home Edition? |
Answer: Yes, it will work with this edition of Microsoft® Windows.
Back to DigiTraveler FAQ Index |
| Question: After installing the software and fresh batteries etc., all I get is "acquiring". What should I do? |
Answer: First of all you should make sure that the laptop or PDA you are using is compatible with the DigiTraveler™. You should be outside with a clear view of the sky (buildings, mountains and heavy foliage can block your satellite reception). The DigiTraveler's™ LED indicator should be lighted and green. Remember that acquiring satellites from a cold start can take up to 20 minutes. If it still does not work, try reinstalling the software and running it again.
Back to DigiTraveler FAQ Index |
| Question: I am not able to download maps onto my iPAQ. Do I need to download an enhancement or patch from DeLorme? |
Answer: The DeLorme XMap® software that came with the DigiTraveler™ from RadioShack already has the current downloadable enhancements included. The DeLorme website does state that these are not for the RadioShack edition. DeLorme has informed us that there will be another upgrade patch for all DeLorme XMap® software around the second week of November 2002.
Back to DigiTraveler FAQ Index |
| Question: We have noticed that, in the Circle area, the satellites on the left are green. Why? |
Answer: This indicates that your DigiTraveler™ is tracking those satellites, that ephemeris data (position of the satellites) is available and that the satellites are being used for navigation.
Back to DigiTraveler FAQ Index |
| Question: If the DigiTraveler™ loses the signal, "Acquiring" is displayed. When stopped and started again, the GPS software goes back to tracking. Is this a glitch? |
Answer: No, this is the memory feature. The GPS software will always look first at the last known location and if the satellites are located quickly then the acquiring message would not have time to be seen.
Back to DigiTraveler FAQ Index |
| Question: How can I find out information about the different satellites? |
Answer: Information about the satellites can be found in the Almanac included in the program. The Almanac window will give a satellite number and current status.
Back to DigiTraveler FAQ Index |
| Question: Where is the best place in my vehicle to put the DigiTraveler™? |
Answer: In order to obtain the best signal, the DigiTraveler™ receiver should be placed as far forward on the dashboard as possible.
Back to DigiTraveler FAQ Index |
| Question: Why do the "Current Settings" never change while under the GPS mode? |
Answer: The "Current Settings" screen is for the initial setup only. After the initial setup, the last known location is kept in memory to make start up of the GPS software quicker.
Back to DigiTraveler FAQ Index |
| Question: What is the difference between 2D and 3D? |
Answer: When your position is plotted using only your latitude and longitude that known as 2D. If altitude is added then your position has been plotted in 3D.
Back to DigiTraveler FAQ Index |
About RadioShack Corporation | Contact Us | Privacy Policy | Store Locator
Copyright© RadioShack Corporation 2004. All rights reserved.
|
